En bostadsrättsförenings påverkan i kommunikation genom en Internetportal
Tenant-owner?s associationCommunicationEffectEffect controlMotivationUsefulnessAnvändbarhetKognitionsteoriInteraktionsdesignEffektstyrningMotivationBostadsrättsföreningKommunikation
Internet has given possibilities to a whole new world within communication. Nowadays the communication inside organisations and companies takes place through the Internet. The idea of this paper arose when one of the authors discussed the general involvement of the tenant-owner?s association in the committee. Providing a new channel for communication through a homepage could affect the attitude of the tenants. We were curious of what effect on communication introducing a homepage would give. Also how you would reach the proposed effect, which is to increase the communication in the association. Through feasibility study we examined the way of how the members communicated. After the production of the homepage we could see the effect of communication by having personal interviews. Our conclusion is that the communication has been simplified for members and for the committee. Unfortunately not all members have used the new service, this has been analysed. We think that a more intensive marketing would lead to more interest. The user must be motivated and see the benefit of the product.