Patienter kommer till akutmottagningar med stora variationer av sjukdomar, skador, ålder och psykologiska tillstånd. Arbetet på akutmottagningen är ofta mer inriktat på de medicinska aspekterna av omvårdnad. Det är patientens upplevelser av omvårdnaden som fungerar som en bedömning av hur bra omvårdnaden utförs. Syftet med denna studie är att beskriva patientens upplevelser av omvårdnaden på akutmottagningen. Den metod som använts är en litteraturöversikt av tolv artiklar med kvalitativ eller kvantitativ metod.

Library and information science students often ask themselves if their education will be sufficient and adapted to the work tasks they will meet with as future librarians. It is the aim of this Master thesis to investigate LIS-graduates' experiences of the transfer from academic studies into professional life. The thesis thus treats four questions: I: What problems, if any, does the LIS-graduate experience when first employed? 2: Does the recently employed librarian feel that the academically obtained knowledge is applicable in professional life? And, if so, how does it apply? 3: Does the new employee find that there are areas in which his/her academic education has been insufficient? 4: What is the general attitude towards LIS-graduates' education among colleagues and is the library staff prepared to provide the necessary instructions? The investigation is performed through interviews with eight LIS-graduates, all of whom have recently started working as public librarians. The analysis is based on the concepts of competence, qualifications, work skills, knowledge and in the processes of formal and practical learning.

Changes in the labour market combined with an increased media coverage of managers, have resulted in the rise of a new human due diligence industry. The use of background checks has lately become increasingly popular on the Swedish market and many companies use it as an evaluation tool when recruiting. This study investigates differences in the background screening procedure for recruitment to executive management positions and lower level positions. It also aims to answer why background checks are conducted, using a cultural and a functional perspective. The report takes an abductive approach and data has primarily been gathered through a survey directed to large Swedish companies.

Syftet med denna studie var att undersöka vad som ger medarbetare välbefinnande ochpositiva känslor på arbetsplatsen. Studien genomfördes genom kvalitativa intervjuer med sexmedarbetare på fyra bank- och försäkringskontor i mellersta Sverige. Resultatet analyseradesmed hjälp av tidigare forskning samt teorier.Resultatet visar att det som skapar positiva känslor och välbefinnande i stor grad är relationer,dels med kollegor men också med kunder. Positiva känslor kan ha en väldigt högspridningsförmåga bland kollegor, kunder och i organisationen. Det visade också att det ärviktigt att det finns en balans mellan arbetsliv och privatliv samt mellan krav och kontroll.

The Smart Grids development is driven by forces concerning safe electrictransmission done in an energy efficient way. Vattenfall Eldistribution AB has a visionto transform their electricity network into Smart Grids. To invest in Smart Grids theyhave a need to show their customers what advantages they will get from thedevelopment. This led to the formulation of this dissertation project where the aim isto identify products and services related to Smart Grids that will increase thecustomer satisfaction for Vattenfall Eldistributions private customers.The project started with a mapping of existing products and services on the Swedishelectricity market. From the mapping several development possibilities for VattenfallEldistribution were identified.

The Swedish boat industry is considered quite conservative and subject to only limited development. The purpose of the study is to explain the structure of the boat industry, to analyze and evaluate ways of competing and provide recommendations for developing a competitive strategy. The aim of this thesis is to explain how to be competitive in the Swedish boat industry. To be able to do so three areas are used to deepen as well as broaden the understanding. The three areas within competitiveness we have chosen to highlight are differentiation, individualization and distribution.

The purpose of this study is to describe how the employee appraisal is perceived by managers, employees and representatives from human resources departments. The empirical material con-sists of 15 interviews: respondents were two representatives of the human resources departments, four unit managers and nine employees who work at a state institution or municipal management. In the study, I adopt a sociocultural perspective, with the communicative relational perspective. The latter is a special education perspective in which the interpenetration of participation, com-munication and learning emphasized.The result shows that the majority of employees would like to see that the talks will be held more frequently than once a year. One of the managers has in cooperation with his co-workers devel-oped a model based on that each year, in addition to salary talks, have an individual conversation, a conversation with each group and individual follow-up talks.

Studiens syfte var att undersöka: 1) Personlighetsdrag hos lärare i förskola och gymnasieskola och om det fanns någon skillnad mellan dessa lärarkategorier i personlighet enligt fem faktor-modellen; 2) Skillnaden i arbetstillfredsställelse hos lärare i förskola och gymnasieskola; och 3) Om det fanns något samband mellan personlighetsfördelningen hos respektive lärarkategori och arbetstillfredsställelse. Studien genomfördes med hjälp av en enkät som delades ut till fyra förskolor och två gymnasieskolor. Totalt deltog 75 respondenter. Mätinstrumenten som användes var Job Satisfaction Survey och Ten Item Personality Inventory. Resultatet visade att gymnasielärare skattade högre än förskolelärare i samtliga personlighetsdrag.

Att bara slänga ihop ett användargränssnitt är inte särskilt svårt. Det svåra ligger i att göra det på ett sådant sätt att användaren känner tillförlitlighet och förtroende för det. Genom att titta på teorier om hur vi uppfattar och tar till oss information och hur information kan anpassas för att nå ut till målgruppen, kan man få fram ett gränssnitt som uppfyller några kvalitativa komponenter som utgör användbarhet; learnability, efficiency, memorability, errors och satisfaction. Informationsdesign ger oss verktygen för att uppfylla dessa krav. Att formge efter gestaltlagar, organisera med tydlig struktur och genomarbetad taxonomi med tydliga etiketter, skriva tydliga trovärdiga och språkanpassade texter och minimera bruset genom att ta bort överflödig information bidrar till god informationsdesign.

ABSTRACTAim: The aim of this study is to chart the experiences of Swedish general psychiatric care on a Swedish University hospital from a relative?s point of view. The study focus on how they are meet, satisfaction with and participation in the care. The study is done as an improvement project.Methods: The study was conducted by performing semi-structured interviews with eight close relatives to patients on a general psychiatric ward. The interviews lasted for 20-40 minutes.Results: The result shows that relatives are satisfied with the way they are meet by the staff on the ward, that they appreciate staff that are open, down to earth and are inviting to form a good relationship.

Background: Acquisitions are a well-known method for increasing company size and strength on the market. But to reach the targets set, more than just a positive economic calculation is required. An atmosphere that supports the company's integration is needed, for which it is of great importance for management to understand the underlying sets of values that exist in the organisation, and to take into consideration the way they might become an obstacle or a tool for a successful integration. Purpose: The purpose of this thesis is to explain and understand how cultural change occurs and how it affects the employee, as a smaller company is bought and integrated into a larger organisation. Procedure: The analysis is based on theories on organisational culture and organisational change.

The aim of this study is to gain knowledge about the internalcommunication at a public library in Sweden, focusing on the flow of information and the library employee?s role as a source and receiver. This is an important subject because internal communication affects not only the internal work, but also the users. Despite this there are few studies about internal communication in libraries. The research questions used are: How do the employees perceive the role as source of information, and what choices do they make before they spread information? How do the employees perceive the role as receiver of information? How do the employees feel that the information flow works in the organization as a whole?The research is founded on five qualitative semi-structured interviews with the library employees.

In this work we study how the information provision should be organised in a new smaller size Swedish university college in a town without previous academic traditions. Specifically, our aim is to propose a possible model for information provision in Campus Helsingborg which is currently under construction. The study consists of two parts: literature review and empirical investigation. In the literature review we summarise a selection of articles about traditional and untraditional practically realised ways of information provision in nineties. The empirical investigation consists of 19 interviews with students, teachers and librarians from Kalmar, Halmstad and Helsingborg.

This diploma work was performed because the company Sveriges BostadsrättsCentrum, with the abbreviation SBC, had a need to gain insight into how changes in the Work Environment Act and related regulations which took effect January 1, 2009 affecting their work with the work environment. The changes mean that the client may hand over his work environment responsibilities to a contractor and that he has to select so-called building work environment co-ordinators. At SBC they are working as representatives for tenant-owner's association when a construction is about to be carried out. The purpose was to ascertain how changes may affect the work at SBC. The diploma work intends to educate the staff at SBC how work with the work environment would look like if they met the regulatory requirements.

Syftet med arbetet är att kartlägga hur en organisation arbetar med tillgänglighet för anställda med ett funktionshinder, samt vilka eventuella hinder organisationen stöter på i förbättringen av tillgängligheten inom organisationen. Studien är en kvalitativ undersökning där vi gjorde sju enskilda intervjuer med olika personer inom organisationen. Vi intervjuade personer inom organisationen som var chefer och arbetar med arbetsmiljö och tillgänglighet samt även medarbetare. Vi fick även möjlighet till att intervjua ett par personer med funktionshinder. Resultatet visade att tillgängligheten är mycket god inom organisationen.