This Master´s thesis aims to aquire knowledge about volunteers attitude toward work. It emphasis is on the differences between volunteers and non volunteers. There are four research questions used in order to fulfill the aim in a scientific manner. The essay aims to get in depth knowledge regarding whether or not the respondents feel that they have gained advantages in work life due to the fact that they are involved in volunteer work. One of the pivotal questions is if there is a possibility to see a pattern that binds together the reasons for volunteer work and the attitude toward work.

ABSTRACT Title:                                   Leadership within property managementCourse:                              Bachelor Dissertation - LeadershipAuthors:                            Isabell Andersson och Marlene LundqvistAdvisor:                             Ingemar WictorKeywords:                         Leadership, property managementProblem formulation:   How can managers within property management lead their employees to achieve company goals?Purpose:                           Our purpose was to identify similarities and differences between different property managers? way to lead their employees.Theoretical framework:    In our study, we have chosen to use the four basic theories which we found most relevant to the subject after studying literature in the field of leadership and leadership within property management. In the theoretical framework we discuss theories such as practical leadership, motivation and commitment, service quality and communication which are all important components for succeeding with an effective leadership according to O'Reilly et al. (2010).Methodology:                   We have conducted a qualitative study with an intensive format and a deductive approach. The empirical data were collected through six interviews in which we interviewed three managers and a member of each managers? staff within property management companies.Results:                             In our research we have reached the conclusion that all our respondent managers are working to motivate their employees and communicate with them in order to guide them towards the company goals.

AbstractSkanska Sweden has decided to split the organization that earlier handled both large and small projects into two different subsidiaries. A consequence of this is that all construction service handling will from now on be enforced under the name Skanska Direkt AB. The management of Skanska sees this as an opportunity to develop the organization and in the long term achieve higher earnings.   The task which Skanska in connection with the reorganization wanted to be investigated was a proposal on how the organization of work with the insurance work in the future should look like.The organization that is handled is from production manager to professional workers and includes damage handling that has been obtained from insurance companies in the southern and northern parts of Värmland. The purpose with this work is to present a different kind of view to the problem with developing this branch of the company. The main target was to work out a proposal of an organizational plan for the damage handling in Skanska Direkt AB that is possible to apply, less sensitive for dismissals, results in higher earnings, obtains higher customer satisfaction and also a staff stab that develops their skills at their own.The report and work progressed as following:Opening theory study of strategies to obtain the objectives set.Restructuring of existing organization with theories as support.Interviews with the actors involved to verify feasibility of the developed organization plan  Organization chart, the result of work means that some workers at each location shall be responsible for a small group of workers and work independently. They shall manage the process of invoicing and calculate costs at the same time as they work out on the workplace.

Syfte: Syftet med studien a?r att belysa en o?kad fo?rsta?else fo?r hur relationen mellan leveranto?r och klient fungerar vid outsourcing av ekonomifunktionen. Detta med avseende pa? hur kommunikation och tillit pa?verkar relationen.Metod: Studien har utga?tt fra?n ett hermeneutiskt perspektiv med en socialkonstruktivistisk art. Det teoretiska och empiriska materialet har rekapitulerats med deduktivt tillva?gaga?ngssa?tt och en fallstudie med kvalitativ forskningsdesign genom semistrukturerade intervjuer.

?Claiming the right to space? is an argument frequently used by street artists for justifying illegal art in the public space. The public city space as a room of democracy and right to free speech is by some people considered threatened by commercial interests, and street art has become a way to demonstrate disapproval towards this. Street art is illegal and often anonymously performed in our cities. It developed in the late 1970s from the urban graffiti scene in America, and has therefore a lot in common with the graffiti movement.

Syftet med denna studie var att utvärdera arbetsmotivation på företaget Norstedts Juridik och att ge underlag för förbättringsarbete. Utvärderingen gjordes med hjälp av en modell för arbetsmotivation, som konstruerades med grund i teori och tidigare forskning. Modellen innefattade åtta dimensioner som tillsammans antogs utgöra arbetsmotivation. Dessa dimensioner var variation, autonomi, signifikans, feedback, utvecklingsmöjligheter, tillhörighet och lojalitet, lön och belöningssystem samt work- life balance. Dimensionerna analyserades i förhållande till de tre bakgrundsvariablerna kön, anställningstid och arbetsenhet och resultaten behandlades i statistikprogrammet SPSS.

Titel: Översättning av Nöjd Kund Index - Verksamhetsutveckling med kundfokus på JM ABFörfattare: Grundström, Johan; Åberg, FilipHandledare: Blomgren, MariaKurs: Kandidatuppsats, 15hp, Företagsekonomiska institutionen, VT 2010Bakgrund: I samhället cirkulerar mängder av managementidéer. För att en organisation ska kunna använda en idé så måste den översätta idén till organisationens förutsättningar. Kundfokus har kommit att spela en allt viktigare roll för företagens lönsamhet vilket har lett till ett ökat kundfokus de senaste decennierna. JM AB, ett företag verksamma inom bostadsutveckling, införde år 2002 Nöjd Kund Index för att kunna mäta deras kunders nöjdhet. Hur har idén om Nöjd Kund Index översatts på företaget?Syfte: Syftet med denna kandidatuppsats är att genom en studie av JM AB beskriva hur Nöjd Kund Index översätts och hur konceptets funktioner utvecklas.Metod: En kvalitativ metod valdes, där såväl intervjuer genomförts och dokument från JM använts.Resultat: Studien visar att översättningsprocessen är en process vilken tar form och ändrar karaktär beroende på faktorer både inom och utanför företaget.

This report represents a comparison between two different tools used to create an online store that was developed by two students at the Technical University in Jönköping. The web shop will be of great benefit to both customers and administrator in a food firm known as Mattias' Livs. The company wanted an online store that facilitates the sale section and gives a full control of their stocks. The aim of this thesis is to create an online store that offers customers the ability to shop online and help the staff to operate the company in a simpler and more efficient way, which reduces the need for human resources and thus leads to less costs for the company. The aim also includes a comparison between the two different tools used to create the online store.

Syftet med denna litteraturstudie var att ur ett patientperspektiv, belysa upplevelser av möten mellan patient, sjuksköterskan och vården på akutmottagningen. Data till litteraturstudien insamlades via databaserna Cinahl och studiens resultat bygger på 11 artiklar från tre länder som publicerats år 2000-2010. Resultatet i litteraturstudien visade att sex faktorer återkom; Respekt, kommunikation, kunskap och kompetens, tillgänglighet, helhet, och kontinuitet. Resultatet visade att patienter upplever en bristande respekt från vårdpersonal. Kommunikationen uppgavs ofta bristfällig eller inriktad på, för patienten icke relevanta saker.

Syftet med studien var att beskriva hälsorelaterad livskvalitet, ångest/depression och vårdtillfredsställelse hos kvinnor med bröstcancer tidigt i sjukdomsförloppet samt att undersöka om det fanns ett samband mellan dessa aspekter. Vidare studerades förklarande bakgrundsfaktorer; demografiska, socioekonomiska och medicinska faktorer samt psykosocialt stöd. Denna tvärsnittsstudie genomfördes som en enkätstudie kompletterat med medicinska data från Regionalt register för bröstcancer i Uppsala/Örebroregionen. Totalt 1574 förfrågningar om deltagande gick ut, varav 69 % valde att delta i studien. Niohundratrettiotvå kvinnor ingick i de slutliga analyserna (59 %).

Kostnaderna för den arbetsrelaterade ohälsan i form av sjukskrivningar och produktionsbortfall är stora. De arbetsorganisatoriska faktorer som har störst betydelse för ohälsan är arbetsmiljön och ledarskapet. Ledningen är den faktor som i sin tur har möjlighet till påverkan på arbetsmiljöns utformning. Detta betyder att ledaren är den faktor som har störst möjlighet att påverka medarbetarens hälsa. Enligt vissa teorier kan ledarskapsbeteendet direkt kopplas till medarbetarnas hälsa.

An evaluation: how have the goals of ?Vårdkedjeprojektet? been implemented at the treatment centre of RällsögårdenThis evaluation was commissioned on behalf of the treatment centre of Rällsögården. The aim of this study is to evaluate how the goals of ?Vårdkedjeprojektet? (VKP) have been implemented in the institutional care at the treatment centre of Rällsögården. This study was focused on the following questions: a) how is the function ?internal coordinator? experienced by staff at Rällsögården, b) in the function of internal coordinator what aspects are thought of as effective/non-effective concerning the cooperation with ?external coordinators? and contact with clients and staff, c) how is Vårdkedjeprojektet and its treatment approach ?Community Reinforcement Approach? (CRA) experienced by coordinators, clients and staff and d) how well is the aftercare functioning for clients who have finished their treatment at Rällsögården, and still participate in VKP?The choice of research method was triangulation; a combination of qualitative and quantitative methods.

I socialt arbete finns det flertalet lagar, riktlinjer och regler som påverkar socialarbetares förhållningssätt gentemot deras klienter. Inom kommunalt utredningsarbete representerar socialarbetarna en myndighet och deras arbete genomsyras av en maktobalans som existerar mellan dem och klienterna. Maktobalansen uppenbaras av att socialarbetaren har lagar som ger dem maktbefogenheter att ingripa i människors liv och bestämma över beslut som rör deras klienter oavsett om klienterna själva vill det eller inte. Utifrån denna komplexa relation har studiens syfte växt fram; att undersöka hur socialarbetare beskriver sitt förhållningssätt gentemot sina klienter. En kvalitativ metod i form av fem semistrukturerade intervjuer har används för att uppfylla studiens syfte.

Background: Critical conditions to become an attractive supplier of knowledge based IT-services in the B2B market are many. Besides the fact of supplying a service of high quality one must as a supplier communicate values which are understandable and desirable for a new buyer. Buying a knowledge based IT-service involves several risks; the consultant might not have sufficient knowledge or have difficulties understanding the corporate culture and collaborating with other staff within the client?s organization. Since services are intangible offers and it can be intricate to put right price level for something which can only be evaluated when the project is finished, puts severe strain on suppliers competing with other companies in the same market when looking for new clients.

An attempt were made to record the 1st movement of Beethoven?s Op. 57, with the objective of performing it as close to Beethoven?s will as possible, in the tradition of the ?historically informed performance? movement.The result of evaluating source material rendered a list of the most relevant material for this study, and hopefully that might prove useful for other studies with similar objective concering HIP and composer-intention based ?autenticity?.However, Beethoven?s will was only vaguely captured in the limited source material accounted for in this study, rendering it moderate-to-small reliability. It?s probably possible to achieve a higher degree of goal achievement, given more time and through the utilization of music psychology to further extrapolate the detailed parameters of Beethoven?s presumed extramusical will.The recording made was not to my satisfaction and has strengthened my view that the interpreter should take council from the collected knowledge of scholarly sources but must ultimately remain free in whether and how to utilize that knowledge.Lastly, I?ve measured the bpm in the resulting recording with a error margin of ±0,02 s.