Uppsatser om service marketing

325 uppsatser · sida 2 av 22

Marknadsföring av ungdomsverksamhet på folkbibliotek

Kandidatuppsats · Högskolan i Borås · 2010

… is to examine the methods public libraries can use in order to market youth services. It is also a chance to evaluate an untested marketing model adapted to public libraries. Young people are one of the most difficult groups to attract to the library and thus librarians need …

Referensarbete 2.0 ? Tjänsten Boka en bibliotekarie på svenska folkbibliotek

D-uppsats · Högskolan i Borås · 2007

This master thesis concerns the subject of a reference service named Book-a-librarian. The service makes it possible for the library-user to indulge in a subject with the help of a librarian after having made an appointment in advance. The main purpose of this thesis is to study …

Fruits of knowledge

a literature review of marketing strategies and mango production in Kenya

Kandidatuppsats · SLU

… weak infrastructure emphasizes the needs for new solutions. Like cell phone services, which is an example of new solutions adjusted for the poor that works as a BOP strategy. Increased and improved education and knowledge for the farmers are essential factors for rural …

LHC - Strävan efter att öka den totala kundupplevelsen

Kandidatuppsats · Mälardalens högskola

… level of attraction so that the customer selects the particular product/service over another. Furthermore, each offer must exceed the expectations of the visitors to an event, so they feel that the event is something "extraordinary". We have chosen to study how LHC (Linkoping …

Ett parti i marknadsföring - Strategier på en föränderlig spelplan

Högskoleuppsats · Högskolan i Borås · 2012

… för att skapa differentiering och påverkan är genom valet av tre faktorer; service, sortiment och människor. Det som skiljer företagens marknadsföringsstrategier åt är valet av informationskanaler i marknadskommunikationen, organisationens uppbyggnad samt varumärkena som ingår i …

Marknadskommunikation mot en bred målgrupp ? En studie av Gina Tricot

C-uppsats · Högskolan i Borås · 2008

… they should attached the same great importance of the product message and the service message which will lead to the most effectivemessage; ”Word of mouth”. Gina Tricot needs to focus more on the interaction between customer and company, for example they could introduce a …

Hotellens gröna överlevnad

Den interna marknadsföringens roll i att trovärdigt förmedla miljöarbete

Kandidatuppsats · Södertörns högskola

… has been given higher priority and the trend continues to extend. A green marketing strategi has proven profitable if the company achieve a high credibility. Problem definition: What factors are important for hotel companies to attain long term business survival trough a green …

Marknadsföringen biblioteket

En fallstudie av Broby bibliotek

Masteruppsats · Uppsala universitet

… as it's presented by Philip Kotler. Because the library can be seen as a service oriented organization Christian Gronroos theory of marketing in the service industry also has been used. A case study of the public library in Broby was made to illustrate how the public libraries? …

Marknadsföring av licensierade e-tidskrifter på akademiska bibliotek

D-uppsats · Högskolan i Borås

… resources. The literature also discusses management of electronic library services. The survey shows that web-sites, information desks and education are mostly used to inform the users about e-journals. These are very important marketing channels for the Libraries. Libraries …

Sinnesmarknadsföring

Ett effektivt verktyg för folkbibliotek?

Kandidatuppsats · Linnéuniversitetet

… more personal connection to increase user satisfaction and foster the use of services, among both users and potential users. One way to achieve this is to make use of all the emotional elements of a product or a service. This make the user perceive the service more as an …