88 uppsatser · sida 3 av 6
In this study, the aim is to show how the social services fails to implement a specific rights law (LSS) wich is supposed to have the function of protecting the wellfare and provide specific rights to people with severe mental disabilities. By applying chritical theory on this …
Home care services have had, and will have a major imortance in the future. More people will be using home care services as a consequence of political strategies but also as an effect of caretakers own wishes. The purpose of this study was to illuminate the factors that are …
Home care services have had, and will have a major imortance in the future. More people will be using home care services as a consequence of political strategies but also as an effect of caretakers own wishes. The purpose of this study was to illuminate the factors that are …
Den interpersonella kommunikationen mellan användare och bibliotekarie
… important part of reference work in a Swedish electronic synchronous reference service, and on the other how interpersonal communication affects the relationship between user and librarian. By using communication theory and establishing a positive relational contact with the …
… professional background varies. Two of them work within the medical services, one of them works within the social services and one is an educated COPE (a parental educational program) group leader. The study is based on information achieved from these professionals and previous …
… terms in interviews with the managers of different branches within the social services. We have conducted five interviews in one city district in the town of Gothenburg. This particular district is immigrant-dense. The reason we have chosen branch managers in the social services …
En kvantitativ studie av hur tatueringar på butiksbiträden påverkar kundnöjdhet
… on perceived customer satisfaction. We constructed an experiment where a service worker's physical appearance was manipulated. Our result indicates no significant impact of tattoos on customer satisfaction. However, the thesis succeeds to replicate previous findings on the links …
Image, lojalitet och relationer.
Abstract The purpose of this study is to clarify and analyze the servicescapes impact on brand image and customer loyalty among general dealers. The research question that we have used in the study is what characterizes the connection between the servicescape and the possibility …
Hur kan detaljhandelsbutiker arbeta med produktivitet och lönsamhet med hjälp av denna modell
… selling, the customer may choose to make the purchase in a store with better service and better help when it comes to choosing the products. It is important that the staff has got a good knowledge and is able to compare different products to reach each customer’s needs. In many …
Vilken påverkan har personalen i en butik på kunden?
… selling, the customer may choose to make the purchase in a store with better service and better help when it comes to choosing the products. It is important that the staff has got a good knowledge and is able to compare different products to reach each customer’s needs. In many …
… Wildlife Detection Network is a wildlife warning system with an information service, which makes the whole concept unique. When an animal is approaching the road, it is registered by sensors, and warning lights along the road are lit to inform drivers of the potential danger. In …
Konsten att anamma dagens självklara, idag
I hospitalitybranschen arbetas det intensivt med att erbjuda sina gäster så bra upplevelser som möjligt. Nya teknologiska lösningar som påverkar gästers interaktion med branschen utvecklas ständigt, samtidigt som människors levnadsvanor blir allt mer integrerade med det …
Effekten av olika ansiktsuttryck
… studien syftade till att öka förståelsen för den betydande roll känslor har i servicemöten. En experimentell design användes där deltagare randomiserades till en av två scenariobeskrivningar, där en variabel var manipulerad. Två olika ansiktsuttryck, ett leende eller ett …
En kvalitativ studie om hur socialarbetaren inom ekonomiskt bistånd upplever sitt arbetssätt utifrån ett maktperspektiv
… relates to the social workers exercise of its authority, regarding the Social Services Act and the Administrative Procedures Act. In concerning how the social worker treats and handles the cases of their clients, but also what significancethe organization's policies and goals …
HelGe-bibliotekens resursfördelning
… were: What does the resource sharing look like when it comes to media and services? What goals and guidelines do they have for the resource sharing? What common strategies do they have for the resource sharing? What challenges have they encountered with resource sharing and how …
