Uppsatser om it service management
761 uppsatser · sida 14 av 51
Customer centered environmental measures - A study of Pan Nordic Logistics customers demand for environment-friendly transport
Kandidatuppsats · Högskolan i Jönköping
Traditional product features such as price, quality and supply service have been extended and nowadays includes environmental aspects as well. It raises new and increasing demands on haulier companies. The transport sector is responsible for a large part of the pollutants …
en studie av avskaffandet av revisionspliktens påverkan på tjänsten revision
D-uppsats · Handelshögskolan i Stockholm
… July 1, 2010. The aim for this master’s thesis is therefore to study how the service of auditing will be affected by the legislative proposal. To answer the research question the authors have taken on a qualitative approach and fifteen interviews with representatives for …
Kandidatuppsats · Högskolan i Kalmar
The purpose of this essay is to develop marketing strategies, from a service management perspective, for camping’s interested in the German tourist as a new target audience. This essay focus upon extending the season for camping grounds on Öland, Sweden. To extend the season we …
När kunden själv får välja
Kandidatuppsats · Linnéuniversitetet
… aims to explain how the phenomenon of social media has affected trade and service companies in a marketing and communication perspective. The idea for the essay came to us after we had observed how different behaviors in companies? concerning social media could vary a lot, and …
EHRIS digitization project
Masteruppsats · Högskolan i Borås · 2012
This master's thesis focuses on the development of a strategy for aninformation service in the area of digitization of cultural heritage andresearch, with a web based platform as implementation of the strategy. Viathe platform, digital collections and research are presented and …
Magisteruppsats · Högskolan i Borås · 2012
… som ställs från omgivningen. Studien visar också att ettstörre fokus mot ett service- och tjänstetänkande såväl för staden som för den offentligasektorn skulle vara gynnsamt.
Magisteruppsats · Lunds universitet
… Titel: Dramaturgi och kommunikativ rationalitet ? något om professionella serviceföretags externa kommunikation Författare: Erik Tarras-Wahlberg Handledare: Maria Boklund och Anna Stafsudd Syfte: Att belysa professionella serviceföretags externa (kund)kommunikation, samt att ge …
Magisteruppsats · Lunds universitet
… in more demanding customers, and the need for offering more content and services with a focus on usability for the end-users. The operators are starting to loose both their strong position and revenue in the Telecom industry, due to new technology and the fact that other actors …
en fallstudie av PartAB
Examensarbete · SLU
… logistic efficiency can be measured using the terms capital tied up, cost, and service. These three terms can in turn be divided into components. The logistic target mix can be used to focus on the most important issues. Naturally it is not possible to optimize all details …
Magisteruppsats · Lunds universitet
… equipment. Authors: Anna Bladh Anna Ström Tutors: Michaela Boye, Parts and Service, PTD, Alfa Laval Göran Berg, Parts and Service, PTD, Alfa Laval Charlotta Johnsson, Department of Automatic Control, LTH, Lund University Bertil I. Nilsson, Department of Industrial Management and …
Kandidatuppsats · Lunds universitet
… och mångfald. Dels att undersöka hur användbar grundad teori är inom service management forskningen. Metod: Vi har som metod inspirerats av grundad teori vilken har en induktiv ansats med kvalitativa metoder. Vi har inom vår metod använt oss av kvalitativa intervjuer, där vi har …
En studie om skräddarsydda produkter på internet
Kandidatuppsats · Högskolan i Kalmar
… and their customer relationships. The study will answer the purpose from a service management perspective and there will also be presented theories from an Electronic Commerce perspective. The starting point for this study was the qualitative method. The essay builds its …
Hur ser det ut på den svenska kontorsmarknaden?
Masteruppsats · KTH
… examensarbete är att få en inblick i hur relationen mellan fastighetsbolag ochserviceleverantörer ser ut på den svenska kontorsmarknaden, både hur den ser ut idag och hur denkommer att utvecklas i framtiden. Strategisk hantering av stödtjänster är något som kallas Facility …
Magisteruppsats · Högskolan i Skövde
Background: School health services of today focus on prevention and health promotion within the school. A collaboration between the school health services and the student care team from the guidelines with focus on the student, is expected. Purpose: The purpose was to illustrate …
En fallstudie om strategiimplementering inom ett kommunalt bostadsbolag
Kandidatuppsats · Sektionen för management
… work with strategies to meet customerdemands for increased efficiency and service. Purpose: The aim of the essay is to examine how to work on strategy implementation in a municipal real estate company from a management perspective in order to achieve overall goals. Method: The …
