761 uppsatser · sida 13 av 51
En studie av risk och kvalitetsarbete vid ZERT AB
… a system where the risk management process is held and providing consulting services by helping within the processes. Both Zert and their customers see the communication, knowledge and teamwork as something important as well as the quality within the work, processes and the end …
Relationsmarknadsföring
… transition towards customer relationship management. Considering that their servicescape only exists on the virtual platform were no physical encounters occur. This became possible because we used a qualitative method approach, we interviewed corporations within the e-commerce …
… this, a shift in state priorities is needed as is the development of extention services for increased awareness and knowledge level among farmers.
… can be accomplished by improved piglet survival, decreasing the weaning to service interval and the number of non-productive days and increasing the farrowing rate. A system for nursing sows, applicable to Swedish herds, could improve the piglet survival. If Sweden imports …
En kvalitativ studie om hur omsorgspersonal inom hemtjänsten arbetar för att de äldre ska få ett värdigt liv
… shows that the organisation priorities small time-consumption and standardized services in order to increase the efficiency. It is found that the professional caregivers perceive that the demand for documentation and other administrative tasks has increased and as a result of …
… Specification. XKMS är en standard utvecklad av W3C som specificerar en Web Service för hantering av distribution, verifiering och registrering av öppna nycklar. I detta examensarbete har en del av en sådan service implementerats. Fokus har legat på distribution och verifikation …
Om hur svenska förstaklasshotell med hjälp av IT kan förbättra service för sina gäster
… investigate how Swedish first class hotels by use of IT can improve customer service and thereby increase the share of loyal guests. The authors have conducted a qualitative study predominantly consisting of an interview-based case study at one of Stockholm’s largest independent …
The purpose of this thesis is to examine a new music downloading service called Musikwebben, which is now available in many Swedish libraries. It focuses on the differences and similarities between this service and illegal music sharing services. The question is raised, whether …
… to Italy can be made more cost-effective with maintained or increased customer service level. In addition, it is intended that the result of this thesis will become applicable for the transports to the rest of the European countries. To structure the work and to reach the main …
En jämförelse mellan företag som reviderats av Big Four och företag som reviderats av någon annan revisionsbyrå
… to be obtained. The auditor can also be seen as a provider of a commercial service in which service quality is important. Audit quality can thus be separated into technical quality, which is defined as the probability that the auditor both discovers and reports a breach in the …
-The paradox of service quality assurance in Sharing Economy businesses
… connected to an ever-changing network. People now share and exchange services and products from each other. Sharing Economy businesses (SE businesses) enables this by facilitating the meeting and transaction, while at the same time capitalizing on it. What most established …
… has been concluded that actors of communication technologies, goods and access services will compete fiercely. The barriers of entry will however be high. When it comes to content services the situation is completely different. These actors will, to the largest extent, meet …
… analysera hur ett affärshotell arbetar och förmedlar upplevelser utifrån den service och det tjänsteerbjudande de levererar. Vi vill studera hur ett affärshotell kan tillmötesgå sina gäster med upplevelser. Våra frågeställningar är: ” Hur definieras upplevelseutbudet utifrån ett …
… is to explore the co-creation process and how value is created based on a service orientation using a network perspective. The thesis is studied from a social-constructionist philosophy, using a qualitative approach of data collection and the theoretical framework includes …
Setting the Retail Stage for Post-modern Servicescape Interactions
… we conducted observations guided by Kenneth Burke’s Pentad.The retail servicescape at WEEKDAY is conceived as a metaphorical stage where drama unfolds, analysing and defining the retail space using Kenneth Burke’s pentad of dramatism. We concentrate on the use of two terms of …
