761 uppsatser · sida 15 av 51
Implemetering- och kompetensutvecklingsprogramför nyanställda hos Indoor Energy
… in the energy sector. It works through itsthree subsidiaries Indoor Energy Services, Indoor Energy Control and Indoor EnergyConsultants. Because of their comprehensive experience and offering of broad rangeof services they can contribute to integrated extensive solutions for …
… på innefattar områdena fastighetsförvaltning, kunddriven förvaltning och service management. Utifrån denna litteratur har sedan teorier legat till grund för inledande kunskapsinhämtning och frågeställningar. Senare har dessa teorier kopplats till empirin i studiens analysdel …
En studie om ledarskap inom äldreomsorgen
… the limitation of economic recourses and reorganisations. Within the public service care mangers have opportunities to be part of the new changes with interesting comments or directives that the government would like to implement. My result can be understood with the street …
… to understand the implementation and the importance of internal marketing in service companies. Through our in-depth knowledge of the subject, from a theoretical and practical perspective, we will hopefully be able to convey the challenges businesses face when implementing …
… with procurement management expertise. The concept is called Vendor Management Services (VMS) and aims to standardize decision-making and lower costs through improved efficiency. However, studies have shown that VMS intermediary functions have negative impact on placement …
Handdatorn som hjälpmedel för serviceteknikern
… centrala stödsystem. Studien har undersökt vilka möjligheter som finns för fältservicetekniker att arbeta direkt i stödsystem, Service Management System (SMS), m.h.a. nya tekniker. Hur kan en bra mobil arbetsplats utformas? En enkätundersökning har utförts där 14 personer som …
… Studien visar även att de anställdas nöjdhet påverkar kundernas nöjdhet med servicen.
Kvalitativa intervjuer med webbansvariga i tio sydsvenska kommuner
… thesis is based on theories of cognition, human-computer interaction, HCI, and service management in the public sector. The results reveal that the structure of public web sites are mostly constructed from the perspective of the management of the municipality, i.e. the …
The purpose of this essay is to apply Activity Based Costing on a Service and Support function in order to identify and allocate costs for providing support for IT deliverables.
av intranät i samband med uppgradering.
… with a switch of content management system it turned out that SAS Technical Services lacked clear objectives and strategies for the use of their intranet. Thereby they didn’t make the most of the possibilities an intranet brings. The work with this thesis began with collecting …
En fallstudie av Clas Ohlsons efterfrågestyrning.
… prices, specially seasonal products which have good prices, and the customer service. Clas Ohlson is expanding in Sweden and vill expand outside the Skandinavien in the comming years as well. The company’s business processes work good. The question is whether Clas Ohlson is …
Vad ledningens förståelse för verktyget innebär för kundens upplevda rättvisa
Syftet med uppsatsen är att undersöka om ledningens förståelse för Revenue Management (RM) påverkar kundens uppfattning om ett rättvist pris. De frågeställningar vi behandlar i uppsatsen är följande; Hur påverkar ledningens förståelse för RM frontpersonalens arbete med …
focusing on routines and feeding, black-backed jackal, lion and patas monkey
… step to the collaboration between the Swedish zoo Skansen and Kenya Wildlife Service (KWS). It constitutes of an inventory of the Nairobi Animal Orphanage (AO), a facility that cares for injured and abandoned wildlife species in Kenya. Through the cooperation with Skansen, the …
… planting etc.2. A forest owner who has an "average? income from other services3. A forest owner who has a "higher than average" income from other servicesWood prices have, each year, been reduced by costs of harvesting and replanting etc, income taxes and social contributions …
en dokumenthanteringsplan
… mapping and from there developed a document management plan for the research service at the Labour Movement Archives and Library (ARAB) in Stockholm, Sweden. The project was conducted during five weeks in the spring of 2011 at ARAB and the resulting classification structure and …
