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… performance of green buildings when affected by the behaviour of tenants and customer value. The following chapter describes the methodology with which we have conducted this study. The method used has had a qualitative approach in the form of interviews. In this chapter there …
… things, facilitated the search for information and increased the range for the customer. While the opportunities are many, the increased consumption has also brought consequences. The increase in consumption contributes, among other things, to quantities of deliveries and …
Folkbibliotekens roll i de små och medelstora företagens informationsförsörjning - en granskning av tre företagsserviceprojekt
… services.2) The service must be adjusted to the information needs of the customer.Based on these assumptions sixteen factors which are crucial to the "success" for this kind of service are presented.Applied to the information services of Lidkoping, Sölvesborg and Västervik …
… service quality. Accomplishment: By means of a snowball sample, about twenty customers has been interviewed and observed, a method we call interviewobservations. As a complement, a questionnaire has been used in purpose to let the respondents to decide upon a couple of factors …
en fallstudie av Föreningssparbanken och Alviksgården Lantbruk AB
… their resources and act towards determined goals to be able to keep their customers in a competitive market. A means of control that can be used to create agreement between a company’s goal and how the employees act is a reward system. The purpose of the reward system is …
en fallstudie av tre fastighetsmäklare
… when setting prices on services in real estate business such as individual customer behaviour and market competition. We have also found that the real estate companies charge very similar prices. They state that the reason for that is that is that their costs to a great extent …
… and other underwater vehicles are developed and manufactured. The major customers are navies of different countries, mostly the Swedish navy. The aim of this master thesis is to develop, construct and evaluate an automatic Trim System for Unmanned Underwater Vehicles. The task …
… our research resulted in three characteristics, which define the Ikea customer, cost aware, practical, and simple. These characteristics can be an appropriate foundation for Ikea to segment the market on.
… and in-depth telephone interviews. Existing theories within shopping behaviour, decision making, involvement and loyalty were used as a foundation for validating empirical data as well as development of future theory. In order to collect the empirical data needed, observations …
… the e-commerce site. The study focuses on farmers who are potential customers to Sveaverken within Sweden. To examine the farmers opinions about internet and e-commerce a questionnaire was developed and sent out in November 2006, to 500 farmers of which 45% answered. The results …
… and secondly, discuss what IP-telephony services that are requested by today’s customers in the future. Consumer behaviour within IP-telephony is an unexplored field of study. There are theories about diffusion of innovations but they are too general and simplified to be used as …
… library’s physical environment and the library’s classification system, and customer oriented changes concerning purchase policy and selection of media. Also a lecture in marketing and market orientation, based on the result of the benchmarking study, was held for the library …
att nyttja potentialen i den interna förmedlingen av kunder
… over Sweden. The corporation offers a wide range of services and a lot of the customers are small businesses active within the green sector. An analysis of the corporation made in 2006 showed that one of LRF Konsults weaknesses is that many customers are unaware of the wide …
En jämförelse småstad/storstad
… of the services offered, interactive and external communications, quality and customer satisfaction. The conclusion demonstrates that it is the estate agent’s behaviour, his trustworthiness, knowledge and commitment that is most prominent in both places. However certain factors …
Mediumstor bulkförvaringslösning
… master thesis a lot of time was spent on visiting different BRUKS offices and customers to get an overview of the industry and the product. This information was the basis when the idea generating phase began. Of 50 ideas the result after the selection process was two concepts …
