2 182 uppsatser · sida 6 av 60
… revenues, increased market shares and reduced marketing costs. Research within customer loyalty has mainly focused on different types of loyalty and the impact it has on customers behavior. However, there is a lack of research concerning which factors that create loyal …
Hur kan Lean Production påverka medarbetare att jobba med ständiga förbättringar och kundvärde?
… of how Lean production as a concept can help to influence employees to work with continuous improvements and customer value in the public sector. Method: The study has a hermeneutic perspective as a starting point where the substance is studied from an operator approach. We have …
kundinvolvering i trygghetspolicyn
… the corporate. For any business to prosper and create a long-term relationship with its customers, it needs a safe environment both for the customers and staff.Feedback from customers and staff is survival and these two (customer and staff) are the most vital assets any firm …
<em>En kvalitativ innehållsanalys av kommunikationen via nätdejting</em>
… dating, web dating, gendering talk, interaction, flirting, the internet, contact, communities. Summary: A qualitative study on the subject of internet dating and how people using internet dating chooses to present them self and how they choose to communicate with others to …
"Födelsemeddelande" från socialtjänst till barnavårdscentral
… and itis therefore natural for the maternal and child health nurses to contact and invite the new family to the child welfare clinic. So far the social services in the studied county have not reported new adoptive families to the child welfare clinics; instead the families have …
Unga vuxnas upplevelser av insatsen kontaktfamilj som barn
… analyse a group of young adults? childhood experiences of the intervention "contact family". The used methods were qualitative interviews and a standardised formulary with life questions, to strengthen the interviews and to compare data. The theoretical frame was taken from …
… the bank. The respondents wanted to be able to trust their bank and their bank contact. In order for the bank to be trustworthy the respondents require the bank to obtain knowledge about the agricultural and forestry sector, the respondent’s individual business and personal …
… the encounter with the licensed veterinary nurse at different stages in their contact with the clinic. Starting from the first phone call when booking the appointment, to when they first arrive at the clinic and all through the appointment ending with the overall feeling of …
En genomgång och analys av dopingforskningen 2004-2009
… on the Internet should work. Service encounters are an essential part of the contact between customer and company and play a big part in how the first impression is perceived by the customer. To understand how a service encounter works, meeting face to face, companies need to …
… on the Internet should work. Service encounters are an essential part of the contact between customer and company and play a big part in how the first impression is perceived by the customer. To understand how a service encounter works, meeting face to face, companies need to …
<em>Hur ser behovet av CRM ut för små och medelstora tillverkande företag i Sverige?</em>
… the system is the most important. The main use for the system is management of contact information and sales support. According to the system vendors, it is important for their customers that the CRM system supports the sales, market and customer service process. It is also …
… chores. It could be anything from work related activities, staying in contact with loved ones, searching information about what’s going on in the world and in our surroundings, to more entertainment-oriented activities such as online games and shopping. Shopping online is …
En analys av appstrukturer
… in the waterfall model is time consuming. Working agile means to have close contact with the client. This minimizes the risk of project failure. With agile methods, functions can be developed at a faster rate and the customer receives prompt delivery. There are currently several …
En studie av kravhantering och beställarroll i agila angreppsätt
… in the waterfall model is time consuming. Working agile means to have close contact with the client. This minimizes the risk of project failure. With agile methods, functions can be developed at a faster rate and the customer receives prompt delivery. There are currently several …
? En fallstudie av McDonalds erbjudande och kunders beteende för skapandet av långsiktiga relationer.
… unceasing purposeful emergence fail at the local level, where the customer contact occurs. McDonald's offerings and customers' bounded rationality results in that customers are satisfied with an "ok" experience, which adds to their low expectations of McDonalds. This makes clear …
