The purpose of this study was to examine customer attitudes towards flagship stores and how they perceive them. To ascertain this, and obtain answers to the research questions covering the study's main issues, we decided to turn to the customers who recently visited a flagship store.Our background theory is based upon literature from previous research done on the subject in the form of scientific articles and books. We present the theoretical concept that explains how flagship stores are used as a marketing tool and what impact they have on the new market. These will be helpful in answering our questions when we evaluate our results.!A theoretical framework, consisting of three value dimensions, was used as a support throughout the implementation of the study. These three values; hedonic, practical and social, should give us a better idea of what customers experience and what they value when they visit the flagship stores.!The method used in our investigation is of quantitative form, so that it can be feasible on a large crowd to thus contribute to a quantitative result.

The Functional Resonance Accident Model is a method developed to analyze complex systems for the purpose of accident prevention. In FRAM-analysis a visualization of the complex system is created as an aid for identifying points of interaction in the system where the risk of accidents is high, and to determine where preventive measures are to be placed. FRAM Visualizer is a computer program developed as a tool for creating such visualizations.Many usability problems have been identified in FRAM visualizations created both manually according to established method and by using the FRAM Visualizer software. The purpose of this paper is to give a basis for how FRAM visualizations can be improved in accordance with usability criteria for use in future qualitative studies.The author suggests alterations to the FRAM visualization to resolve usability issues identified in previous articles and to achieve usability goals derived from visual communication theory. The design process is guided by established design principles.

Problem Vi ämnar utreda om det finns ett samband mellan butikslojalitet och EMV-lojalitet. Vi studerar befintliga märkes- och butikslojalitetsteorier för att genom dessa skapa en för vårt syfte relevant modell. Syfte Vårt syfte med uppsatsen är att utreda huruvida ett samband finns mellan butikslojalitet och EMV-lojalitet på den svenska dagligvarumarknaden. Metod Arbetet är av induktiv karaktär och bygger på en explorativ studie av lojalitetsaspekter inom dagligvarubranschen. Metoden i uppsatsen är uppdelad i två huvudsteg: övergripande och handgripligt tillvägagångssätt.

The retail sector is in a continuous development. What demand looks like and where the consumers want to shop has changed during the last years. Market place, demand, supply, external factors and politics affect how the retail sector develops. To make a market place attractive a variety of factors have to be considered.In Hong Kong a model called Rail & Property is used, this means that the development of the subway is integrated with the development of the city. The model is both successful and economically sustainable.Today the supply of shops and services in Stockholm´s subway stations is rather small.

Title: Nelson Garden AB ? Analysis and recommendations based upon the Service Management System Course: Business Leadership within horticulture and agriculture. Author: Annika Kirilov Tutor: Carl-Johan Asplund Examiner: Anders Kristoffersson, lecturer within business economics, LTJ- faculty, SLU Alnarp Keywords: Bröderna Nelson, Nelson Garden, Service Management System, marketing, customer service, retailer Aim: Explore how Nelson Garden AB manages to reach out to customers through positioning of their own labels, when they as a manufacturer are partly dependent on the competence and sales skill of retailers. Methodology: E-mails were sent out to 6 different companies with a proposition for participation. Of those companies that gave a positive answer the most suited company for the diploma work was selected. Thereafter, a contact was established through telephone with the CEO of the chosen company and relevant questions to him were formulated. The second time of contact the first interview was held and half of the questions were answered.

This is a thesis project in the field of information technology which begins by evaluating existing food price comparison systems and subsequently aims to design an improved, web based system for said purpose. The system features interfaces for price reporting, price comparisons as well as various search and review functions. The objective is to create a system able to compete with existing price comparison systems, which requires careful selection of products that can be found in all foodstores that also represent different households; a user-friendly price reporting and price comparison interface and an efficient tool for ensuring the validity of reported prices.The designed system features a more accurate formula for calculating average prices in events where the real price is missing; a more reliable security mechanism forv alidation of reported prices and a more comprehensible interface for viewing price reports, reporting prices, reviewing stores and products in comparison with existing systems. The system does, however, suffer from some optimization issues primarily in the form of inefficient database modeling; SQL queries and JavaScript code although testing has shown that these shortcomings do not hamper overall performance to such a degree that usability is compromised. Further usability testing performed on the system with five test subjects shows that a high level of overall user-friendliness has been achieved even though some special features, such as the detailed report containing price information per product for each store need to be improved.It is not possible to say at this time whether or not the designed system will be able to compete with existing ones or if the very concept of food price comparisons per se is viable in terms of profitability and marketability.

Today there is an increasing market for businesses concerning horses, and since we are already running such establishments we sort of speak already have a finger in the pie. Due tothe increasing competition and demands, new and more practical constructions have become a necessity. In doing this project I wanted to make a comparison between having a stable integrated with a manege and having both constructions kept separate. I wanted to compare different layout and make an estimate of costs to see which solution would be less expensive and better with regard to working environment. I will further also deal with different ventilation-systems andlight transmissions.

AbstractManagement is a field that started getting attention in the beginning of the 20th century by Frederick Taylor. His publication is called the Principles of Scientific Management and is based on the principles of using scientific methods to find the best way of conducting each operation within a production facility. Many of Taylor?s principles may appear obsolete today but the matter of an effective material flow is still highly current. Efficiency is the relationship between the input into an operation and its result.

Detta examensarbete inom lean produktion anpassar, tillämpar och utvecklar metoden för värdeflödeskartläggning på Siemens Industrial Turbomachinery AB:s tillverkning av mellanväggar. Företaget ser en ökad efterfrågan på ångturbiner, där mellanväggar är ingående komponenter. Produktionen av mellanväggar sker idag i funktionell verkstad där mellanväggen genomgår drygt 20 operationer. Värdeflödeskartläggningen ska presentera ett förbättrat produktionssystem för mellanväggar som kan möta den prognostiseradeefterfrågan.Metoden för värdeflödeskartläggning har sitt ursprung hos Toyota och bilindustrin. Examensarbetet utvecklar metoden för kundorderstyrd lågvolymproduktion och presenterar en metodhandbok för leanimplementatörer.

This thesis deals with the field of warehouse management, focusing on frequency control of stock. The purpose of the thesis is to reduce the warehouse staff mileage by placing an article based on its number of picks, i.e. how frequently it gets picked. In order to achieve relevant results the following four questions have been answered in the thesis: How should the articles be placed with regard to the picking frequency?Which factors, if any, needs to be addressed beyond the picking frequency when articles are placed based on frequency?Can the present picking system be improved?Is frequency placement with regard to the picking frequency profitable to implement for the company?The thesis is based on literature studies and on the data that has been collected from the company?s business system.

Denna rapport behandlar examensarbetet ?kompletterande design till befintlig lekplats?. Det är den avslutande delen på högskoleingenjörsprogrammet Industriell design och har utförts vid Institutionen för arbetsvetenskap vid Luleå tekniska universitet under höstterminen 2008. Uppgiften har varit att ge förslag till förändringar som kan göras vid en befintlig lekplats på Skurholmens förskola i Luleå. Under arbetet har hänsyn tagits till barns ergonomi och säkerhet.

Dagens samhälle har blivit mer beroende av internet, där de flesta tjänsterna går att utföra online. Nuförtiden är det möjligt att beställa möbler, kläder och annat med hjälp av internet. Detta har gjort att de flesta har lärt sig att använda internet oberoende på deras ålder. Därför har de olika företagen ett stort ansvar att skapa sina webbsidor lättare att använda, för kunden skall kunna utföra sina tjänster smidigt. Frågan är; tänker företagen på målgruppen när de designar en webbsida?Vårt huvudsyfte i projektet är att identifiera nya insikter för att bygga en användbar webbsida baserat på egen forskning och med hjälp av målgruppen.

Sales Partner Group är ett Nyköpingsbaserat företag med inriktning på utbildning och rekrytering inom säljmarknaden. Företaget kontaktade Linköpings Universitet då de var i behov av en ny grafisk profil, främst då för Internet. En ny användarvänlig och dynamisk webbsajt med syftet att samla den allmänna kundgruppen, säljare samt personal på ett och samma ställe var vad som efterfrågades. Förutom att webbsajten skulle vara dynamisk och användarvänlig skulle den även vara lätt att uppdatera, erbjuda interaktivitet samt ge specifika användare en möjlighet till att kunna föra en diskussion och få tillgång till viktig information i en personlig community.Resultatet är en databasdriven webbsajt med kombinationen av HTML, CSS, PHP samt MySQL. Designen har skapats utifrån generella grundregler för användbarhet på Internet och för layout och design i allmänhet.

When patrolling grocery stores, customers engage in a purchase situation where they face great amounts of information, whereof price is one. This paper intends to shed light on the price information search behavior that customer's exhibit before choosing their products in grocery stores. In order to do so two studies have been conducted, one quantitative and one qualitative, to assemble the data needed to provide statistically significant results. The objective of the quantitative study is to gather data on customer's external price information search, and it is based on the most recent eye-tracking technology. The second qualitative study is complementary and based on interviews with randomly chosen customers that have responded to several questions regarding their price information search, shopping knowledge and experiences.

Worldwide consumption of cheese has increased over the years. The average Swede consumes somewhere around 20 kilograms of cheese per year, which is an increase of a 100 % over the past 50 years. One of the most popular kinds of cheese during the past decades is mozzarella, due to its? use as pizza cheese. Flavor and consistency differ between the traditional kind, made out of buffalo?s milk, and the industrially made kind, made out of cow?s milk.