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En fallstudie inom informationsarkitektur med fokus på ett informations- och filhanteringssystem

Since Internet has become a more important and more certain source of information the user require greater and more demands than ever before on the layout and function of different web pages. When search engines gives us the opportunity to millions of hits in just a fraction of a second it?s essential to optimize the structure and architecture, which forms the foundations of all the content. In a time when a company?s digital footprint plays an important role for the costumer and the transmitter it?s of utmost importance to have a steady, well-structured foundation to build new platforms of information on.But how do you manage to build a good foundation? Some of the most important key elements in Information architecture are Organizing, Navigation, Search and Labeling.The aim of this study was to create guidelines for a user-friendlier interface, by analyzing the principals and gathered data. The evaluation method for the gathering of data was interviews and usability testing. The interviews was performed on some of the employees of Ostnor AB and documented by audio recording. The usability testing was performed on four users, unfamiliar to the information and storage bank system of the case, and where documented by eye tracking.The guidelines, which were developed, showed that the company have to focus on one platform, consistency on the websites and a implementation of a search system.The result of the study shows that there should be one shared platform managing all the information and images on the sites, so the user could easily find the right information without having to navigate through multiple sites. The results also shows the importance of consistent design of reoccuring elements within the platforms to increase the user recognition on the site. It is also evident that a search system should be implemented to increase the user recognition on the site. It is also evident that the search system should be implemented to increase efficiency for the user.

Författare

Elin Lundberg Madelena Stunis

Lärosäte och institution

Linköpings universitet/Linköpings universitet/Institutionen för datavetenskapTekniska högskolan

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