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3418 Uppsatser om Service-Orientation - Sida 44 av 228
Försvarsmakten idag, Redo för förändring?
The Swedish armed forces are facing a change, a change in both organization and profession. From a conscript military service system, the Swedish Armed Forces has changed to having full-time contracted soldiers. Conscript military service has a history of over a hundred years; it was introduced in 1901 and has survived two world wars and the Cold War.The Swedish armed forces have changed to have contracted soldiers. My reflection is whether the armed forces really have had time for this changes that the new professionalization has meant. Today the Swedish armed forces consists of contracted soldiers, soldiers who are employed full time and costs the armed forces a lot of money.
Är det effektivt? : En studie av ett företag och dess förvaltning av datorbaserade system
This thesis examines how a company can get an effective, high quality, maintenance of their computerized systems. After literary studies concerning the life cycle activity Maintenance we have studied how the maintenance at the department IT Supply of IKEA IT AB in Älmhult is carried out. What steps and measures in the analyzing of results of changes are carried out and if they have predefined processes for changes. Based on the facts we found most important in our literary studies we have created a model and theoretically applied this to the maintenance of a specific system to see what they can work with to further improve the quality and efficiency in their maintenance. The basis for our thesis is literary studies and the collected material has been used as a foundation for the research at the company, which was carried out through interviews.
Vad tycker ICA-Stig om service management? En kartläggning av detaljhandelns förhållningssätt gentemot tjänstevetenskap och branschens professionalisering.
En upprörd patient sitter i väntrummet på en akutmottagning. Patienten har väntat på vård i flera timmar och äntligen kommer en sjuksköterska in. Patienten reser sig upp och bereder sig på att följa med. Tyvärr utropar sjuksköterskan någon annans namn och den väntande patienten frågar undrande: ?Ursäkta, när är det min tur?? Problem:Vi anser att det finns problem i arbetsprocessen på akutmottagningen som orsakar att patienten får vänta onödigt länge.
Motivation till personlig utveckling
Den, i olika forskningsartiklar, återkommande uppfattningen om att enperson som är autonomt orienterad är mer benägen till att utveckla enmotivation till personlig utveckling ledde till denna undersökning.Syftet med studien var att undersöka hur autonomi påverkar människortill motivation till personlig utveckling. Studien tar sin utgångspunkt iself-determination theory och dess underteori causality orientationstheory, med de tre orienteringarna kontrollerad, impersonell ochautonomi, vilka handlar om orsak till varför en person handlar på ettvisst sätt och effekten därav. De olika orienteringarna mättes med enenkät konstruerad efter general causality orientation scale ochmotivation till personlig utveckling mättes med egenkonstrueradefrågor. Enkäten lades ut på fyra olika sidor på Internet medförhoppning om att nå ett brett deltagande. Studien visade att denkontrollerade orienteringen var den av de tre orienteringarna sompåverkade människor i högst grad till motivation till personligutveckling.
PeopleFinder - En Silverlight webbapplikation
Arbetet är ett examensarbete i högskoleingenjörsutbildningen, inriktning datateknik, på Linnéuniversitet. Växjö kommun är just nu mitt i ett nytt projekt för att sammanställa hela IT-organisationen för att göra servicen för anställda och medborgare bättre. Detta projekt kallas ?Ett IT? och ska sammaställa IT-organisationen till fyra huvudavdelningar. Dessa avdelningar är Servicedesk, Service, System och Utveckling.I samband med dessa förändringar har önskemålet om ett enklare sätt att söka efter personer inom IT-organisationen kommit upp.
Formerandet av folkviljans förverkligande : En metodologisk uppsats om sociala handlingar i politisk nyhetsrapportering
Den fo?religgande uppsatsen syftar till att utforma kontextspecifika idealtyper av socialt handlande i politisk nyhetsrapportering. Fo?r att a?stadkomma detta fo?renas teori och empiri vid utformningen av det metodologiska verktyget. Den teoretiska utga?ngspunkten fo?r uppsatsen a?r Habermas kritik mot teknokratisering av politik i nyhetsrapportering.
Tidshantering hos personer med lindrig utvecklingsstörning som bor i kommunalt boende med särskild service
Syfte: Syftet med studien var att undersöka tidshantering hos personer med lindrig utvecklingsstörning som bor i kommunalt boende med särskilt service. Frågeställningar; Hur hanterar denna målgrupp sin tid? Om målgruppen hanterar sin tid självständigt gör de det med säkerhet eller osäkerhet?Metod: En kvantitativ studie genomfördes i form av en enkätundersökning. Studien genomfördes i ett län i Mellansverige och riktades sig direkt till personer med lindrig utvecklingsstörning som bor i kommunalt boende med särskild service. Enkäten bestod av fem frågor med fem svarsalternativ.
Tillämpning av 6 b § LAS vid sammanslagningar av företagshälsovårder : Anställningsavtalets skillnader vid pensionsbestämmelser
During year 2007 ClaraHälsan Ltd bought the company health service Solstahälsan in Karlstad. The wide merger of the two health services the problems arose around the employees? employment agreements when certain parts of the agreement differ. At a transition of a company, in this case a health service, the rights and obligations for the employees will pass on to the new employer according to directive 2001/23/EG who came in force in the swedish legal system in year 1995. The former employer is only responsible vis-à-vis the employees ?for economic obligations related to the time before the transition, the code of protection of employment 6 b §.
Människobehandlande organisationer : - En studie i upplevelser av positiva och negativa kontakter ur ett klientperspektiv
This is a qualitative study that includes participants that are in connection with a non-civic organization in Sweden. The study aims to capture the participants? subjective experiences regarding human service organizations. The starting point is to catch both their positive and negative experiences, and then try to concretize what directed their perception in both ways. Is there any specific organization that is represented in positive and the negative column? Is it possible to explain the experience by looking at the organization and the organizational goals? Is it possible to see variables that might explain the perception?The study has a narrative focus that seeks the answers in the organisational context rather than in the stories themselves.
Den reflekterande ledarrollen i sociala organisationer
Abstract Author: Annika Sjögren ArvidsonTitle: The reflective leadership role in social service organizations Supervisor: Anders GiertzAssessor: Jan Petersson I have studied the leadership role of unit managers in social service organizations and their relationship to the concept of reflective approach. I started from a curiosity about how and if unit managers within social services use the concept reflective approach in their leadership role, and how their organizations look upon this and what the consequences are. If in the long term, this affects the individual receiving assistance. All the interviewed persons come from different places, services and organizations. The study is qualitative, with a number of interviews conducted with unit managers.
Studentsupport en studie om dyslexi, hjälp till dyslektiska studenter och deras upplevelse av hjälpen
The aim of this thesis was to describe the services offered to students with dyslexia, and from a service- and quality perspective describe how the consumers of these services experienced the supplied services. Dyslexia refers to certain problems with the written language. With the demand for students in higher education to accumulate much knowledge through reading, this becomes a question of vital importance. A qualitative descriptive approach was used, and a case study was conducted. The case study covered 'Student support' at the University of Borås and how dyslectic students at the university experienced the help from 'Student support'.
Stenebergs sockerbruk: en fallstudie av en timmerstomme fr?n 1739
Stenebergs sockerbruk is a large log-timber construction, purpose built as a sugar refinery in
1739 and is one of Sweden's oldest industrial buildings constructed entirely out of wood.
Despite receiving the status of a listed building (in Swedish: Byggnadsminne) in 1977, there
exists today a surprisingly low amount of documentation of the building itself. In order to
enhance the existing and lacking building documentation, this case study aims to shed light
on the building's log-timber built frame, focusing on how it was constructed, how the long
lengths of its walls were handled and what type of joinery and tools were used.
A thorough investigation of the building is conducted on site, followed by gathering of
information which is then presented through text and illustrations. The findings indicate the
orientation of timbers, location of joints and scarfs as well as tool marks which together
contribute to the forming of a basis of understanding of the building's construction..
Centrala begrepp i socialtjänstens LVU-utredningar : en dokumentanalys
The main purpose of this essay was to study how the social service and the lawcourt have implemented the UN Convention on the Right of the Child, particularly incorporating the childs best interest in social services, child welfare investigations and the lawcourts judgement. We considered how the needs of the child, and the will and view of the child was documented. Also how the parents capacity and the environment factors, were documented in the social services investigations and the lawcourts judgement. The study was based both as a literature study and a document analysis. We analysed ten child welfare investigations from a social service office and their belonging lawcourt judgements.Our conclusion of the study is that the child is in focus both in the investigations and in judgement.
En flygande fallstudie : -om SAS använder information från sina kunder vid tjänsteutveckling
Customer information is to be seen as an essential part in service development. The company should be aware of how their customers experience their services. The company can get access to customer information through complaints from their customers. All information obtained from the customers is not possible to use when developing new and existing services. The information has to be analysed before it is possible to use it for service development.This paper describes if Scandinavian Airlines (SAS) uses their customers as a source of knowledge when developing new and existing services and in that case how.
Våga se en förövare! : - En jämförande kvalitativ studie om insatser för män som utövar våld i heterosexuella relationer
The aim of this study was to examine and compare two municipalities? approaches to deal with men?s violence as a social problem. Further the aim was to analyze social workers? opinions about interventions for men who practice violence in heterosexual relationships. The study has got a qualitative approach and we did a subjective selection where we chose to apply semi-structured interviews with social workers who work with domestic violence.