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9095 Uppsatser om Service design - Sida 56 av 607

Dopet som födelserit : En kvalitativ studie av dopföräldrars tankar kring dopet

The study reported has been conducted in care service guided by the Swedish law LSS( LSS- act concerning support and service for the disabled). The aim of this study is to examine the experiences of the personnel who have attended the Taktipro introductory course with special focus on how they describe the possible effects this may have had on their daily attendance to their special needs users.The method used is a qualitative method of enquiry, based on interview questions sent by mail to all the participants of the Taktipro introductory course. The result shows that the personnel have a positive view on skills in progress and that this program has facilitated the contact between personnel and their special needs users. An awareness about the importance of physical contact has also been revealed as well as an awareness of their own impact on situations at work. The result also indicates that the personnel feel that they have been able to improve the well being for the special needs users. .

Projektmodell för införande av affärssystem : Ett konsultbolags implementeringsprocess i tjänsteföretag

Companies acquiring ERP systems are often dissatisfied with the project and therefore consultancy firms wish to make use of project models in order to achieve success in implementations. Since research on ERP implementations in service companies is limited, there is a need for mapping of critical activities in implementation projects in this line of business. Under these premises, the purpose of our master thesis is to develop a model for implementation of ERP systems, specified in activities, which can be used by mid-sized consultancy firms with mid-sized qualified service companies as customers.A literature study including project models, modern models and methodologies for ERP implementation, commonly existent activities, success factors and system development methods was carried out. Starting out with this, a theoretical model for ERP implementation was generated. In excess of this, a case study was conducted, where the implementation of the ERP system Microsoft Dynamics AX at the service company Eurostep, performed by the consultancy firm Medius, was studied.

DESIGN AV ALUTON 38? FRAKTBÅT FÖR KUSTNÄRA TRANSPORTER

This master thesis is about designing and dimensioning a boat for transport of caravan, car, trailer or ATV. Buoyancy and stability are important properties as the pontoonboat should also be able to serve as a workboat. Many of the vessels on the market today that is being used for similar purpose are stable enough, but their hull is often similar with barges and thus too slow. This work has been to construct a boat that has good stability but also has a hull that enables it to move faster, is more maneuverable and having a more attracting design than today?s barges.

Från student till anställd. En studie av mötet mellan nyutexaminerade och företag

This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

Spelimmersion & död : En undersökning av hur spelupplevelse och immersion påverkas av döden i nätbaserade multiplayerspel

Immersion is a construct that measures how deeply engrossed a user is with any mediated situation. In the field of game design, immersion is a significant aspect of what makes a game enticing, and as such it is of pivotal importance to create and maintain it to keep the player's mind off the real world while inside the confines of a game framework. According to the GameFlow theory, it is one of seven key tenets of evaluating and implementing a successful game design. Yet, certain multiplayer online games are designed in a fashion that in some cases seem to break immersion, where the player is frequently put out of action, sometimes for minutes on end. In this study, using online questionnaires, we discover that players, despite claims otherwise, seem to be in several ways affected negatively by this breaking of immersion.

Analys och förbättringsförslag för riktkopplardesign

Ericsson develops a new stripline directional coupler. Its design is described in appendix B and differs from the directional couplers Ericsson uses in current products. The new directional coupler will be used for transmission power measurement in future UMTS 3G base stations.The most important parts of directional coupler theory are presented. It is necessary to study this theory to understand how the coupler works and how it should be designed to get good performance.Optimal directional coupler termination component values to get high directivity and broad directivity bandwidth have been investigated.The trim screws trim ranges have been studied.A simple analysis of serial production performance when termination component tolerances are taken into consideration has been done.The resistance components reactive (inductive/capacitive) characteristics at 2.14 GHz have been analyzed.The directivity performance limitations of the directional coupler, when Ericsson?s band pass filter is connected, are investigated.Design changes leading to better performance are proposed.

Tro och Vetenskap : Intelligent Design på Newsmill 2010-2012

Syftet med denna uppsats är att analysera debatten som tog plats på hemsida Newsmill åren 2010och 2012 om intelligent design. Fokusen i själva textanalysen är en argumentationsanalys somtillsammans med kritisk diskursanalys skall utröna och förstå den maktförskjutning som går attfinna inom diskursen. Den kritiska diskursanalysen är byggd på Norman Fairclough. Analysen ärordnad kronologiskt och innefattar tjugotre artiklar allt som allt.Fokus i själva analysen ligger i att utröna och förstå hur debattörerna ställer sig till religion ochvetenskap i deras argumentation kring intelligent design. Här går att finna hur religion ofta förs insom begrepp i relation till personers emotionella agerande och överlag blir religion en belastning fördebattörerna.

Business Navigator : Anva?ndarcentrerad utveckling av framtidens internetbank

This thesis deals with an iterative user-centered IT-development project in a bank setting. The aim is to present a solution for deployment of future Internet banking for small businesses. The project features a design of IT-related concepts and ideas with a strong emphasis on scenario-based design and the usage of patterns as a documentation tool.The project plan featured an iterative framework and was carried out by a group of designers in collaboration with a reference group representing the future users of the system. This group consisted of company managers and bank employees, all from the small town of Åtvidaberg in Sweden.The method used in the development process was Scrum. A total of three sprints were completed with user meetings at the end of every sprint.

Hållbara projekteringsverktyg : Från byggnadsinformationsmodell till simulering ? en utvärdering av Revit och Virtual Environment

This study examines the use of building modeling and energy simulations in the design process  of  a  building.  The  take-off  point  is  the  notion  of  energy  simulations  being needed early and throughout the building design process, and that the lack of energy simulations may be explained by the fact that they are time consuming and therefore often too expensive. A greater interoperability between software tools used by relevant disciplines,  such  as  the  architect  and  the  energy  specialist,  would  create  smoother workflows, which would reduce this cost and open up for more frequent and iterative energy  simulation  processes.  The  study  is  an  assessment  of  the  modeling  tool  Revit and  the  simulation  tool  Virtual  Environment  and  whether  they  can  create  smoother workflows, and make leeway for a more frequent use of energy simulations throughout the  design  process.  It  also  investigates  the  limitations  of  what  can  be  examined  by simulations in Virtual Environment. This will hopefully help clarify the future role of energy  simulations  in  design  processes.  The  method  is  a  trial  by  error  approach  of testing the two software tools by building and simulating a model. The results of these tests  show  that  the  workflow  is  not  optimal  (and  therefore  time  consuming)  for frequent  and  iterative simulations  throughout the  design  process,  but  it  also  reveals some  great  possibilities  of  what  can  be  performed  with  these  two  powerful  tools  at hand.  Further  development  with  regards  on  platform  independency  of  the  building information  model,  including  seamless  exporting  and  importing,  seems  necessary  to strengthen the future role of energy simulations..

Elektriskt system för detektion vid ballistiskt prov

The purpose of this thesis was to design an electrical system for use in a ballistic test at the Swedish National laboratory of forensic science (SKL). The detector unit would use four main parts: coilsystem, transmitter, reciever and indicator. The coilsystem would be based on a balanced system using three coils. One that creates a magneticfield and the other two will sense the differences when a metallobject is in the coilsystem. This report starts out by investigating possible solutions for this specific task followed by a description of the physics that the metaldetector use.

Produktutveckling för Cate & Nelson Design : Framtagning av möbel

Denna rapport behandlar examensarbete utfört för industridesignföretaget Cate & Nelson Design. Företaget ligger i Eskilstuna och jobbar i huvudsakligen med möbeldesign och inredningsprodukter. Projektgruppensuppgift har varit att ta fram en ny möbel för företaget och arbetet har omfattat utveckling av hela produkten från idé till prototyp..

Läsflöde eller läsmöda? : Ett arbete om hur la?sning pa?verkas (och inte pa?verkas) av olika element pa? en webbplats fo?rstasida.

The purpose of this project was to find out how reading is affected, and not affected, by different elements on a start page. The site I was studied belongs to the magazine Fitness Magazine, and the current site has a problem. The editorial texts and articles don?t reach out to the visitors. The goal was to make a proposal for a new first page of the web site that highlights the texts and the reading.With the help of interviews, user testing and textual analysis, I studied if the texts were in itself that caused the problem or if it was the design.

Landskapsarkitektur och hållbar design : förhållningssätt, tillämpning och värdering

Hållbarhet är ett begrepp som varje landskapsarkitekt ofrånkomligen tvingas att förhålla sig till. Frågan för denna kandidatuppsats är på vilket sätt det görs. Målet är att undersöka landskapsarkitektens förhållande till och tillämpning av hållbarhet och hållbar design, för att på så sätt bidra till att lyfta en diskussion kring vilken roll landskapsarkitekten spelar inom arbetet för att skapa ett mer hållbart samhälle. Genom granskning och analys av litteratur samt genom en intervju ämnar uppsatsen svara på tre huvudsakliga frågeställningar: den första handlar om begreppet hållbarhet, om hur det uppstått och hur det används inom landskapsarkitekturen; den andra frågeställningen gäller tillämpningen av hållbar design; och den tredje rör värdering och analys av hållbar landskapsarkitektur. I uppsatsen undersöks och beskrivs både metoder för att uppnå hållbarhet, hållbarheten som färdig produkt, samt inställningen inom landskapsarkitekturen till hållbarhet och hållbar design i stort. Resultatet visar på ett komplicerat förhållande, ofta speglat i hållbarhetsbegreppets komplexitet, vilket också i stor utsträckning påverkar tillämpningen av hållbar design inom landskapsarkitekturen och metoder för värdering och analys av hållbarhet. Själva komplexiteten framträder genom uppsatsen som en drivande kraft och öppnar för en fortsatt diskussion kring både utmaningar och möjligheter med tillämpning av hållbar landskapsarkitektur i framtiden..

Behovet av kundorientering i fastighetsföretag, finns det?

AbstractTitle:Behovet av kundorientering i fastighetsföretag, finns det?Author:Joel Nilsson ErlemanTutor:Agneta SundströmPurpose:Thru a quality point of view, examine and analyze how Akelius AB customer orientatesthem self in an area such as Brandbergen, were the demand is larger then the supply.Method:Through a qualitative research approach with an inductive and a hermeneutic orientation thestudy approaches Akelius AB and the company?s costumer orientation thru several interviews and asurvey. The gathered data?s purpose is to answer research questions to investigate how costumerorientations function and to how to implement it in real estate companies.Theory:The theory explains the meaning of customer orientation and its use in real estate companies.The theoretical discussion is based on a five-gap model, which is used to analyze the service quality inAkelius AB and to analyze the relation to their costumers.Empire:The findings show how Akelius experience costumer orientation in Brandbergen and thecostumer?s perception of Akelius AB service quality.Analysis:Compares the theory and the empirical data to see the service quality thru using the GapModel.Conclusion:Akelius AB satisfy their customer?s need in what could be expected of them. In thesituation with increased demand and lower supply Akelius AB have the possibility to offer theircostumers a much lower quality than the costumers usually wants and expect.

En studie i informationsgrafik : Designstrategier och principer för det animerade formatet

In the media richness of everyday life, the encounter with information graphics ishappening on a daily basis, whether we are aware or not. With the development andeasy access of technologies, new ways to create and display information graphics hasemerged. Among them, the animated information graphics, which in the few pastyears appears to have increased in popularity on video sharing websites such asVimeo and Youtube. In the genre of animated information graphics, there seems to bean inherent diversity regarding the design characteristics. In this study we exploredliterature and research on information graphics and related subjects.

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