The main aim of this master thesis was to see the process of an interactive online reference service from idea to final product. The reference service we have studied is developed and used by the Library of the National Institute for Working Life in Stockholm, Sweden and goes by the name phibi. Our goal was to review the whole realization process from the reasons why a service like this was created, how the service was introduced and implemented inside the organisation and finally what the result and consequences were for both the library staff and for the users of the service. Phibi is designed to be a tool that fosters communication between the library staff and the remote users where the users get the opportunity to be helped with their questions by the library staff although they are not physically present in the library. To understand the process we conducted a case study with 11 interviews of the library staff, the superior and the initiator to phibi.

This report shows a qualitative study on how six young adults in the ages between 20-30 who are students at Linnaeus University in Kalmar percieve their news consumption habits and their use of news media on digital platforms. The aim of the study is to examine whether the six students feel the strogest connection with the press where they were raised or where they currently live, why they choose to use the media platforms they do and what meaning the use of the media bare to the students. We have seen a lack of information concerning why young people choose to consume news online instead of in printed media.The study is focused on theories concerning what affects people in their choice of media platforms and channels. This report shows that geographic nature, the quality of the content and which political ideology the daily press is founded on does not affect the respondents choice of media. Our study shows that the most important factor for the respondents is that the platform is easily accesssible and flexible.

Den nya undervisningsmetoden Flippat Klassrum är ett alternativ till den traditionella undervisningsmetod som för närvarande dominerar matematikundervisningen. I Flippat Klassrum ser eleverna på en förberedd föreläsning online redan innan de kommer till lektionen så att arbetet där går direkt på förståelse av det förelästa, sakdiskussioner och hjälp med problemlösning.Syftet med interventionsstudien är att att introducera undervisningsmetoden Flippat Klassrum och därefter undersöka elevers reaktioner till undervisningsmetoden. Följande frågeställningar besvarades:1. Hur påverkas elevers åsikter om matematikundervisning av interventionen med Flippat Klassrum?2.

Vi kommer i denna antologi belysa ungdomars livsvillkor och identitetsskapande i dagens samhälle. De olika bidragen har sin grund i ett socialkonstruktivistiskt perspektiv, där vi utgår ifrån att vi skapar vår identitet i interaktion med andra. Vi har använt oss av en kvalitativ metod där vi genom observationer och intervjuer har samlat in vår empiri. Empirin har sedan analyserats enligt Grundad teori. Den första studien Raised in black beskriver identitetsskapande genom en subkultur, varför man väljer att tillhöra en subkultur och varför man väljer att lämna den bakom sig.

The purpose of this study is to exam how two environmental organizations reason about the loss of biodiversity. The research questions are; what is the view in these organizations regarding biodiversity? What are the underlying environmental discourses behind their reasoning, and how do they reason about the risks associated with the loss of biodiversity? As a first part of this thesis a thorough review of existing literature and online resources about the actions of environmental organizations was conducted. Two organizations were interviewed, World Wildlife Fund (WWF) and Naturskyddsforeningen. The questions for the study were analyzed in light of Dryzek´s (1997) reasoning about environmental discourses and using the concept of risk by Beck (1998).

The purpose of this bachelor's thesis is to examine how public libraries in Sweden handles their weeding procedures. A series of questions are asked: How does libraries in Sweden motivate weeding? What principles constitutes the procedure of weeding? Which aspects are given most importance when weeding is decided. How does views on weeding differ between libraries of different sizes? How does longer or shorter professional experience influence the view on weeding? The study was done through an online questionnaire which was sent to a number of staff members on different libraries via e-mail.

On social media, girls create digital spaces where a distinctive spiritual culture emerges. This spiritual culture is therapeutic in nature, consisting of therapeutic compositions and happiness-generating templates that contribute to the girls' respectability by allowing them to take responsibility through their intuitive knowledge. The purpose of this study is to investigate how the pursuit of respectability is manifested in these digital spaces by examining spiritual expressions and exploring how participation in therapeutic culture online serves the attainment of respectability. The study employs a participatory netnographic method, focusing on observations of LIVE broadcasts on TikTok. In these broadcasts, girls engage in various spiritual practices within a shared digital sphere. The observations are analyzed through the theoretical frameworks of Beverley Skeggs' concept of respectability and theories related to therapeutic culture, including happiness culture and therapeutic assemblage. The findings reveal that both the girls hosting the LIVE broadcasts and those participating by commenting collaboratively create a digital culture through the exchange of advice.

This study investigates the relation between cyberbullying and traditional bullying (in school). In previous research it has been argued that one should separate cyberbullying and traditional bullying both in definitional and measurements issues. However, in Swedish school, there are no marked differences between the two forms of bullying, teachers are responsible to prevent them both. The research is based on 3925 students in years 3-9 (1950 girls and 1975 boys) in 19 schools in the Gothenburg region and two from the Stockholm region. The students have taken a digital survey at school, regarding both traditional and cyber bullying.

Ett av de viktigaste beslut som en företagsledning står inför är hur de ska gå tillväga för att finansiera företagets framtida investeringar. En mycket vanlig finansieringsväg är genom nyemissioner, vilket innebär att man ökar aktiekapitalet och antalet aktier i ett bolag genom att erbjuda aktieägarna eller andra investerare att mot betalning teckna aktier i bolaget. Kapitalanskaffningen genom nyemissioner på börsen har ökat i takt med att intresset för aktiemarknaden ökat. Det har gjorts många undersökningar av framstående forskare som testat den priseffekt som uppstår vid nyemissioner. Majoriteten av dessa undersökningar visar på att annonseringar av nyemissioner har negativ effekt på aktiekurserna.Det problem vi undersökt lyder på följande sätt:Sker en kursreaktion hos aktier noterade på OM, Stockholmsbörsen, vid annonsering av nyemissioner och i så fall i vilken riktning? Gör det någon skillnad om nyemissionen är öppen eller riktad?Syftet med denna studie har varit att undersöka om förändringarna är signifikanta samt undersöka om det finns något samband mellan ett företags risk (beta) och avkastningen på annonseringsdagen.Avsikten med studien har varit att beskriva och förklara resultaten.

In todays' society e-commerce is growing at a rapid speed. 4,6 % of all retail sales on the Swedish market are done on the Internet. In the makeup category, which will be the category of focus in this study, 9 % of all the sales were done on the Internet during the last quarter of 2011. As it is today many suppliers do not have enough knowledge about e-commerce and instead of focusing on the development of the channel the focus should instead be on the development of the users of the channel.The purpose of this study is to understand the buying process with respect to the existing theories. The focus will be on the two stages information search and evaluation of alternatives.

Under det senaste decenniet har en utveckling skett i den virtuella världen, då Internet har kommit att bli en försäljningskanal där konsumenter numera kan handla produkter online. I takt med denna utveckling har även företags förutsättningar för att skapa förtroende förändrats. Idag ses förtroendeskapande som det viktigaste elementet vid försäljning på webben, då ett förtroende kan reducera den osäkerhet en konsument många gånger upplever inför ett köp på webben. Denna osäkerhet härrör avsaknaden av den fysiska tillgången till såväl produkt som butik. Med bakgrund av detta utgör en hemsidas produktinformation en central faktor för förtroendeskapande vid försäljning i webbutik.

Purpose ? The purpose of this study is to identify and describe how consumer perceptions regarding information quality, sender credibility and effect of eWOM-communication differ between Facebook and Prisjakt.Approach ? Based on previous research an analytical model was designed. The parts in the model were the aspects of the problem which the present study aimed to examine. An experimental design was applied in which ten students at Örebro University were exposed to a scenario where they took part of eWOM-communication concerning a specific product on Facebook and Prisjakt and then had to answer questions in an interview. The analytical model formed the base of the interview guide used in the interview and the specific product was chosen with help from a focus group.Implication ? The study illustrates that consumers may perceive the quality higher on Prisjakt while the sender credibility can be perceived higher on Facebook.

Problembakgrund: Detaljhandelns betydelse för samhällsekonomin är omfattande. Ungefärhälften av Sveriges BNP går till privat konsumtion och under år 2005 handlade svenskarnavaror för 1284 miljarder kronor, varav en tredjedel gick till detaljhandeln. Dagligvaror ärsådana varor som köps ofta och till vardags, såsom, livsmedel, tvättmedel, hygienprodukter,tidningar, tobak och blommor. De manuella butikerna var dominerande fram till den tidigaefterkrigstiden. Under 1950- talet utvecklades dock nya försäljningsformer.

Sedan tidigt 90-tal har internet utvecklats och fått ett större inflytande på marknaden. Web 2.0 har varit en del i den utvecklingen och definieras som en teknologisk infrastruktur som har aktiverat det sociala fenomenet på webben. Web 2.0 har där igenom gett konsumenter en möjlighet att kommunicera med företag via sociala medier. I och med utvecklingen av Web 2.0 kan företag interagera med sina kunder genom nya kommunikationskanaler såsom Facebook, Twitter och Youtube med flera. Sociala medier har en ekonomisk fördel då marknadsföring kan genomföras till en lägre kostnad.

A peripherally inserted central catheter (PICC line) is a catheter that is inserted through a peripheral vein in the arm and then on to a central vein in the chest. It is used to give injections and infusions and to take blood samples of patients who need treatment for longer periods.The aim of this study was to investigate nurses' perceived knowledge of the care and use of PICC line in wards where PICC line does not occur daily. The aim was also to investigate if the nurses expressed a need and wished for more knowledge to be able to use PICC line, and if PICC line is not used investigate the cause of that.The study was of a descriptive design with quantitative approach. An online survey was answered by 40 nurses from five wards at a university hospital in central Sweden.A large number of the nurses who responded to the survey reported that they lacked knowledge of the care and use of PICC line. Despite this, three-quarters of the nurses usually use PICC line at the infusion / injection / blood tests on patients with PICC line, if they are cared for in their ward.