The purpose of this thesis was to examine how the build-up of customer relations can be characterized at the end of the industrial selling process and how companies engage their cross-functional selling teams into this relationship building effort. Through a case study of Omega, a multinational company engaged in the selling of products of an industrial character, it was revealed that the build-up and maintaining of the customer relationship is of acute importance, as it presents the company with a window of opportunities. Through its relationship with the customer the company can be able to sell other products, which are related to the original purchase made by the customer. For the company?s competitors the established relationship might also serve as a barrier when attempting to enter the market or increase market share.

En stor del av arbetet som intensivvårdssjuksköterska består av att möta ochstödja närstående i den svåra situation det innebär då patienten är kritiskt sjuk.Syftet med studien var att beskriva intensivvårdssjuksköterskors erfarenhet avatt tillgodose behovet av stöd hos närstående då deras familjemedlem var kritisktsjuk och vårdades på intensivvårdsavdelning. Nio intensivvårdssjuksköterskordeltog i studien. Datainsamlingen genomfördes med semistruktureradeintervjuer och data analyserades med en kvalitativ tematisk innehållsanalys somresulterade i ett tema och sex kategorier. Temat blev: konsten att finnas där i ensvår situation. Kategorierna blev: att identifiera och sörja för behov, att skapa entillitsfull relation, att visa tillgänglighet, att ge uppriktig information, att låtanärstående vara delaktiga och att samverka i team.

De senaste årtiondenas ökande globalisering har medfört att det blivit allt viktigare för företag att snabbt komma ut med nya produkter på marknaden samt lägga ned mer resurser på innovationsprojekt. I samband med innovationsarbetet förekommer oftast teamarbete i någon form, och på senare tid har det blivit populärt att använda sig av tvärfunktionella team där individer från olika avdelningar inom organisationen samarbetar. Studier visar att företag som använder sig av team oftare når framgång i innovationsarbetet, syftet med vår studie var därmed att: identifiera och förklara sambandet mellan bakomliggande faktorer till framgångsrika teamarbeten vid innovation. För att besvara detta syfte genomförde vi en survey-undersökning per telefon på 69 stycken svenska företag som har någon form av tillverkning i sin verksamhet. Vi valde att fokusera på sammansättningen, kommunikationen och strukturen på teamet som vi ansåg var de betydande delarna för att bygga ett framgångsrikt teamarbete inom innovation.

Syftet med denna undersökning var att studera eventuella skillnader i upplevd motivation och självförtroende mellan fotbollslandslagsspelande och icke fotbollslandslagsspelande ungdomar i åldern 14-19. Dessutom studerades eventuella skillnader mellan pojkarna och flickorna inom samma område. Total deltog 471 fotbollsspelande ungdomar varav 282 spelade i landslagen och 189 inte spelade i landslagen, 270 pojkar och 201 flickor. Spelarna fyllde vid ett tillfälle i enkäterna Grit scale, Sport Motivation Scale (SMS), The self-determination scale och Sport Confidence Inventory. Resultaten visade att det fanns skillnader mellan de landslagsspelande och icke landslagsspelande ungdomar inom variablerna upplevd motivation och upplevt självförtroende.

Background: Surgical complications has been the main cause of medical injuries and deaths worldwide. In 2008 WHO developed the checklist for safe surgery to reduce the number of surgical complications. The objective of the checklist is to strengthen already established safety routines and contribute to better cooperation and communication. Research shows that compliance to the checklist is deficient, which can affect patient safety.Aim: The aim was to study the extent to which theatre nurses participate in the use of the checklist.Method: Observational study was conducted with a descriptive design and quantitative approach. 24 observations were carried out with aid of an observation protocol of two surgical units at a hospital in central Sweden.Result: The results showed that Timeout initiated widely but compliance to all items was considerably lower.

Advanced homecare, district nurses experiences, palliative care, quality of life,Advanced homecare is an arranged specialized medical service doing nursing round-the-clock. The care is preformed in cooperation with a multi-professional team formed of different professions. Advanced home care is mostly palliative care. The purpose is to give the patient better quality of life and anticipate, survey and palliate symptoms. The aim of this study was to describe the experiences of district nurses using advanced homecare when nursing patients with palliative care at home.

Sjuksköterskor har idag en arbetsledande roll framförallt inom den kommunala hälso- och sjukvården. Syfte: Att belysa sjuksköterskors upplevelse av teamarbete kring patienten i hemvården. Bakgrund: Sedan Ädelreformen 1992 har sjuksköterskor blivit mer framträdande medarbetare i den kommunala sjukvården. Att arbeta inom kommunal hemvård är en utmaning då det krävs en stor kunskapsbredd för sjuksköterskor. Sjuksköterskors arbete regleras av lagar och författningar som betonar att hon bör ha en arbetsledande förmåga och att hon bör arbeta för teamsamverkan.

  Aim. The aim of the study was to describe how nurses in home care experience to pursue palliative care in ordinary housing. Methods. The study had a descriptive design with qualitative approach and was carried out through semi-structured interviews with 14 nurses in home health care from two medium-sized Swedish municipalities. The material was analyzed with manifest and latent content analysis. Findings. The underlying theme that emerged in the study was: Working with palliative care in the patient´s own homes is positive but challenging. Informants describe among other things that they perceived palliative home care as meaningful and that relatives have a central role in the palliative home care since they are close to the patient around the clock. The stress that emerges from the heavy work load and the long geographic distances are described as strenuous and to affect the care in a negative way. Informants describe the home environment as challenging as it is often not adapted for care and the collaboration with the palliative team is described to be experienced as both positive and negative.

  Aim. The aim of the study was to describe how nurses in home care experience to pursue palliative care in ordinary housing. Methods. The study had a descriptive design with qualitative approach and was carried out through semi-structured interviews with 14 nurses in home health care from two medium-sized Swedish municipalities. The material was analyzed with manifest and latent content analysis. Findings. The underlying theme that emerged in the study was: Working with palliative care in the patient´s own homes is positive but challenging. Informants describe among other things that they perceived palliative home care as meaningful and that relatives have a central role in the palliative home care since they are close to the patient around the clock. The stress that emerges from the heavy work load and the long geographic distances are described as strenuous and to affect the care in a negative way. Informants describe the home environment as challenging as it is often not adapted for care and the collaboration with the palliative team is described to be experienced as both positive and negative.

I en rapport från Konjunkturinstitutet (2010) framkommer att produktivitets-utvecklingen i den svenska byggbranschen stått still sen mitten på 90-talet. Detta samtidigt som övriga näringslivet ökat sin produktivitet kraftigt under samma period. Denna skillnad i produktivitetsutveckling skulle kunna betyda att det finns mycket arbete kvar att göra för en ökad produktivitet i byggbranschen.För att få en högre produktivitet i byggbranschen krävs det att de som utför arbetet har en strävan efter att vara produktiv. Denna strävan påverkas av mjuka faktorer som t.ex. incitament, engagemang och psykosocial arbetsmiljö.

  Aim. The aim of the study was to describe how nurses in home care experience to pursue palliative care in ordinary housing. Methods. The study had a descriptive design with qualitative approach and was carried out through semi-structured interviews with 14 nurses in home health care from two medium-sized Swedish municipalities. The material was analyzed with manifest and latent content analysis. Findings. The underlying theme that emerged in the study was: Working with palliative care in the patient´s own homes is positive but challenging. Informants describe among other things that they perceived palliative home care as meaningful and that relatives have a central role in the palliative home care since they are close to the patient around the clock. The stress that emerges from the heavy work load and the long geographic distances are described as strenuous and to affect the care in a negative way. Informants describe the home environment as challenging as it is often not adapted for care and the collaboration with the palliative team is described to be experienced as both positive and negative.

Author: Camilla AnderssonTitle: The depiction of female and male elite soccer players in Aftonbladet and Dagens Nyheter ?  A quantitative and discursive analysis of the World Cup 2002 and 2003Level of education: CSubject: Media and Communication Studies Umeå University: Department of Culture and Media Studies Term: Spring 2004 Pages: 70 The purpose of this essay is that from a gender theoretical and critical discourse analysis perspective  study how the image of the Swedish football national teams and players in the 2002 World Cup (men) and 2003 (women) were constructed in the media coverage. I analyze articles published in Dagens Nyheter, Swedens biggest morningpaper and Aftonbladet, biggest eveningpaper. The method is based on a quantitative content analysis, and critical discourse analysis in which I use van Dijk's analytical approach. Issues :1. What constructed the World Cup in 2002 and 2003  players and teams, from a gender theoretical perspective in the mediatexts?2.

Public participation in urban planning is meant to increase democracy in the planning process. Even though all citizens have the option to participate in urban planning debates, few seize their chance to partake. This thesis describes a study on how user needs are met and prioritized in design processes concerning urban planning. The aim was to determine whether user-centered design (UCD) methods could be used as an avenue for public participation in urban planning and ultimately invite more citizens into the planning process.The thesis details a design process where a team worked to develop Farsta, a suburb of Stockholm. The design problem was the question of how Farsta could become an attractive business location.

The aim of this study is to analyze the process of an agenda setting and see how a specific issue came to materialize on the security policy agenda. The empirical goal of the study is to see why Sweden chose to participate in the EU-led operation to Chad, and how that process came to be? The analysis is based upon Kingdon's multiple streams theory (2003) where he distinguishes the process into three streams. Central for his theory is the coupling of these streams and the importance of a policy entrepreneur. I complement Kingdon's theory of policy entrepreneurs by taking inspiration from Hinnfors (1995), Gustavsson (1999) and especially Eriksson (2000) and their analysis of policy change and agenda setting.

My purpose of this study is to investigate whether elementary school is available for students with the disability of autism. If the school is just as accessible for students with autistic syndrome as for students with asperger syndrome, or if the school is marked by equal treatment. I think this is important to highlight since I think it´s a deficiency in the school's accessibility for certain students, and dilemmas occurs regarding students in need of support. In order to provide a validated result according to me, I decided to conduct interviews with a few employees and ask all of them the same questions. The interviews I conducted was performed anonymously.