Titel: Key Account Management processNiva?: C-uppsats inom a?mnet fo?retagsekonomiFo?rfattare: Rafal Mahdi & Sofia NilssonHandledare: Akmal Hyder & Zahra AhmadiSyfte: Syftet med denna studie a?r att ja?mfo?ra hur en KAM-process kan skilja sig mellan stora och sma? fo?retag inom B2B marknad.Datum: 2015-06-03Metod: Studien bygger pa? en abduktiv ansats. Vi utfo?r en multipelfallstudie med en kvalitativ forskningsdesign. Kvalitativa semi-strukturerade intervjuer genomfo?rs och utformas med hja?lp av en operationalisering som grundar sig i den vetenskapliga teorin.

Då ett barn ska beredas vård utanför det egna hemmet har socialtjänsten en skyldighet att enligt SoL 6:5 överväga om barnet kan placeras i det befintliga nätverket. Syftet med denna C-uppsats var att med utgångspunkt i SoL 6:5 undersöka socialsekreterares konstruktion av begreppet ?överväga? och hur de går tillväga vid sitt övervägande. Resultatet visar att inga uttalade rutiner fanns på socialsekreterarnas arbetsplatser, vilket resulterade i individuellt utformade överväganden. Övervägandet baserades ofta på personliga värderingar och ibland på forskningskunskap och rättskällor.

Background: Every year, patients die while waiting for an organ due to the shortage of donors. When a patient is declared brain dead, the question of possible organ donation arises. In some cases, the patient is registered in the donor registry, but sometimes their stance on donation is unknown. The next of kin then become involved in the decision and are asked both what the patient would have wanted and how they themselves feel about donating their deceased family member?s organs. Aim: The aim of this literature review was to describe relatives' experiences of the decision-making process regarding organ donation after death.

Wavecraft AB develops medical equipment for heating of organic synthesises. The heating is done with microwaves, which improves the process in both speed and accuracy compared to the more traditional methods where heating elements are used. This report discusses the developement of an automatic lid mechanism for one of Wavecraft's product prototypes. The company assumes that the final product will be integrated by customers into fully automated systems, and the upgrade from a manually to an automatically controlled lid is therefore an important step in the product's developement process.The first stage och the project was an idea generation process. The ideas generated here were organized into five different concepts of which the best one was selected through the use of a concept matrix.

Bakgrund: Vår medellivslängd ökar, vi blir allt äldre. I hemsjukvården möter sjuksköterskan äldre personer som lever med smärta. Smärta som utgår från muskler, skelett och leder och som hindrar den äldre från att leva ett bra liv. Syfte: Syftet med denna studie var att beskriva vilka omvårdnadsåtgärder sjuksköterskan i hemsjukvården kan göra för att lindra smärta. Metod: Som metod användes en litteraturöversikt som baseras på fem kvalitativa och tre kvantitativa vetenskapliga artiklar.

One of the main tasks of the Swedish Armed Forces over the past few years has been International assignments, which increased the importance of the Lessons Learned process. Methods of simulator training with computers have become more frequent and the technical ability to collect digital data from sensors has been developed as well. This work demonstrates how the experience of Lessons Learned can be communicated with the computer simulator StriSimPC and how modern technology in future support experiences from the Lessons Learned process at the tactical level in the Army.Currently knowledge sharing consists of several processes and strategies in the Swedish Armed Forces. This is done by written reports, oral presentations and different practical exercises.This case study shows the functions of the simulator StriSimPC, methods of training and how it is used today. The study also describes the future opportunities, where digital metadata acquired from the modern combat vehicles could contribute sharing of experience in the Lessons Learned process.The summarized conclusions indicate that StriSimPC can combine the two strategies for personalization and codification of knowledge transfer to reach a higher level of learning.

Purpose: This thesis aims to study how students in upper secondary school evaluate sources in their everyday school work and how the role of the school library and librarian officiate in this context.Methodology: A web questionnaire was conducted and 155 students from different schools, with or without school library and school librarian, participated. We coded and aggregated the questionnaires according to the strategies that are used when evaluating sources, identified by Francke, Sundin and Limberg. Cognitive authority, a theory by Patrick Wilson, was also a part of our analysis. Conclusions: The study shows that students use different strategies, separately or combined, as a way to evaluate sources. The teacher is regarded as a cognitive authority and is the main influence concerning source evaluation. It also shows that the role of school libraries and school librarians, in this context, seem to be non-existent.

Dialektisk beteendeterapi (DBT) har utvecklats av Marsha Linehanför behandling av självmordsnära personer med diagnosenBorderline personlighetsstörninig, även kallad Emotionellt instabilpersonlighetsstörning. DBT med tonåringar har visat goda resultatoch börjar nu införas i Sverige. Färdighetsträning i grupp är enviktig komponent i behandlingen. Syftet med undersökningen varatt kartlägga hur färdighetsträningen kan modifieras för att bättrepassa ungdomars förutsättningar. Intervjuer med tonåringar ochterapeuter inom BUP i Uppsala visade att de unga deltagarnasmotivation till aktivt deltagande ofta brister pga.

Den här fallstudien fokuserar på fyra personer som får hjälp av socialtjänsten och som upplever att de har psykisk ohälsa. Terapisessionerna varierade, beroende på problematik, mellan 12-16 gånger och terapeuten, Anna Sonrei, har fått medgivande av samtliga deltagare att genomföra studien och visa kommande material. Frågeställningen har varit hur patienten upplever den kognitiva och beteendeteapeutiska behandlingen, om patienterna enligt självskattningsformulären Becks Anxiety Inventory (BAI) och Becks Depression Inventory (BDI/BDI-II) visar skillnad i hur de mår samt om patienterna upplever att terapin har någon påverkan i deras liv framöver. Resultatet visade att patienterna överlag upplevde terapin som positiv, att de fått en personlig kontakt med terapeuten, att de fått klarhet i sina problem och kan förstå sig själva bättre. Självskattningen (BAI, BDI/BDI-II) visade, med varierat resultat, en förbättring hos alla patienter och de tror även att terapin har en påverkan i deras liv framöver.

The thesis explores an ongoing dialectical process between different levels of employees including top management to workers of Scandinavian Airline Service (SAS) regarding a new change program and to find out the possible social construction among them. In particular, it searches for the constructed reality of SAS ground service employees at Malmö Airport with regard to the preparatory stage of SAS Strategy 2011. A possible ambiguity in dialectical process is explored as it relates to an organization?s ability to effectively influence the understanding and identity of its employees through discourse.

AimThe aim of this study is to through managers in eldercares deskriptions of the systematic qualityleadingsystem examine the implementation process of this system in the eldercare in the municipality of Halmstad.  BackgroundIn this paper the background explains elderly care and social work context, leadership in change and implementation processes. The theoretical frame illustrates Vedungs implementation theory and Webers model of bureaucracy MethodTo collect empirical data for this study, a qualitative research design was used in which eleven managers within Halmstads municipality home care management stood as respondents. ResultThe respondents highlighted a variety in the use of the systematic quality management system tool. The result describes that several obstacles were experienced in the use of the systematic quality system. ConclusionBased on the descriptions the respondents gives of the implementation process of the systematic quality management of Halmstad municipality home care management, the conclusion can be drawn that the implementation process has not resulted in the employees making use of systematic quality management in practice. The systematic quality management system that will ensure the quality of the care work is thus used to a limited extent..

Fullskalesimulering har under det senaste decenniet blivit ett vanligt inslag i sjuksköterskeutbildningar. Syftet med denna litteraturstudie var att med utgångspunkt från Blooms taxonomi beskriva erfarenheten av att använda fullskalesimulering som inlärningsmetod för sjuksköterskestudenter. Litteraturstudien genomfördes som en systematisk litteraturöversikt. Tre databaser användes för att finna aktuell forskning. Arton artiklar ingick i analysen som utgick ifrån tre områden i Blooms taxonomi, det kognitiva, affektiva och psykomotoriska.

This report is the result of a thesis at the company Sanmina in O?rnsko?ldsvik. The thesis is the final work at the mechanical engineering program at Umea? University.Sanmina has in 2015 launched an initiative to ensure that all sites are using LEAN principles and tools to enhance their business. As part of the plan for the LEAN-work, an LSS (Lean Six Sigma)-project has started to study the company's receivehall and inspection.

Trots att de flesta behandlingshem i Sverige säger sig använda tekniker inom ramen för KBT finns det begränsad forskning om dess effektivitet. Utifrån två studier syftade uppsatsen till att belysa hur personal, som arbetar med ungdomar med neuropsykiatriska funktionshinder, upplever att de arbetar utifrån kognitiv beteendeterapeutisk teori för att utveckla ungdomarnas sociala färdigheter. Först utfördes en kvalitativ enkätstudie. För att få mer djup i materialet genomfördes också en intervjustudie.

The buying decision process describes how the consumer makes a purchase decision through a rational process (Markin, 1979) and an understanding for how consumers make a purchase decision can according to Sands et al. (2010) be obtained by increased knowledge for the information search process (the second part of the buying decision process) before a purchase. Today?s society offers great opportunity to obtain information (Rahim & Clemens, 2012; Bawden & Robinson, 2009) and by that there are in other words good opportunities for a rational acting by the consumers. However, there are factors working against that consumers act rationally and seek information prior to their purchases primarily in the form of the concept of information overload (Bawden & Robinson, 2009) which claims that consumers are limited in their information search because there is too much information but also other factors such as lack of time (Wood & Neal, 2009) and ability to find information (Slegers et al.