ERP-implementeringar a?r ofta fo?rknippade med la?nga anpassningsperioder som tenderar att bli resurskra?vande. En bakgrund till den problematiken ligger i att medarbetarnas interaktion med systemet inte motsvarar den fo?rva?ntade interaktionen, vilket pa?verkar utfallet. Implemen- teringar som fa?r ett ova?ntat utfall leder ofta till missno?je bland medarbetarna.

This thesis consists of four case studies. The objective is to find out how to get a well functioning cow traffic in an automatic milking system. Different technical and building solutions are analysed and some adjustments are proposed for the DeLaval herd management software. Case study 1: Lactation chart comparison from traditional cow traffic and Feed First? cow traffic Case study 2: Farm A - a study of the precedence passage and the cow traffic Case study 3: Farm B ? an overview of the farm and their way of working Case study 4: Key factors ? how can we judge how well a VMS farm is working? Case study 1: Lactation chart comparison from traditional cow traffic and Feed First? cow traffic In this survey data is analysed from before and after rebuilding to Feed First? cow traffic. Lactation graphs are compared between traditional cow traffic and Feed First? cow traffic.

This examination paper concerns how a organization can reach right quality. In this case the focus is on the communication of the soft product quality within an organization to achieve right quality. To fulfill the aim of this study a case company has been used to be able to show the absence in the topic. The questions of the study are: How have the customer?s needs been communicated within the organization? What absences are there today concerning the communication of the customer?s needs within the organization? How can the communication of the customer?s needs within the organization improve?The aim of this study is to describe and analyse how the transmitting of the customer?s needs concerning soft product quality is made today in the case company and to reach any improving suggestions.

In this bachelor thesis we have used a case study to examine the potential opportunities and obstacles an organization may have to internally implement a code of conduct with regard to the environmental guidelines. To succeed with the implementation of codes of conduct, companies need to ensure that what is provided to be implemented do this according to scheduled time targets, but also that is to be implemented in the organization actually is what is intended to be implemented, and that those that are involved in the implementation will be satisfied with result, this is because it is the employees who will follow the guidelines contained in the Code. Heide & Grönhaug (2002) argues that lack of communication is the main reason why the implementation in the business strategies fails. In this case study we have used primary data from interviews in the case company as well as secondary data from earlier research and information from the case company itself to develop our conclusions. The case study shows that the existing environmental awareness in an organization often is founded in common sense about how to act.

The market of electronic commerce is under constant growth and change. New technology makes it possible for the consumer to obtain digital products in a quick and easy manner. Record companies adjust more and more to this ever changing environment. The purpose of this thesis was to evaluate how Swedish retailers of MP3 work with bundling strategies. A case study was conducted on two Swedish retailers, CDON and Homedownloads.

The purpose behind this study is to explore and explain the role of fear arousal when combined with the concept of customer satisfaction and retention in one marketing strategy. The major theories applied are the concept of fear appeals and the concept of customer satisfaction & customer retention. We chose to conduct our research through an ethnographic case study of KM. We did a qualitative study where we collected 10 interviews and we conducted observations. Our empirical data consists of academic articles from scientific journals, interviews andobservations.

Abstract This thesis is a case study aiming to give explanations to Russia?s annexation of Crimea in March 2014. By using three different theoretical perspectives, realism, regional hegemony and constructivism, the aim is to find different but also complementing explanations to the case. The theories realism and regional hegemony are related and also similar to each other, but still contributes with some different focuses on the case. Both realism and regional hegemony has their main focus on the sovereign state?s security and their power militarily, politically and economically.

Purpose: The purpose of this master thesis is to investigate how a pricing capability can be developed on a general as well as on a practical level in an industrial company working on the international business-to-business market. Methodology: We have conducted a case study of the work on pricing at Triton. After mapping the events we have evaluated the results. We have conducted interviews with people with information concerning Tritons work in the Pricing area. Theoretical perspectives: The theory includes organization and structure, pricing for the market with emphasis on transactions and theories on how to understand the customer.

Syftet med denna studie var att undersöka hur inredningsbranschen, genom IKEA som fallföretag, skulle kunna utveckla sin kommunikation för att ta till vara den potential och köpkraft som tros finnas inom rekordgenerationen. Rekordgenerationen är ett segment som har tid och pengar. Inredning är i sin tur produkter, för rekordgenerationen, som konsumeras i syfte att påvisa en identitet som är en del i den moderna och materiella utvecklingen. Vår undersökning visar att IKEA missar ett stort och köpkraftigt segment och en av anledningarna är bristande kommunikation. Genom att använda sig av marknads-kommunikation som vänder sig till rekordgenerationen och matchar deras preferenser kommer företaget att kunna ta tillvara den potential som segmentet besitter..

The intention of this study is to investigate why some regions, which choose to secede from their parent country, are internationally recognized and others are not. The case studies of this study are South Sudan and Somaliland. South Sudan is as of now the world?s newest state, and Somaliland is a break-away state that is considered a part of Somalia by the International community. There are conditions that have to be fulfilled, before existing nations recognize the break-away state, such as an agreement between the seceded state and the parent country, which was the case for South Sudan and Sudan.

Problem: Idag har de flesta detaljhandelsföretag någon form av kundklubb för att stärka banden mellan sig och sina kunder. Men skapar kundklubbar lojala kunder per automatik, eller krävs det mer än vad de flesta företag erbjuder idag? IKEA Family är en av de kundklubbar som funnits längst och på varuhuset i Älmhult upplever man inte att potentialen med kundklubben utnyttjas fullt ut då relationerna med medlemmarna inte utvecklas i önskvärd utsträckning. I detta arbete undersöks huruvida detta beror på konceptuella brister, val av strategi eller implementeringen av konceptet på varuhusnivå eller om det finns andra förklaringar. Syfte: Syftet med uppsatsen är att utifrån vår fallstudie på IKEA-varuhuset i Älmhult, samt med hjälp av utvalda teorier kring lojalitet, relationsmarknadsföring och strategi, skapa förståelse för hur en kundklubbsstrategi bör utformas och förverkligas samt visa på vilka problem som kan uppstå.

Studiens syfte är att skapa förståelse för kinesiska kvinnors förväntningar på ett globalt, västerländskt detaljhandelsföretag. Studien baseras på kvalitativa intervjuer med kinesiska kvinnor i Shanghai, Kina. Studien bygger på centrala begrepp inom forskningsområdena kundnöjdhet och förväntningar. Dessutom används teorier om konsumentbeteende generellt, såväl som teorier om kinesiskt konsumentbeteende och kinesiska kvinnors konsumentbeteende. Ett antal preliminära hypoteser utvecklas ur ovan beskrivna teoretiska perspektiv och används som studiens analysverktyg.

The purpose with this study is to compare different systems of grain storage from a financial point of view. Grain that is supposed to be fed to laying hens. The systems that were compared were different airtight storage of grain and a system of conventional storage. To make this case study I choose to compare four different systems. In the case study there was one system with bin drying of the grain, two systems with airtight storage of the grain and one system where you buy dried grain during the season. I made several of capital investment appraisal where I found the cost of each system, then I took the cost and divided it with the total grain use and calculated the cost for each kilogram of grain, and also the cost of the feed. Then I compared the cost from my case study with the cost of buying feed. All the systems except for one, gave a lower cost for the hen feed than buying feed from a dealer The best system, witch were bin drying lower the cost with about 80 000:- SEK.

Many social services cases have been reviewed in the media during the last years. One of those cases is ?Lasse and Karin?, handled by the Social Services in Oskarshamn in 2002. Lasse and Karin had their son taken into custody by the Social Services and the case was reviewed in national media. Through this case the Social Services received much attention, of which most was negative, and their handling of the case was greatly criticized.

The stakeholders for requirements elicitation need to be identified at an early stage and their knowledge is the basis for what is to become a requirements specification. Just because a stakeholder holds a lot of expertise and knowledge it does not mean that the stakeholder can communicate the knowledge in a clear way. Validation of knowledge means that knowledge is valued and recognized in a structured way. People and organizations can evolve by exchanging knowledge, experience and skills.  The purpose of this study is to increase the understanding of knowledge management between requirement elicitation and external stakeholders.