Titel Lojalitet ? Är det möjligt att bibehålla vid en outsourcing? Författare Joacim Carlsson och Fredrik Thanche Handledare Marie Aurell Institution Managementhögskolan vid Blekinge tekniska högskola Kurs Kandidatuppsats i företagsekonomi, 10p Syfte Vi avser i vår uppsats att undersöka vad som påverkar lojaliteten vid en outsourcingprocess. Utifrån hur företagets agerande påverkar personalen avser vi också att ge förslag på vad man ska tänka på som outsourcande företag och hur man kan arbeta med att bibehålla lojalitet vid en outsourcing. Metod Undersökningen har ett kvalitativt upplägg. Vi har undersökt två företag som outsourcat någon del av företaget för två till tre år sedan.

Bakgrund: Förekomsten av diabetes typ 2 ökar ständigt och undervisning med patienter är betydelsefullt i sjuksköterskors omvårdnadsarbete. Undervisning kan dock upplevas mer blockerande än stödjande. Syfte: Att beskriva sjuksköterskors stöd i undervisningen angående förändring av kost- och motionsvanor hos patienter med diabetes typ 2. Metod: En litteraturstudie har gjorts baserad på åtta vetenskapliga artiklar. Resultat: Bemötande och identifiera behov; empati, respekt och engagemang samt att vara insatt i var patienter befinner sig i förändringsprocessen förbättrar möjligheterna att påverka.

Problem och syftenNa?r projekt befinner sig i extrema miljo?er a?r betydelsen av ett fo?rdelaktigt beslutsfattande avgo?rande. Om projektdeltagarna inte lyckas ta genomta?nkta beslut finns det risk fo?r att projektet misslyckas vilket involverar allvarliga konsekvenser. Med hja?lp av denna studie vill vi studera beslutsfattandet i projekt i extrema miljo?er: Hur pa?verkas beslutsfattandet av extrema miljo?er? Vi har funnit att ett antal parametrar pa?verkar projekts fo?rma?ga att ta beslut.

Titel Lojalitet ? Är det möjligt att bibehålla vid en outsourcing? Författare Joacim Carlsson och Fredrik Thanche Handledare Marie Aurell Institution Managementhögskolan vid Blekinge tekniska högskola Kurs Kandidatuppsats i företagsekonomi, 10p Syfte Vi avser i vår uppsats att undersöka vad som påverkar lojaliteten vid en outsourcingprocess. Utifrån hur företagets agerande påverkar personalen avser vi också att ge förslag på vad man ska tänka på som outsourcande företag och hur man kan arbeta med att bibehålla lojalitet vid en outsourcing. Metod Undersökningen har ett kvalitativt upplägg. Vi har undersökt två företag som outsourcat någon del av företaget för två till tre år sedan.

In todays competitive business climate the concept of ?quality management? is a significant part of daily work for many companies, as they want to achieve high performance quality and delivery success. Within the services sector third-party logistics companies play an increasingly central role when it comes to the goods that are being transported. These companies are presented with continuous challenges to ensure that goods are loaded on trucks efficiently and delivered on time, at the right place and in the right condition. The present case study was conducted in collaboration with Schenker AB and Schenker Åkeri in Jönköping, to help these two company branches serving under the same major corporation to solve a common problem they both encounter, namely the fact that it regularly occurs handling abnormalities in the terminal process that affects overall quality for customers.The study aims to find out how the daily quality control concerning the handling of goods in the terminal process can be improved hopefully resulting in a higher quality in cargo shipments.

Collaborative planning ? a comparative study of theory and practice Why There is today, according to my experience, a growing interest and demand for a more inclusive and transparent planning process. Also, if we are going to be able to reach a truly sustainable society it is my belief that there is a need for a more integrated collaboration between different actors. Where the social, economic and ecological values can influence and benefit from each other. The question then is, how can the planning system accommodate that kind of collaboration? Purpose My aim for this thesis has been to study a selection of the theoretical work that exist about collaborative planning.

Authorities, municipalities and county councils have great opportunities to pave the way to a sustainable society. In the public sector, the tax revenue is used and therefore it is important that both employees and societal stakeholders feel that they participate in the sector?s decisions and fields of application. Municipalities and county councils are primarily service organisations. The employees? commitment is necessary to be able to reach set goals, to develop procedures and policies that support the overall political goals, in other words, to be successful in the environmental work.

AbstractAt the UN Conference on Environment and Development in 1992 the nations stated that traditional environmental policies were not sufficient to handle the multidimensional challenges posed by sustainable development. Governments needed to broaden their political decision making procedures in order to coordinate and integrate environmental, social and economic policies. Therefore a new tool was introduced in Agenda 21, National Strategies for Sustainable Development (NSDS). The aim of an NSDS would be to bring together actors from all parts of society to jointly reach a consensus on how to work towards the vision of a sustainable society. An NSDS would be seen as a strategic tool to help focus national policies for SD.

Både officiell statistik och talet kring ungdomsarbetslöshet har i vår studie visat sig stämma överens då olika empirikällor talar för en hög arbetslöshet och låg sysselsättningsgrad hos de unga (16-24 år) i Göteborgs kommuns stadsdelar Angered, Gamlestaden och Hisingen. Det är också dessa stadsdelar vi har undersökt då vi har utfört kvalitativa intervjuer med både arbetsförmedlare som är verksamma inom ungdomsgrupperna vid de respektive Arbetsförmedlingarna samt arbetssökande unga.Syftet med vår studie är att studera hur unga arbetssökande och arbetsförmedlare gör diskursiva framställningar kring ungdomsarbetslösheten samt kring ungas identitetsskapande och olika möjligheter utifrån deras olika sociala samanhang. I resultatdelen presenteras en analys gällande hur det diskursviva talet kan bidra till att kategorisera och positionera unga på arbetsmarknaden och i samhället. Vi har utgått från ett diskurspsykologiskt och socialkonstruktionistiskt förhållningssätt i utförandet av vår diskursanalys (som presenteras i analyskapitlet). Detta innebär att vi har studerat hur diskurser om unga arbetssökande transformeras och/eller reproduceras samt hur de diskursiva ordningarna skapas i olika sociala kontexter.

Problem: Today Frigoscandia Equipment Europe, FSEE, is not sure how their CRM-system, MSMS, is used along with other solutions at the different regions throughout Europe. The company is interested in a usage evaluation describing by who and how the system is used. FSEE is also concerned about the users opinions of future development and improvements.Management is also concerned about how MSMS would support the After Market and gain full leverage of the IT investments. MSMS is today only used to a limited extent in a few of the After Market departments, and FSEE is interested in what an overall usage would mean in terms of improved internal communication, customer focus and information management. The following questions will therefore be investigated in this study:· How, by whom and where is MSMS used within FSEE?s After Market and Sales divisions today?· What does the After Market division at FSEE gain from using MSMS?· What has to be done to improve the usage of MSMS at FSEE? Purpose: The purpose of this Master Thesis is partly to examine the current usage of the Sales and Marketing System within FSEE?s After Market and Sales divisions.

AbstractAt the UN Conference on Environment and Development in 1992 the nations stated that traditional environmental policies were not sufficient to handle the multidimensional challenges posed by sustainable development. Governments needed to broaden their political decision making procedures in order to coordinate and integrate environmental, social and economic policies. Therefore a new tool was introduced in Agenda 21, National Strategies for Sustainable Development (NSDS). The aim of an NSDS would be to bring together actors from all parts of society to jointly reach a consensus on how to work towards the vision of a sustainable society. An NSDS would be seen as a strategic tool to help focus national policies for SD.

It can be difficult for young people to find their first job; a solution to this problem may bethrough temporary work at a staffing agency to gain their first experience. As temporary workers,individuals are often forced to frequently change their jobs, which require that the company'sprocesses for introduction are able to transfer the needed knowledge and the temporal employee´s capacity to quickly learn a new role. Knowledge management and knowledge transfer areimportant aspects to most organizations, but how are these aspects used when introducing temporarystaffing personnel to new work? The purpose of the study is to identify the process oftemporary staffing to identify possible suggestions for improvement based on principles ofknowledge transfer. The research question "How can the transfer of knowledge be developed forthe introduction of new staffing personnel?" is divided into sub questions;? ?How is the processto hire temporary staff performed??, ?What problems can occur in the process of introduction ofnew temporal staff?? and ?How can ICT be used to support the introduction of temporal staff??.The theoretical framework is based around theories of the context in which the knowledge transferred,what type of knowledge is to be transferred, the channels that are possible to use to transferknowledge through, employees function as channels to transfer knowledge with a special emphasison the role of the mentor, and the transferee's own motivation and the capacity to receivethe knowledge that is being transferred.To understand the process of hiring temporal staff, a survey was performed using open-ended interviewswith consultants at employment agencies, and with the support of the frameworkDELTA Meta Architecture.

Syfte ? Studien ämnar utveckla en större förståelse för små- och medelstora företags internationaliseringsprocesser och entreprenörskap över tid, samt vilka entreprenöriella element som kan ligga till grund för en global framgång och konkurrenskraft. Studien undersöker svenska företag inom cleantech-sektorerna solenergi, bioenergi, samt transport i syfte att finna insiktsfulla skillnader mellan sektorerna. Design och metod ? Studien är designad som en kvalitativ undersökning, i syfte att tillvarata rik och insiktsfull förståelse från tolv svenska cleantech-entreprenörer, med intervjudata som samlats in i ett tidigare forskningsprojekt. Den kvalitativa inriktningen karaktäriseras av en ambition att utveckla och använda olika teorier inom det aktuella forskningsområdet, där studiens empiri är styrande. Resultat ? Studiens resultat betonar att de tolv cleantech-entreprenörerna växer olika på internationella marknader och har olika behov, beroende på cleantech-sektor.

AbstractAt the UN Conference on Environment and Development in 1992 the nations stated that traditional environmental policies were not sufficient to handle the multidimensional challenges posed by sustainable development. Governments needed to broaden their political decision making procedures in order to coordinate and integrate environmental, social and economic policies. Therefore a new tool was introduced in Agenda 21, National Strategies for Sustainable Development (NSDS). The aim of an NSDS would be to bring together actors from all parts of society to jointly reach a consensus on how to work towards the vision of a sustainable society. An NSDS would be seen as a strategic tool to help focus national policies for SD.

The travelling sector is expanding worldwide, which puts all destinations under pressure to have a functioning social system and good resources to manage the problems and take advantage of the opportunities that the tourism sector can offer a community. The area around Kisumu in Kenya, like much of Africa, tourism can simultaneously ensure a stable financial future while it removes, as a result of a growing population, more and more of the scenery that many tourists want to experience. Responsible travel to natural areas that promotes conservation of the environment and improves the welfare of local people is what defines ecotourism. A concept that implies a closed cycle, where visitor?s needs are met in balance with what can be given back, without risking creating imbalances in society. Along the coast of Lake Victoria, valuable papyrus wetlands provide Kisumu vital ecosystem services such as water purification, climate adaptation while it also serves as a reservoir for biodiversity.