Syftet med uppsatsen är att göra en systematisk beskrivning, utifrån ett aktörs- och aktivitetsperspektiv, av ämnet Crisis Management. Detta för att skapa ett djup och en förståelse kring begreppet Crisis Management och dess innebörd i ett svenskt företag. Vi har för avsikt att först utföra en teoristudie för att sedan kunna jämföra denna med praktiken, för att erhålla den bas som behövs för att diskutera och besvara vår problemformulering. Resultatet av ett effektivt Crisis Management blir enligt oss, att Crisis Mangement utgör en psykologisk effekt på företag och dess aktörer. Den trygghetskänsla, vilken Crisis Management genererar, föder en säkerhet hos företag.

The value of a good reputation for organizations is increasing today as consumers and citizens become more aware of brands. If a Crisis hits an organization, there is now more to lose than before concerning reputation. Therefore the organization?s communication strategies must be developed to sustain the organization?s reputation during and after a Crisis.In the field of Crisis communication there are two distinguished theories which concern what an organization with help from Crisis communication should do to undergo a Crisis without losing its reputation. These theories are image repair theory and situational Crisis communication theory (SCCT).

Syftet med uppsatsen är att undersöka frekvensen av krisstrategier inom livsmedelsbranschen och hur pass sofistikerade dessa strategier är. Vidare vill vi se närmare på en del av de moment som Crisis management-teorierna behandlar. Förekomsten av krisstrategier är stor, men endast ett fåtal av företagens strategier uppfyller våra kriterier för att anses såsom mycket sofistikerade. Företagen anser själva att det är viktigt med Crisis management, medan de i verkligheten inte i lika hög utsträckning har de element som författarna till den Crisis management-teori, vi använt oss utav, menar ska finnas med. Företag som varit i en kris har mer sofistikerade krisstrategier än de som inte har upplevt en kris under de senaste 20 åren..

In this essay, Risk and Crisis management Conservation policy and normalization production, I discuss how societies, communities and individuals are responsible for the handling of catastrophes and crises. Risk and vulnerability analyzes are parts of modern risk and Crisis management. The purpose of these analyzes is to prepare people and organizations for any crises. For managing this it is necessary to comprehend, be able to change mindset in creating concrete tasks and inform others.The purpose of this essay is to analyze modern risk and Crisis management by studying empirical material, such as interviews, observations and literature. My aim is to combine these materials and study how they cooperate.One of the findings in this essay is that risk and vulnerability analyzes are of great complexity. These analyzes require a discussion in order to identify the development of the society's Crisis management system, as well as the continued support of the individuals that have a responsibility for preventing and preparing their organizations..

The value of a good reputation for organizations is increasing today as consumers and citizens become more aware of brands. If a Crisis hits an organization, there is now more to lose than before concerning reputation. Therefore the organization?s communication strategies must be developed to sustain the organization?s reputation during and after a Crisis.In the field of Crisis communication there are two distinguished theories which concern what an organization with help from Crisis communication should do to undergo a Crisis without losing its reputation. These theories are image repair theory and situational Crisis communication theory (SCCT).

Background: The Swedish life-insurance business has been extensively criticised lately due to broken promises to customers as well as due to scandals that some companies within the business have been involved in. The companies within the Swedish life-insurance business find themselves in a so- called Crisis of confidence, something that is created in and by media. A company that finds itself in a Crisis of confidence somehow have to manage the situation and crises of confidence can also result in different kinds of changes. Purpose: The aim of this thesis is to explore and analyse how individual life- insurance companies manage crises of confidence. As a consequence, the aim is also to investigate in what way crises of confidence are initiators to change.

Background: The Swedish life-insurance business has been extensively criticised lately due to broken promises to customers as well as due to scandals that some companies within the business have been involved in. The companies within the Swedish life-insurance business find themselves in a so- called Crisis of confidence, something that is created in and by media. A company that finds itself in a Crisis of confidence somehow have to manage the situation and crises of confidence can also result in different kinds of changes. Purpose: The aim of this thesis is to explore and analyse how individual life- insurance companies manage crises of confidence. As a consequence, the aim is also to investigate in what way crises of confidence are initiators to change.

Vår avsikt med uppsatsen är att beskriva och analysera medias larmrapporters inverkan på livsmedelsprodukternas nuvarande situation och framtid. Vi undersöker varför vissa företag lyckas bättre respektive misslyckas med sin krishantering utifrån hur de bemöter larmen.Vi har utgått från teorin Crisis Management, där vi har funnit en applicerbar modell på vårt syfte, Crisis Response System, som kompletteras med sårbarhetsmodellen A Simple model of Crisis Susceptibility. Dessa modeller behandlar den interna krishanteringen. För att externt kunna bemöta larmrapporter har vi valt att tillämpa PR-modellen Communication Strategies for Responding to a Crisis där paralleller dras till delar ur ryktes- och trovärdighetsmodellen Brand-Building Blocks..

Purpose: The purpose of this study is to examine different organizations' views on their communicative Crisis work. The study will analyze organizations' Crisis prevention efforts, its views on the Crisis of accountability in relation to stakeholders and to work for a Crisis to be elucidated. In order to delineate the study focuses the investigation on various train organizations. Then the concept of Crisis is something that circulated widely in the train sector in recent years.Theory: This examination has chosen to use the theory Situational Crisis Communication Theory. It is an empirically tested theory of a collection of different strategies.

The purpose of this qualitative case study is to explain and discover how a Swedish commune works with their external Crisis communication during a large Crisis. The case study revolved around a simulation exercise with Mjölby commune that was and organized by the company VSL Systems AB. The study addresses the difficulties that arise within the Crisis communication, and shows witch factors that are important to consider, when you are responsible for an entire community.Our result shows that the relationship with media could be utilized in a better way and both parties could benefit from cooperation. The commune could have used varied communication channels to create more effective Crisis communication which had reached a bigger group of people. The information was not adapted to the different groups to the extent it could have been..

The purpose of this study is to discover and explain the influences of media coverage of organizational crises on Crisis communication, and vice versa. The study also shows how mediated crises develop, and how media framing and news sources affect this development.Carried out as a case study of three Swedish mediated crises, the methods used are quantitative and qualitative content analysis of media content from four Swedish newspapers and four organizations' press releases from the studied crises.Mediated crises develop through their specific pattern regardless of, but not independent from, the organizations' Crisis communication. The Crisis communication is used as an elite source in media reporting from the crises, but it can not control the mediated crises. However, it influences framing, and the possibilities to influence media reporting are better in the pre-Crisis phase and the culmination..

Globalisation and diversity has increased the presence of different languages in Swedish municipalities. As the local administrative authorities with responsibility for the public Crisis management, how are these municipalities coping with Crisis communication recipients that are not speaking Swedish? Through an inductive approach, this thesis formulates a theory of Crisis communication adaptation by studying Swedish municipalities with a large part of inhabitants with foreign backgrounds. This thesis finds that municipalities that are not adapting their Crisis communication to non-Swedish speakers follows a discourse that paints a picture of these recipients as at least understanding the Swedish language. Municipalities that do adapt their Crisis communication have drawn lessons from local incidents that complements this discourse.

The aim of this essay is, due to a noted lack of earlier research together with an even more accentuated responsibility regarding the matter in question, to study the citizens? preparedness for Crisis. Starting out from a number of questions regarding the citizens? responsibility andlearning from the hurricanes Gudrun and Per, the discussion concerns the terminology ofCrisis together with the question of responsibility and learning from experience.In conclusion, the source material consisting of nine interviews shows that preparedness for Crisis for the affected citizen above all is related to the personal measures to create a working situation in a state of Crisis. Hence, to a great extent, the citizens show consciousnessof their own responsibility.

The purpose of this study is to examine how an organization communicates during a Crisis and how a Crisis can affect an organization's reputation/credibility in late modernity. The focus is on how the Swedish Red Cross handled crises from summer 2009 until spring 2010, and how the organization's reputation/credibility was affected by the fact that society has changed. The methodology used is a quantitative and qualitative text analysis. The results show that crises affect organizations, how much depends on how open they appear to be and how much credibility they have with them when the Crisis begins. Getting to know the late modern society, to understand how it works, can bring benefits to an organization during a Crisis.

In the world of today, crises and Crisis situations are inevitable parts of an organization?s everyday life and it is important for the organization to be prepared for these crises. The organization and its employees have to be in a constant state of alert and they should also have an organized plan for what they will do when (not if) the Crisis occurs. The charter tour industry has during a long period of time been active in the global market. They serve thousands of travellers every day and it is the responsibility of the companies within the industry to make sure that their customers are safe and that crises can be prevented, or at least be handled.