Vårt syfte är att beskriva och analysera controllerfunktionen på divisionsnivå eller motsvarande och vi fokuserar vår undersökning på controllerns plats i organisationen, roll samt arbetsuppgifter. Vi har gjort en metodkombination av både kvantitativ och kvalitativ karaktär beträffande telefonintervjuundersökningen och djupintervjuerna. Vår metod är deskriptiv och vår analysmetod är analytisk induktion. Den teoretiska utgångspunkten är en av oss genomförd genomgång av litteratur och tidigare forskning angående controllers. Vårt empiriska material är insamlat, dels med hjälp av 27 telefonintervjuer, dels med hjälp av tre djupintervjuer.

Termen controller började användas i Sverige runt år 1970 och är idag en vanligt förekommande syn i platsannonser. Enligt tidigare forskning på området har controllerrollen utvecklats från att ansvara för planering, uppföljning och analysering, till att handla om att hjälpa företaget att nå sina strategiska mål genom avsiktlig påverkan och styrning. Vi har dock fått indikationer på att den traditionella controllerrollen fortfarande utgör en stor del av arbetsmarknaden och vi valde således att undersöka saken närmare. Syftet med denna studie är att ta reda på om en controller idag har samma arbetsuppgifter i verkligheten som i litteraturen samt att bidra med kunskap om företagens avsikter med anställningen av en controller. Med ett hermeneutiskt synsätt har vi valt en kvalitativ forskningsmetod.

Bakgrund och problem: Controllerrollen är inte väldefinierad i litteraturen. Controllers har mångaolika arbetsuppgifter, beroende av vilket företag denna arbetar i. Förväntningar från andra personerpåverkar controllerns roll, eftersom förväntningar inte är de samma är controllerrollen splittrad.Controllertiteln har funnits Sverige sedan början av 1970-talet, detta till följd av att företag underdenna tidsepok blev allt mer decentraliserade. Den traditionella rollen för controllers beskrivs ilitteraturen som en Number-cruncher och Bean-counter. Med detta menas att dåtidens controllerarbetade mest med redovisningsuppgifter och transaktioner.

Our aim with this thesis was to closer study business intelligence to be able to present an overview of both the concept and the phenomenon. We have also developed a framework that show how business intelligence can be used effectively. We think that our framework can be of help to under-stand the areas which constitutes the core of business intelligence. We think that the framework we have developed is a good basis for the im-plementation of business intelligence in an organisation and that it also can be of help in the daily business intelligence work..

The role of the quality manager has evolved from being a quality controller to work with a more global business. Within many organizations in Sweden, however, the traditional role of the quality manager's remains and the tasks categorized as quality control still takes up most of the quality manager's time. The survey conducted as part of this master thesis shows that the quality manager in most businesses has multiple roles in addition to the role of quality manager, which can create a role conflict. One consequence of this is that each improvement is not given priority due to time constraints. Although the importance of a clear and committed leadership is the key for succeeding as the quality manager.

This paper was part of the ongoing cooperation between the Swedish Civil Aviation Authority and the Department of Psychology at Lund University. The purpose of this study was to develop a self-report measure regarding human factors, for the air traffic controllers to fill out before they start their working shift. This in order to aid the team leaders in their judgment regarding the air traffic controller's ability to perform at the right safety level. The self-report measure would also serve as an aid for the air traffic controllers who have a responsibility regarding their own performance. If successful this self-report measure would make it easier for the air traffic controllers to be alert regarding certain factors that can have a large impact on their performance.

Due to increasing regulations regarding new diesel vehicles particulate matteremissions the new Scania truck, Scania Euro 6, has been equipped with a particulatefilter. This component effectively stores the particles in the exhaust gas but must becleaned in order to prevent itself from clogging. The filter is cleaned through aprocess named regeneration which is a thermodynamic process in which thetemperature of the filter is raised through fuel supplied to the exhaust gas.The purpose of this thesis is to contribute to the development of improved controlstrategies of the temperature during the regeneration process through thedevelopment of model-based controllers. These controllers are designed in order tohave good performance in stationary as well as automatic regeneration.In order to develop these model-based controllers a model of the system isconstructed. The model is described as a linear thermodynamic grey-box model withflow varying parameters, showing good results in validation.The model provides a simulation environment during the controller design, which isfocused around the development of linear regulators with the exhaust gas mass flowas a scheduling variable whose size determines controllers? mode of operation.

When a helicopter is flying, the dynamics vary depending on, for example, speed and position. Hence, a time-invariant linear model cannot describe its properties under all flight conditions. It is therefore desirable to update the linear helicopter model continuously during the flight. In this thesis, two different recursive estimation methods are presented, LMS (Least Mean Square) and adaptation with a Kalman filter. The main purpose of the system estimation is to get a model which can be used for feedback control.

A wastewater treatment plant has the task to refine the wastewater from substances that should not be released into the environment. The decomposition process can, in a simple way, be described as follows: micro-organisms breathe oxygen and eat unwanted substances. The environment in which the micro-organism lives is known as sludge and the correct amount of oxygen available in the sludge is important for the decomposition to be effective. The oxygenation of the sludge alone stands for about 30% of the plant?s energy consumption.

Uppsatsen syftar till att undersöka hur controllerns roll ser ut i ett stort tjänsteföretag samt hur denna samverkar med chefer på den operativa nivån. Vidare studeras även vilket inflytande controllern har på den operativa nivåns arbete.  Studien bygger på intervjuer med controllern och ekonomidirektören på PayEx Solutions, ett företag som utvecklar elektroniska betalningslösningar. Därutöver har en enkätundersökning besvarats av chefer på den operativa nivån inom företaget.Controllerns uppgifter är inte väldefinierad i litteraturen och den har idag många olika arbetsuppgifter beroende på vilket företag som den är verksam i. De olika förväntningarna personer inom en organisation har på controllern påverkar också controllerns roll.

Due to increasing regulations regarding new diesel vehicles particulate matteremissions the new Scania truck, Scania Euro 6, has been equipped with a particulatefilter. This component effectively stores the particles in the exhaust gas but must becleaned in order to prevent itself from clogging. The filter is cleaned through aprocess named regeneration which is a thermodynamic process in which thetemperature of the filter is raised through fuel supplied to the exhaust gas.The purpose of this thesis is to contribute to the development of improved controlstrategies of the temperature during the regeneration process through thedevelopment of model-based controllers. These controllers are designed in order tohave good performance in stationary as well as automatic regeneration.In order to develop these model-based controllers a model of the system isconstructed. The model is described as a linear thermodynamic grey-box model withflow varying parameters, showing good results in validation.The model provides a simulation environment during the controller design, which isfocused around the development of linear regulators with the exhaust gas mass flowas a scheduling variable whose size determines controllers? mode of operation.

The report analyses if some common problems can be avoided by using modern technology. As a reference system ?Fartygsrapporteringssystemet? is used. It is an n-tier web application built with modern technology at time, 2003-2004. The aim is to examine whether ASP.Net MVC, Windows Communication Foundation, Workflow Foundation and SQL Server 2005 Service Broker can be used to create an n-tier web application which also communicate with other systems and facilitate automated testing.

A problem in the field of district heating is the oil burners needed to provide power when a peak load occurs. One possible way of reducing the needed amount of oil is to reduce the power demand for space heating in the district-heating substations when the need for district heating water exceeds a certain limit. This can be done by use of a locally working controller function.In this Thesis the options concerning load priority are evaluated. To evaluate the potential for using controller functions concerning peak load priority an experiment was brought out in a chosen district-heating substation. The impact on the indoor thermal comfort during a heat reduction was also taken into account.

This bachelor thesis describes the process of developing a two wheeled robot with activebalancing. The robot is designed to go straight ahead until it reaches a finish line. Then it shallstop to stand still balancing. The workload in the group has been divided according to theprevious individual projects, which are attached. The design of the robot is inspired by theconcept of the Segway.

SammanfattningTitel: Controllers anva?ndning av affa?rssystem vid utfo?rande av deras arbetsuppgifterA?mne/Kurs: Verksamhetsstyrning, Kandidatuppsats, 15 hpFo?rfattare: Martina Svensson och Elin Wiberg Handledare: Titti Eliasson Nyckelord: Controller, affa?rssystem, integration mellan controller och affa?rssystem, stora fo?retag. Syfte: Syftet a?r att underso?ka hur controllers anva?nder affa?rssystem vid utfo?rande av deras arbetsuppgifter. Genom att underso?ka interaktionen mellan controllers och affa?rssystem i verksamheten vill vi ta reda pa? hur affa?rssystem anva?nds. Syftet med uppsatsen har varit att skaffa o?kad kunskap inom omra?det som bero?r interaktionen mellan controllers och affa?rssystem, samt att ge la?saren djupare fo?rsta?else inom omra?det. Teoretisk referensram: Uppsatsens huvudomra?de a?r interaktionen mellan controllers och affa?rssystem, fo?r att kunna beskriva interaktionen har vi valt att fo?rst beskriva affa?rssystem och controllers var fo?r sig.