Organisationer är beroende av ledare och medarbetare. I yrken som berör andra människor har kommunikation och bemötande stor betydelse och kräver vissa egenskaper hos personalen. Där möten med andra sker uppstår ibland konflikter. Studien omfattar både en kvalitativ och en kvantitativ del. Syftet med studien var att studera ledare och medarbetares upplevelse och hantering samt konsekvenser som kan uppstå i samband med konflikter.  En intervjustudie med tre ledare och en enkätstudie med 59 medarbetare genomfördes i tre organisationer som har sin verksamhet inom LSS.

Strömstad is a small city located on the Swedish west coast. Urbanization and development is acurrent issue for the municipally, as for many other in the current situation. The municipal housingcompany Strömstadsbyggen is one of the parties involved in the extensive development that mustbe implemented to meet the changes and developments which the issue holds.One area that is of interest in the discussion is Rådhusberget - this due to the existing infrastructureand unique qualities that the area holds. In order to achieve the best solutions possible for the area,Strömstadsbyggen wishes to listen to what the existing tenants at Rådhusberget thinks and feelsregarding the area and its future potential.This thesis has therefore been carried out in collaboration with Strömstadsbyggen and has beenaimed at identifying the current tenants' thoughts and opinions in the existing area of developmentand infill potential. The aim of this work was also to investigate how the tenants value their homeand local environment in its current state, and what their wishes are for the possible futuredevelopment of Rådhusberget.To achieve analyzable results concerning how the tenants perceive these aspects, an extensivesurvey have been carried out which were sent out to all tenants in the area.

In January 2004 two members of the Pentecostal community Knutby Filadelfia in Uppsalamunicipality, Sweden, were shot by their fellow member Sara Svensson. With a qualitative hermeneutic case study as the principal method this essay takes on the task of not only investigating if and how Stockholm Syndrome can be used as a model for interpreting and understanding the violent incident in Knutby Filadelfia, but also to see if the unique characteristic of the Knutby incident can tell us something about Stockholm Syndrome as a model for understanding violence in religious movements. The material shows Stockholm Syndrome as having been present in Knutby because of among other things, a mileu, leadership and theology that supported the normalization of abuse and the enabling and maintaining of self punishment in the community. While Stockholm Syndrome still is a controversial theory this study shows that it can be used as a powerful tool in the understanding of violence in religious contexts..

The purpose of this study was to examine and illustrate whether employed social workers, working with supplementary benefits at a social service office, felt stressed. If so was the case, we wanted to investigate if this stress that they felt had any effect on their clients. This study was based on eight qualitative interviews, of which four was with social workers and four was with clients. For a better understanding of our results we used Karasek & Theorells demand-control-support model.The study reveals that the social workers do feel stressed, but they only do so in periods. They declare that they would like to have more time for their work assignments, the meetings with the clients in particulate.

The background for this thesis is that at the beginnings of 1980´s the National Board of Forest started an experiment of lime dressing to reduce acidification in forest soil and in ground water. The purposes of this report are to explain organization?s, government?s and private landowners viewpoint on lime dressing and vitalization fertilization, some socio-economic aspects are presented. The general conclusions are that the majority of the interested party?s are positive to vitalization fertilization but the forests owner?s in generally need much more information about this topic..

Strömstad is a small city located on the Swedish west coast. Urbanization and development is acurrent issue for the municipally, as for many other in the current situation. The municipal housingcompany Strömstadsbyggen is one of the parties involved in the extensive development that mustbe implemented to meet the changes and developments which the issue holds.One area that is of interest in the discussion is Rådhusberget - this due to the existing infrastructureand unique qualities that the area holds. In order to achieve the best solutions possible for the area,Strömstadsbyggen wishes to listen to what the existing tenants at Rådhusberget thinks and feelsregarding the area and its future potential.This thesis has therefore been carried out in collaboration with Strömstadsbyggen and has beenaimed at identifying the current tenants' thoughts and opinions in the existing area of developmentand infill potential. The aim of this work was also to investigate how the tenants value their homeand local environment in its current state, and what their wishes are for the possible futuredevelopment of Rådhusberget.To achieve analyzable results concerning how the tenants perceive these aspects, an extensivesurvey have been carried out which were sent out to all tenants in the area.

The downsizing of the Swedish armed forces during the late 20th century and early 21 th century has caused several thousand people to choose a different career. This undergraduate thesis investigates the self-observed employability and work-place competence of a number of Swedish armed forces officers who has made the transition to a civil career. The thesis seeks to answer questions about how the transition is comprehended, how military merits and competences are valued in civil work places and which differences in ability to use their competences the respondents experience. The study is made using qualitative interviews, which are analysed using a miexed method inspired by phenomenological method. The findings include that the essence of the respondents emplooyability is a shared work indentity as miltary officers and a common experienced problem in translating their merits.

Syftet med denna uppsats är att genom granskning av ledarskapsutbildningen vid YOP 06/09, samt händelser och upplevelser kopplat till utlandsstyrkan, undersöka huruvida utbildningsmetodiken inom ramen för ledarskapsutbildningen vid YOP 06/09 kan anses som relevant.Frågeställningarna i detta arbete är:-          Tillämpas upplevelsebaserat lärande inom utlandsstyrkan?-          Tillämpas upplevelsebaserat lärande inom ledarskapsutbildningen vid YOP 06/09?Tillvägagångssättet för att nå ett svar på dessa frågor är en deskriptiv avhandling beträffande UBL, utbildningsmetoder vid YOP06/09. Dessutom granskas både delar ur ledarskapsutbildningen vid YOP 06/09 samt  upplevelser och erfarenheter från utlandsstyrkan utifrån ett UBL perspektiv. Resultatet som framkommer av diskussionen visar att UBL tillämpas i utlandsstyrkan inom ramen för detta arbetes avgränsningar. Tillämpningen av UBL inom ledarskapsutbildningen vid YOP 06/09 är dock att se som begränsad. Det framkommer däremot alternativa sätt att tolka tillämpningen vilket leder till att utbildningsmetoderna i högre omfattning kan ses som relevanta i ett större tidsperspektiv..

Our purpose with this thesis was to study how tourism providers deliver quality to their customers. We chose to carry out two case studies where we interviewed an owner of a camp site, and a municipal manager employed at another camp site. The questions were based on customer needs, service quality and dissatisfaction. The study gave us some useful aspects. The respondents told us that it was very important to the tourist providers to listen to the customer´s specific needs and to give them personal attention.

This paper is concerned with surveying the possibilities of implementing a futures market based on the valuation of non-commercial real estate in Sweden. We base our survey on a theoretical speculation of how such a market would operate and what instrument would best suit the marketplace. After reaching our solution we survey key experts to receive their feedback on our suggested solution. Their feedback includes, who are potential operators on this market and their motives, possible effects of such a market on the real estate market and other aspects of society..

This is a graduation project in Innovation Management, which seeks to enlighten new theories within the major subject ? the multi?faceted innovation process.The reader is hereby invited to an insight in the more complex perspectives of these types of theories than what has previously been explained in simplified ways.We have conducted research on a company within the cleantech market; Cellkraft AB. The company develops and produces fuel cells amongst other products, which have emerged during their research and development in the fuel cell technology. Cellkraft works in a high?tech frontline market where innovation is key.

Syftet med uppsatsen är att bedöma om officerare i logistikrollen har liknade uppfattningsom officerare i chefsrollen, avseende vilka interoperabilitetskrav som anses viktiga för attnå ökad effekt i logistikfunktionen i ett internationellt perspektiv. Detta har gjorts med stödav teorin om interoperabilitet samt analyserats med hjälp av en komparativ metod.Avseende den övergripande slutsatsen så talar resultatet för att stora skillnader mellangrupperna har sammantaget inte kunna styrkas. Det finns emellertid skillnader frånundersökningen som indikerar att det råder olika uppfattningar om synen på enstakainteroperabilitetskrav. Det rör sig framförallt om synen på, framgångsfaktorn ledarskap medbetydelsen intellektuell förändring och ?ökat joint tänkande?, principerna flexibilitet- ochenkelhet samt samarbete och koordinering, basfunktionen uthållighet med de ingåendelogistikfunktionerna drivmedel, reparation och materielunderhåll samt reservdelar.Skillnaderna gällde i både fredsbevarande- och fredsframtvingande operationer..

Organisationer har behov av framgångsrika ledare och transformellt ledarskap har visat sig vara den mest effektiva ledarskapsstilen. Det är vanligt att skattningar av ledarskap görs både av chefer själva och av deras medarbetare, så kallad 360 graders undersökning. Syftet med studien var att undersöka chefen och bedömarnas skattning av transformellt ledarskap samt hur detta relaterar till bedömarnas skattade effektivitet. Undersökningsdeltagarna kommer från ett företag inom pappersindustrin. Det var 89 chefer som skattade sitt ledarskap och 691 medarbetare, kollegor och chefer som i sin tur skattade chefers ledarskap genom en webbenkät bestående av multifactor leadership questionnaire, som mäter transformellt ledarskap, samt frågor om självskattad effektivitet.

I am a practising classical soprano. After more than 20 years of professional singing, I re-trained my voice according to principles of the old Italian school of singing. In this essay, I examine the origins and priciples of bel canto, with special focus on appoggio and chiaroscuro, two key ingredients in the bel cantao tradition. I explore the relationship between science and the craft of singing, and what modern voice science has to say about the efficiency and health aspects of this technique, I also describe the profound effect it has had on me as an artist..

In this essay I analyze the performative aspects relating to Marina Abramovi?'s The Artist Is Present, which took place in spring 2010 at MoMA in New York, from the context of the artist and work, institution and documentation. In this performance work, for the duration of the exhibition, Abramovi? sits completely still opposite another chair where anyone from the audience may sit. The art arises through this participation.