Syftet med denna uppsats är att översätta och lokalisera samt utvärdera en chatt från svenska till engelska. Chatten utgör en social konversationsmodul, med en virtuell agent i ett matematiklärspel. Chatten är implementerad med AIML, som representerar indata- och utdatayttranden med mönster, bestående av ord, fraser eller meningar. Översättningen innebar att översätta dessa mönster i en ordlista. Denna användes sedan för att generera en ny AIML-representation på målspråket, det vill säga engelska.

During installation and operation of a geothermal heat pump system leakage of an antifreezing agent can appear in a borehole and leak out in surrounding groundwater. To guarantee high quality drinking water for generations to come Sweden has dedicated some areas as water protection areas. The local authority gives permits for the installation of heat pump systems within water protection areas. Before giving a permit the local authority makes an evaluation of the risks involved in installation and operation of the system within the area. By keeping a certain distance between the protected object in the area and the heat pump system the risk of polluting the protected object with an anti-freezing agent can be reduced.This thesis makes a comparison between three different methods of calculating an appropriate distance between the protected object and the heat pump system.

Sedan början av 1990-talet har både antalet VD-byten och andelen institutionellt ägande konstant ökat. Tidigare studier visar på att ägarstrukturen i bolag påverkar frekvensen varmed VD:ar byts ut. Däremot har det inte genomförts någon svensk studie avseende sambandet mellan VD-byten och institutionella ägare. Syftet med denna uppsats är att undersöka huruvida institutionella ägare i svenska börsnoterade bolag under tidsperioden 2001 till 2009 påverkar VD-byten. För att besvara syftet har en kvantitativ metod valts.

SUMMARYLevel: This is a final thesis for a bachelor degree in Business Administration. The thesis is oriented in the field of marketing and written at the University of Gävle.Author: Niklas EnlundDate: January 2014Tutor: Lars -Johan Åge, Jonas Molin & Jens Eklinder - FrickTitle: Intermediaries pursuit to achieve customer satisfaction - A study in how the agent works with factors to achieve customer satisfaction against two opposite parties.Purpose: The purpose of this thesis is to analyze the intermediary perspective how different factors affect the intermediaries working method to achieve customer satisfaction against two opposite parties.Research question: How do real estate agents work with the four factors; informant, routines, intentions and competences? That is how real estate agents can work; like a good informant, after good practice, bringing together the parties intentions and with their skills. How does the real estate agent work with the factors related to the theories connected to the four factors? Are any of the factors more commonly used by real estate agents?Method: The thesis is based on a scientific theory in the field of marketing and focused on the topic how the agent is committed to achieve customer satisfaction against two opposite parties.

Aim: The aim of this thesis is to through a survey, gain information about the tenant owners knowledge concerning their own and the real estate agents rights and obligations, this to elucidate one of the factors we think play a big part in the general publics dissatisfaction about the real estate agents and the negative picture painted of them in media today. By throwing light on the assumed lack of knowledge in this area we hope to contribute to improve the information communicated to the customers so that they can feel safer when consulting a real estate agent in this matter.Our main question in this thesis is: How much knowledge does tenant owners and tenant owners to be have concerning the division of responsibilities when it comes to selling and buying a tenant owned flat and what problems can the presumed lack of knowledge in this area lead to?Method: We have used a combination of qualitative and quantitative methods. Data has been collected through a survey which we have put together and analyzed both based on the results we got from the survey but also based on the reactions we received from the participants. The results are presented both in text and in diagrams.Result & Conclusions: The results we got from the survey indicate that the knowledge among our participants is much worse than what would be desired.

Purpose: The purpose of this paper is to research and analyze how the establishment in new markets of small and medium Swedish fashion companies can be made more efficient from a network perspective. Methodology: The researchers have decided to take a phenomenological standpoint and undertake an exploratory study in order to gain understanding of the phenomenon of market entry and the use of networks. The researchers have chosen to undertake a qualitative study and to adopt an abductive approach. Two ?case companies? have been chosen which are Filippa K and House of Dagmar.

The purpose of this thesis is to examine and analyze the characteristics of the management control system private equity firms use to manage their portfolio companies. The thesis takes a share holder value perspective, and it is assumed that the goal of the management control system is to increase the shareholder value in the portfolio company. In a qualitative study two private equity firms and two portfolio companies, one for each private equity firm, were studied in detail. In total, nine in debt interviews were completed. The results from this study suggest that the characteristics of the control system are dependent on the surrounding context; the focus on shareholder value and the specific characteristics of the private equity industry shape the characteristics of the management control system.

Denna undersökning är en kritisk textanalys av fem nyhetsartiklar skrivna av Nathan Shachar, Dagens Nyheters utrikeskorrespondent i Mellanöstern. Analysen är en undersökning av hur ansvar, här undersökt i termer av ergativitet, fördelas mellan parterna Hamas och Israel. Syftet med analysen är att ta reda på om en part tillskrivs mer ansvar än den andra för den pågående konflikten i området. Resultatet visar att Hamas i texterna är en drivande och påverkande deltagare, dubbelt så ofta som Israel. Hamas är också utsatt för påverkan dubbelt så många gånger som Israel.

Denna undersökning är en kritisk textanalys av fem nyhetsartiklar skrivna av Nathan Shachar, Dagens Nyheters utrikeskorrespondent i Mellanöstern. Analysen är en undersökning av hur ansvar, här undersökt i termer av ergativitet, fördelas mellan parterna Hamas och Israel. Syftet med analysen är att ta reda på om en part tillskrivs mer ansvar än den andra för den pågående konflikten i området. Resultatet visar att Hamas i texterna är en drivande och påverkande deltagare, dubbelt så ofta som Israel. Hamas är också utsatt för påverkan dubbelt så många gånger som Israel.

The artic fox is under threat of extermination in Europe. The population decreased strongly at the beginning of the twentieth century because of intensive hunting. The artic fox was placed under protection by law 1928 in Sweden but despite this the population has had difficultly to recover. This can depend on several reasons, but the main threats are shortage of food and competition from the red fox. Along with Norway and Finland, Sweden has carried out a project called SEFALO (Saving the Endangered Fennoscandian Alopex lagopus), whose objectives were to prevent continued decreased populationnumbers and through, for example supplementary feeding, help the population to recover.

Syftet med vårt examensarbete är att studera vilka faktorer som motiverar fastighetsmäklaren i sitt arbete. Vi vill också undersöka om det finns skillnader mellan städerna Stockholm, Gävle och Tierp vad det gäller motivationsfaktorer och stressnivå..

This study has been executed at the Public Employment Office, an institution that has beensubject for much debate during the last couple of years. The government has instructed theLabour Market Board to change the Public Employment Office toward a more effectiveorganization. This study examines one of the Public Employment Offices that are included in apilot project that aims to improve and develop work methods with the objective to become amore service minded organization. From this starting point we have investigated which effect thisorganizational change has had on the employee within this organization and within the pilotproject. In addition we investigate whether attitudes of the unemployed has an effect on thestaff´s work situation.

Title: "The proper real estate agent"- a paper on expectations for new real estate agent's first impression. Level: Bachelor of Science in Business Administration Author: Jennifer Alm Supervisor: Jonas Kågström Date: 2011? June Aim: The purpose of this paper is to analyze how hiring managers in the real estate broker understand the jobseeker during interviews. This analysis is based on the recruiters description of the first impression and the non-verbal communication in comparison with relevant theory. Method: I began my research by studying scientific articles to obtain great knowledge of the subject and write my theory chapter.

Title: "The proper real estate agent"- a paper on expectations for new real estate agent's first impression. Level: Bachelor of Science in Business Administration Author: Jennifer Alm Supervisor: Jonas Kågström Date: 2011? June Aim: The purpose of this paper is to analyze how hiring managers in the real estate broker understand the jobseeker during interviews. This analysis is based on the recruiters description of the first impression and the non-verbal communication in comparison with relevant theory. Method: I began my research by studying scientific articles to obtain great knowledge of the subject and write my theory chapter.

Syftet är att med hjälp av fallet Stockholms stads hemtjänst analysera hur ledningen på utförarnivå implementerar ett påtvingat arbetssystem.Studien är kvalitativ där avsikten med studien är att beskriva och analysera respondenternas tankar och upplevelser kring implementeringen av arbetssystemet. Som forskningsstrategi har en fallstudiemetod använts. Den huvudsakliga datakällan är åtta intervjuer med chefer på olika utförarenheter i Stockholms stad.Uppsatsens teoretiska ansats utgörs av Principal-agent teorin, teorier om förändringsmotstånd och förändringsledning samt teorier om implementering av ny teknologi.Studien tar sin grund i att Stockholms stad infört ett nytt rapporteringssystem i hemtjänsten år 2014, något som har mött mycket motstånd av vårdbiträden. Detta har lagt press på ledningen på utförarnivå som lett implementeringsarbetet i utförarenheterna. Genom åtta stycken intervjuer med chefer från olika utförarenheter har ledningens roll och ansvar av implementeringsarbetet uppskattats samt ledningens hantering av motstånd diskuterats.Studien har resulterat i en utvärdering av ledningsarbetet som till största delen påverkat utfallet av införandet av ParaGå i hemtjänsten.