Informationssystem för service av truckar och städmaskiner
… Software Engineering Methods and Systems Analysis and Design with a Concept of Quality.
Uppsatser om service quality
460 uppsatser · sida 23 av 31
Neuropsykiatriska funktionshinder och missbruk
de professionellas syn på riskfaktorer och skyddsfaktorer ur ett utvecklingsekologiskt perspektiv
… professionals work within different sectors such as school, healthcare, social services and one of the interviewed is a member of an organization that specialises in neuropsychiatric disorders. When analysing our result of the interviews we used Bronnfenbrenner´s theory on the …
Miljöhänsyn vid offentlig upphandling :
… public procurement it is possible to speed up the environmental adjustment of services and products. Environmental awareness has become more and more self evident in the environmental work. For a purchasing manager it can be difficult to carry out an environmental procurement …
Minimizing acts of violence through telephone-linked care
an <br /> automated telephone system for outpatients in forensic<br /> psychiatric care
… to managing information. These achievements have made it possible to offer new services in healthcare, especially in telemedicine. New technology has become a complement to traditional care, thus partly compensating for insufficient time and resources. Telephone Linked Care …
Konkurrensrätt
Innebörden av artikel 82 EGF
… that would prevent or create difficulties for the free mobility of goods and services between Member states. It is prohibited for companies to abuse their dominant position according to Article 82, if it affects trade. The essence of Article 82 is control of market power. The …
Balansen mellan kundernas krav och företagets förmåga att leverera rätt produkter vid rätt tidpunkt.
En fallstudie av Clas Ohlsons efterfrågestyrning.
… prices, specially seasonal products which have good prices, and the customer service. Clas Ohlson is expanding in Sweden and vill expand outside the Skandinavien in the comming years as well. The company’s business processes work good. The question is whether Clas Ohlson is …
Ett vårdinformationssystem i vårdens frontlinje
En fallstudie om Cambio Cosmic på en vårdcentral i Landstinget Kronoberg
… to a more efficient work pattern. The patients could receive improved service and information. In general, the staff thought that they had access to the right information for the care of the patient, but improvements were needed for access to information at the right point of …
Att vara närstående till en person som har schizofreni - en litteraturstudie
… life because of the strains they are exposed to. They need support from health services so they can manage to be a part of the ill person’s life. Aim: Describing experiences of being next of kin to a person with schizophrenia and there by increase the nurse’s understanding to …
The Value of Digital Information DIV-index, A Corporate Asset
… in the past decades changed fromtraditional manufacturing organizations into serviceorganizations. For these service organizationsinformation and competence have become animportant resource. The traditional view oninformation is that an employee use and search forinformation to …
Bibliotekets roll i studenternas studier
Användarundersökning vid Linköpings universitetsbibliotek hösten 2005
… addresses the student’s expectations and satisfaction regarding the library services. The questions we seek to answer are: What are the students? conceptions of Linköping University Library as a part of their learning process? What expectations do the students have regarding …
??trevlig först och sedan kan man prata om det sakliga...? En studie om bemötande på folkbibliotek.
… on social interaction, as well as on Christian Grönroos? theory on quality of service and marketing. We use the following questions: How do library staff view the personal encounter? How do library visitors view the personal encounter? How does the library staff’s treatment …
Individanpassning vid val av HVB-hem. "Hemma är inte alltid där du bor, utan där du är förstådd".
The purpose of this essay has been to study if the social services adjust the choice of institution to every juvenile's need of care. If the choice of institution isn't adjusted to the juveniles the institutional placement can become a way to store them rather then treat them …
PARS PRO TOTO? Tillgång till Internet som en del av tillgängligheten på sex folkbibliotek
… in Internet usage, none of the libraries in our study offered their users this service.
Mötesplatser i små tätorter
funktion och gestaltning
… in this thesis is that high-quality living facilities as good housing and service are what could make people move to the small towns. The theoretical background to this thesis is a literature study about what creates good public spaces. A public space is distinguished by …
Att mäta tjänstekvalité inom B2B
Syftet med denna uppsats är att analysera hur tjänstekvalité inom B2B kan utvärderas samt att analysera om ViewsCapture, en frågeteknik med öppna frågor där respondenten själv kategoriserar sina egna kommentarer, kan tillföra något till befintliga metoder. Vidare avses att …