Uppsatser om service quality

460 uppsatser · sida 24 av 31

Uppfattningar om den omvända skattskyldigheten och dess konsekvenser

Kandidatuppsats · Karlstads universitet

… reasonably paid skilled or semi-skilled industrial work to much lower paid service and out-of-reach white-collar work. Young people are the ones who suffer the most from the new conditions in the labour market and the traditional transitions from school to work have started to …

Unga (arbets)sökande

En kvalitativ studie av arbetssökande ungdomar. Hur bakgrund och identitet påverkar ungas möjligheter och livsvillkor.

Kandidatuppsats · Örebro universitet

… reasonably paid skilled or semi-skilled industrial work to much lower paid service and out-of-reach white-collar work. Young people are the ones who suffer the most from the new conditions in the labour market and the traditional transitions from school to work have started to …

Hur upplever vårdtagare servicekvaliteten?

En studie om hälsocentralers styrform och dess inverkan på vårdtagares upplevda servicekvalitet

Kandidatuppsats · Umeå universitet

Kraven på att landstingen ska erbjuda hög servicekvalitet inom vården ökar ständigt och det finns för närvarande områden, som bemötande och tillgänglighet, att förbättra. Samtidigt är en ny trend inom denna bransch att tilldela enheter inom den större organisationen mer …

Internmarknadsorientering

Förutsättningar för effektiv intern marknadsföring

Kandidatuppsats · Uppsala universitet

… has been proposed as a means of gaining competetive edge in a market where service quality is an important precursor to performance. Still, the practical application of internal marketing remains relatively limited, which is hypothesized to be partly attributable to a widespread …

Att lägga till ett märke

en studie kring varumärkets betydelse för samarbetande tjänsteföretag inom hotellsektorn

Kandidatuppsats · Högskolan i Kalmar

… differentiate these purposes of the collaborations in regard to connections to quality- and environmental oriented symbols.

Callcenter outsourcing

Krav och kvalitetssäkring

Kandidatuppsats · Växjö universitet

… leverantören av tjänsten. Kvalitetsaspekten är av stor vikt, därför att dålig service direkt reflekteras på det företag som outsourcar tjänsten, trots att det inte själva utför den. Bristande kvalitet kostar stora summor för verksamheter, närmare bestämt 10 ? 30 procent av dess …

Mellanchefens förmåga att göra rätt saker effektivt

En attitydundersökning av de lokala cheferna på Niscayah AB

Magisteruppsats · Uppsala universitet

… with ICA, they think that ICA maintains a high quality on their products and services and that 50% more often choose to do their grocery shopping at ICA. The conclusion of the study is that ICA has a strong brand equity resulting in brand trust from consumers, which is founded …

Hållbarhetsarbete - kostnad eller värde?

En empirisk undersökning av svenska börsföretags lönsamhet och värdering relaterat till hållbarhetsprestanda

Magisteruppsats · Uppsala universitet

… with ICA, they think that ICA maintains a high quality on their products and services and that 50% more often choose to do their grocery shopping at ICA. The conclusion of the study is that ICA has a strong brand equity resulting in brand trust from consumers, which is founded …

ICA:s köttfärsskandal - ett år senare

En studie om konsumenters tillit till ett starkt varumärke efter en produktkris

Kandidatuppsats · Uppsala universitet

… with ICA, they think that ICA maintains a high quality on their products and services and that 50% more often choose to do their grocery shopping at ICA. The conclusion of the study is that ICA has a strong brand equity resulting in brand trust from consumers, which is founded …

Interaktiv patientportal

Generisk webblösning med tillämpning inom överviktsenheten

Magisteruppsats · Uppsala universitet

… attending physician and thereby increasing the quality of their healthcare and service. The construction of a prototype of the system required is also included in the report as a description of construction and functionality of the prototype along with results and estimated …

Analys av QoS i mellanvaran Meteor

Masteruppsats · KTH

… of the DySCAS middleware, should handle QoS and to design a Quality of Service Manager (QoSM) for the Meteor MW that fulfilled hard real-time requirements. The thesis also had the objective of analysing and identifying the requirements on such a QoSM from a QoS perspective …

En virtuell bokcirkel blir mer en del utav vardagen??

En kvalitativ studie av virtuella bokcirklar

D-uppsats · Högskolan i Borås · 2008

… For libraries, virtual reading groups can be a useful complement to other services that they offer, since it is a free resource that makes it possible for librarians to meet their patrons and to reach out to new groups through an access on the Internet.

Vad kostar det?

Fallstudie av en banks kostnadsallokeringssystem

D-uppsats · Handelshögskolan i Stockholm

… which mainly draws on ABC theory but is also adapted to the specific needs of service companies and of the Bank. This proposal is intended as a solution in this particular case and not to be generalized in other contexts. We hope however to add to the understanding of why more …