Uppsatser om service quality
460 uppsatser · sida 24 av 31
Kandidatuppsats · Karlstads universitet
… reasonably paid skilled or semi-skilled industrial work to much lower paid service and out-of-reach white-collar work. Young people are the ones who suffer the most from the new conditions in the labour market and the traditional transitions from school to work have started to …
En kvalitativ studie av arbetssökande ungdomar. Hur bakgrund och identitet påverkar ungas möjligheter och livsvillkor.
Kandidatuppsats · Örebro universitet
… reasonably paid skilled or semi-skilled industrial work to much lower paid service and out-of-reach white-collar work. Young people are the ones who suffer the most from the new conditions in the labour market and the traditional transitions from school to work have started to …
En studie om hälsocentralers styrform och dess inverkan på vårdtagares upplevda servicekvalitet
Kandidatuppsats · Umeå universitet
Kraven på att landstingen ska erbjuda hög servicekvalitet inom vården ökar ständigt och det finns för närvarande områden, som bemötande och tillgänglighet, att förbättra. Samtidigt är en ny trend inom denna bransch att tilldela enheter inom den större organisationen mer …
Förutsättningar för effektiv intern marknadsföring
Kandidatuppsats · Uppsala universitet
… has been proposed as a means of gaining competetive edge in a market where service quality is an important precursor to performance. Still, the practical application of internal marketing remains relatively limited, which is hypothesized to be partly attributable to a widespread …
en studie kring varumärkets betydelse för samarbetande tjänsteföretag inom hotellsektorn
Kandidatuppsats · Högskolan i Kalmar
… differentiate these purposes of the collaborations in regard to connections to quality- and environmental oriented symbols.
Krav och kvalitetssäkring
Kandidatuppsats · Växjö universitet
… leverantören av tjänsten. Kvalitetsaspekten är av stor vikt, därför att dålig service direkt reflekteras på det företag som outsourcar tjänsten, trots att det inte själva utför den. Bristande kvalitet kostar stora summor för verksamheter, närmare bestämt 10 ? 30 procent av dess …
En attitydundersökning av de lokala cheferna på Niscayah AB
Magisteruppsats · Uppsala universitet
… with ICA, they think that ICA maintains a high quality on their products and services and that 50% more often choose to do their grocery shopping at ICA. The conclusion of the study is that ICA has a strong brand equity resulting in brand trust from consumers, which is founded …
En empirisk undersökning av svenska börsföretags lönsamhet och värdering relaterat till hållbarhetsprestanda
Magisteruppsats · Uppsala universitet
… with ICA, they think that ICA maintains a high quality on their products and services and that 50% more often choose to do their grocery shopping at ICA. The conclusion of the study is that ICA has a strong brand equity resulting in brand trust from consumers, which is founded …
En studie om konsumenters tillit till ett starkt varumärke efter en produktkris
Kandidatuppsats · Uppsala universitet
… with ICA, they think that ICA maintains a high quality on their products and services and that 50% more often choose to do their grocery shopping at ICA. The conclusion of the study is that ICA has a strong brand equity resulting in brand trust from consumers, which is founded …
Masteruppsats · Linköpings universitet
… and broadcasts more then 22 000 hours of TV each year. SVT is a public service company where the basic idea is to reflect the world from different perspectives and news is very important for providing neutral and versatile information in a variety of areas. An important part of …
Generisk webblösning med tillämpning inom överviktsenheten
Magisteruppsats · Uppsala universitet
… attending physician and thereby increasing the quality of their healthcare and service. The construction of a prototype of the system required is also included in the report as a description of construction and functionality of the prototype along with results and estimated …
Masteruppsats · KTH
… of the DySCAS middleware, should handle QoS and to design a Quality of Service Manager (QoSM) for the Meteor MW that fulfilled hard real-time requirements. The thesis also had the objective of analysing and identifying the requirements on such a QoSM from a QoS perspective …
En kvalitativ studie av virtuella bokcirklar
D-uppsats · Högskolan i Borås · 2008
… For libraries, virtual reading groups can be a useful complement to other services that they offer, since it is a free resource that makes it possible for librarians to meet their patrons and to reach out to new groups through an access on the Internet.
Magisteruppsats · Malmö högskola
… strategies are developed by patients to manage sexuality and how medical service can give support and help. Two focus group discussions and five interviews was accomplished with ten informants during March and April 2009 Results: All ten informants have had sexual changes as a …
Fallstudie av en banks kostnadsallokeringssystem
D-uppsats · Handelshögskolan i Stockholm
… which mainly draws on ABC theory but is also adapted to the specific needs of service companies and of the Bank. This proposal is intended as a solution in this particular case and not to be generalized in other contexts. We hope however to add to the understanding of why more …