460 uppsatser · sida 21 av 31
… to understand the implementation and the importance of internal marketing in service companies. Through our in-depth knowledge of the subject, from a theoretical and practical perspective, we will hopefully be able to convey the challenges businesses face when implementing …
En studie om vilka brister och förbättringsmöjligheter som finns i servicemötet mellan säljare och kund
… is based on a number of general principles that ensure the content and the quality of the Sustainability Report. One of these principles is the principle of completeness. In the research, this principle seems to have been interpreted in terms of number of reported aspects and …
En systematisk litteraturstudie
… how it takes shape in the relationship between first-line managers in human service organizations. Shared leadership is seen as a complement to the traditional one-man leadership and briefly means that two managers share the role that usually is held by a single leader. The …
HelGe-bibliotekens resursfördelning
… were: What does the resource sharing look like when it comes to media and services? What goals and guidelines do they have for the resource sharing? What common strategies do they have for the resource sharing? What challenges have they encountered with resource sharing and how …
skillnaden mellan svenska studenter & kinesiska utbytesstudenter inom servicenäringen
Syfte: Syftet med denna studie är att analysera skillnader i hur servicekvalitén inom servicenäringen i Sverige uppfattas av svenska studenter och kinesiska utbytesstudenter. Metod: I studien användes en kvantitativ metod med hjälp av enkäter med slutna svarsalternativ och …
… sewage treatment plants is in many cases insufficient. To prevent this regular service and supervision by a professional is needed. The focus of this study are small sewage treatment plants which use a technique where mechanical, chemical and/or biological reduction of …
… the degree of mediatization present in the communication between Swedishpublic service journalists and politicians in the 2014 election campaign. In doing so we chose to look at thepresence of media logic in their communication with each other. Specifically, we have used the …
… a closer examination and analysis of how health inspirers within the Social Services in Umeå identify themselves with their assignment . Ten health inspirers took part in a qualitative interview study. The result showed that the assignment of the health inspires was to work with …
en uppsats om GÖK-projeket, med tyngdpunkt på Linnestadens bibliotek i Göteborg
… of the conception of the literaryquality, improvement of the library services, adjustment to the library user and reconsiderationof the conception of adult education to the public libraries of the 90s. The projectcaused a big national debate with effort put on the conception of …
… some of the university libraries of Gothenburg have evaluated their electronic services (such as search-systems, Internet-based services, CD-ROM etc.). The information technology has made its way into the library field during the past century and needs to be evaluated and …
… huruvida Mystery shopping är en vedertagen teknik för kvalitetskontroll i serviceföretag. Metod: Studien genomfördes i två steg, en förstudie med ett Mystery Shoppingföretag samt en huvudstudie inriktad mot svenska franchisekedjor. Den definierade målpopulationen bestod av 44 …
en studie av två ämnesportaler och två samverkansprojekt
… interface for participating gateways and of Renardus to develop an information-service providing access to European gateways via a single inter-face. The study shows that an extensive co-operational work is going on between university- and research-libraries concerning …
en institutionell analys av Europatouren för herrar
… skapats som innebär att de erhåller appearance money och bättre service. Förekomsten av appearance money berättigas av deras viktiga funktioner i kontraktsnätet. Flera faktorer pekar på att ett icke traditionellt riskförhållande råder på en proffstour för golf, d.v.s. att …
… between companies is getting harder and harder. Competing goods and services hasa tendency to be more and more equal to each other in respect of quality and value. The customer choosesthe Company with a high reputation and confidence. This is one of the reasons why a …
… of libraries are to a large extent their public face and to help market their services, the web sites must have interesting and regularly renewed content. They must also be visually attractive and easily used, and thus be well structured and have a well functioning navigational …
