Uppsatser om service quality
460 uppsatser · sida 22 av 31
D-uppsats · Högskolan i Borås
… master thesis is to study the students usage and experiences of the reference services at the university library at Linköping University. The four questions that I seek answers to are: - What kind of help do the students most often ask for at the reference desk? - To what extent …
An econometric analysis of the competition on local food retail markets
Magisteruppsats · Linköpings universitet
… increasing. We also found that stores do not, in any great extent, use price, service and quality as competitive methods. Thus, to gain competitive advantage, market actors must find other ways to carry out strategic market activities. The region-specific variables had either …
Magisteruppsats · Lunds universitet
… Särskilt stor vikt, med tanke på syftet, har lagts på litteratur som behandlar servicebranschen. Därefter har vi utfört kvalitativa undersökningar i form av intervjuer med de anställda på Quality Hotel Konserthuset. Slutligen har all information bearbetats så att all relevant …
Examensarbete · SLU
… of Agriculture in Västra Götaland and Värmland and The Swedish Animal Health Service. The project lasted from 2002 to 2004. The student report contains the years 2002 and 2003. In the year of 2003 there were 210 000 adult sheep in Sweden, of which 16 400 adult sheep were …
En informationslösning för tredjepartslogistik
Examensarbete, grundnivå · Linköpings universitet
… reliability puts pressure on companies to provide more efficient logistic services. One strategy to deal with this demand is by outsourcing logistics to a third part. The development of logistics information systems enables increased control over business supply chains. This is …
Gymnasieelevers upplevelser av betyg och livschanser
Kandidatuppsats · Södertörns högskola
… and acceptance of the intranet and get a picture of which functions and services support day-to-day work with good quality. One goal is to find out how the intranet users feel that the communication, information and usability can be developed. The focus group interview is a …
Kandidatuppsats · Södertörns högskola
… and acceptance of the intranet and get a picture of which functions and services support day-to-day work with good quality. One goal is to find out how the intranet users feel that the communication, information and usability can be developed. The focus group interview is a …
Magisteruppsats · Linköpings universitet
… and acceptance of the intranet and get a picture of which functions and services support day-to-day work with good quality. One goal is to find out how the intranet users feel that the communication, information and usability can be developed. The focus group interview is a …
En studie av projektet God Livsmiljö i Uppsala kommun
Magisteruppsats · Linköpings universitet
… voluntary sector can be seen as complementary, more on a human level, to the service delivered by the community. There has proved to be no competition between the two sectors. This study shows that the emerging of a strong voluntary sector not mainly is an effect of downsizing …
Examensarbete, avancerad nivå · Uppsala universitet
… minimize future environmental consequences. The RIB-unit at the Swedish Rescue Services Agency initiated this study, the aim of which is to propose changes to the existing chemical transport calculation tool: Chemical Spill 3.4, included in RIB - Integrated Decision Support for …
en fallstudie av Olofströms mellankommunala samverkan i västra Blekinge
Magisteruppsats · Lunds universitet
… it earlier. Olofström is co-operating in order to maintain the quality of the services offered to the inhabitants. This is difficult for a small municipality. The question of the shape of the local federation, the economy and different views from politicians and officials are …
Magisteruppsats · Lunds universitet
… och ständig förbättring undersöks genom fallstudie av IKEA Food Service. Uppsatsen genererar fem hypoteser kring ämnet.
ett välbehövligt komplement?
Examensarbete · SLU
… As a consequence of this, and a more diversified view on which goods and services forests should deliver, there is an increasing interest in broadening the range of silvicultural methods that are used. The term continuous cover forestry (CCF) represents a suite of methods that …
en studie om detaljhandelns försäljningskoncept och detaljhandelns kunder
Kandidatuppsats · Södertörns högskola
… on cutting the price but they also thought that they need to focus more on service. The respondents have some trouble separating some of the sales concepts from each other and therefore found it to be more difficult to determine their focus, for example Store part of a chain and …
Att skapa lojala kundrelationer på en överetablerad konfektionsmarknad
Kandidatuppsats · Södertörns högskola
… been analyzed up on theories on loyalty, brand equity, relationship marketing, service marketing, quality, interactive marketing, distribution and value creating activities. The chosen actors are Fifth Avenue Shoe Repair, Boutique Sportif, Jenny Hellström and Ida Sjöstedt. The …