Uppsatser om service management system

183 uppsatser · sida 6 av 13

Diskonteringsräntan påverkar graden av miljöpolitiska styrmedel

En studie om koldioxidskattens påverkan på koldioxidutsläppen

Kandidatuppsats · Uppsala universitet

… study involves the implementation of Lean and Kaizen methods in a Swedish service industry. Lean philosophy is based on a method to achieve more with less. In practical terms this means that the use of an organization's resources is improved. The origin of Lean is the Toyota …

En sjuk arbetslinje?

En studie av rehabiliteringskedjans hälsoeffekter

Kandidatuppsats · Uppsala universitet

… study involves the implementation of Lean and Kaizen methods in a Swedish service industry. Lean philosophy is based on a method to achieve more with less. In practical terms this means that the use of an organization's resources is improved. The origin of Lean is the Toyota …

Lean & Kaizen -dröm eller verklighet?

En kvalitativ studie med kundperspektiv i fokus

Magisteruppsats · Stockholms universitet

… study involves the implementation of Lean and Kaizen methods in a Swedish service industry. Lean philosophy is based on a method to achieve more with less. In practical terms this means that the use of an organization's resources is improved. The origin of Lean is the Toyota …

Nitrogen flow in Scania

substance flow analysis on a regional level

Masteruppsats · SLU

… agriculture/forestry/fishery, food industry/industry, household/retail/service, technical systems and transport. After that flows within the subsystems was identified, which could then be quantified by data collection and calculations. The results showed that emissions to air …

E-handelns relation till kundservice

Magisteruppsats · Lunds universitet

… för dess aktörer. Trots detta existerar det svårigheter kring dess kundserviceaspekt. Det är denna faktor som utgör uppsatsens centrala studieämne. Syfte: Uppsatsens ändamål är att förstärka våra kunskaper av e-handeln, sett ur en service management perspektiv. Rapporten strävar …

En värdtjänst för mjukvarutvecklingsprojekt

Utveckling av ett verktyg för att effektivisera programmering

Kandidatuppsats · KTH

Title: A hosting service for software development projects that use the Git revision control system. To learn using tools to make software development more effective should be self-evident at a high level institution as the competitive industry races on. The absence of …

Business Intelligence i SharePoint

Kandidatuppsats · KTH

… database, spreadsheets, Outlook etc.) but also SharePoint development and services like support, documentation etcetera. We have investigated the functionality in SharePoint and MS SQL Server and have also evaluated which possibilities these platforms offer in terms of creating …

Teknologibaserad självbetjäning - En lojalitetsskapande funktion?

Magisteruppsats · Lunds universitet

… ur ett beteende och attitydperspektiv samt TBSB-faktorers påverkan på servicekvalitet och kundtillfredsställelse. Utifrån dessa två teoridelar har vi sedan härlett en sambandsmodell vilket utgör grunden för en rad testbara hypoteser som vi sedan utgår ifrån när vi gör analysen …

EC Legal Regulation of the Insurance Market; Challenges of Integration

Magisteruppsats · Lunds universitet

… EU legal framework for the insurance industry embraces the Treaty freedoms of services, establishment and capital, the EC Directives and the ECJ case-law. The present thesis identifies numerous factors that hinder the Community insurance market integration and offers possible …

E-tjänstutveckling ur ett medborgarperspektiv

Att skapa beslutsunderlag baserat på medborgarärendens lämplighet för olika kommunikationskanaler

Kandidatuppsats · Umeå universitet

… further consideration in order to be successful in delivering high-quality e-services. This paper aims to determine if a categorization of citizen-initiated contacts from a citizen-centric perspective can be a valuable basis for decisions regarding e-service development. The …

Impact of Regulations on Innovation Performances in EU:

Magisteruppsats · Lunds universitet

… this paper will analyse how regulations can shape new markets for products and services, with a special focus on intellectual property rights. The study will be supported by a comparison of four countries, aiming to understand the link between their diverse IPR practices and …

Alternativa skogsbruksmetoder i Norden

ett välbehövligt komplement?

Examensarbete · SLU

… As a consequence of this, and a more diversified view on which goods and services forests should deliver, there is an increasing interest in broadening the range of silvicultural methods that are used. The term continuous cover forestry (CCF) represents a suite of methods that …

Ledarskap - En studie om ledarskap inom hotellbranschen

Kandidatuppsats · Lunds universitet

… Lunds universitet, Campus Helsingborg, Institutionen för Service Management/Retail, Turism, Hälsa och Hotell & Restaurang Kurs: Kandidatuppsats, VT 2007, SMT 302, 10 poäng Författare: Malmqvist, Britta; Mujcin, Amela; Pedersén, Åsa Handledare: Heide, Mats; Kruzela, Pavla …

Stress i hemtjänsten

En studie om enhetschefers hantering av stress hos vårdpersonalen

Examensarbete, avancerad nivå · Örebro universitet

… by the Working Group is primarily supported calls from occupational health services, but also support from the Head of Unit in the form of adjustment of duties. There is no clear stress prevention in the workplace, but health and wellness, can be interpreted as a prevention …