183 uppsatser · sida 4 av 13
En studie över hur styrningen förändras inom en offentlig serviceenhet påverkas av en privatisering
… study is to perform an in-depth analysis of what effects a privatization of a service organization has on the management control system within the organization. The paper studies a service organization which provides service for the county council in Östergötland, Sweden. The …
: En studie av två Application Lifecycle Management system och deras stöd för systemutveckling i projektform
… one of the ALM systems with their costumer support portal through a web service. To enable this integration they will raise the amount of affordance to a distinctive degree due to the seamless connection and communication between the ALM system and the customer portal.
During the last years the need for real-time database services has increased due to the growing number of data-intensive applications needing to enforce real-time constraints. The COMponent-based Embedded real-Time database (COMET) is a real-time database developed to meet these …
En studie av risk och kvalitetsarbete vid ZERT AB
… a system where the risk management process is held and providing consulting services by helping within the processes. Both Zert and their customers see the communication, knowledge and teamwork as something important as well as the quality within the work, processes and the end …
… this, a shift in state priorities is needed as is the development of extention services for increased awareness and knowledge level among farmers.
… can be accomplished by improved piglet survival, decreasing the weaning to service interval and the number of non-productive days and increasing the farrowing rate. A system for nursing sows, applicable to Swedish herds, could improve the piglet survival. If Sweden imports …
Hur upplever små och medelstora svenska företag fördelarna med att köpa in ett CRM system som en SaaS tjänst?
… av systemen drar dessutom ofta ut på tiden. Modellen Software as a Service har under 2000 talet vunnit stora landvinningar. Leverantörer som erbjuder CRM funktionalitet som en betald tjänst över Internet är ett attraktivt alternativ för små och medelstora företag som vill …
… Specification. XKMS är en standard utvecklad av W3C som specificerar en Web Service för hantering av distribution, verifiering och registrering av öppna nycklar. I detta examensarbete har en del av en sådan service implementerats. Fokus har legat på distribution och verifikation …
-The paradox of service quality assurance in Sharing Economy businesses
… connected to an ever-changing network. People now share and exchange services and products from each other. Sharing Economy businesses (SE businesses) enables this by facilitating the meeting and transaction, while at the same time capitalizing on it. What most established …
Customer centered environmental measures - A study of Pan Nordic Logistics customers demand for environment-friendly transport
Traditional product features such as price, quality and supply service have been extended and nowadays includes environmental aspects as well. It raises new and increasing demands on haulier companies. The transport sector is responsible for a large part of the pollutants …
EHRIS digitization project
This master's thesis focuses on the development of a strategy for aninformation service in the area of digitization of cultural heritage andresearch, with a web based platform as implementation of the strategy. Viathe platform, digital collections and research are presented and …
Handdatorn som hjälpmedel för serviceteknikern
… centrala stödsystem. Studien har undersökt vilka möjligheter som finns för fältservicetekniker att arbeta direkt i stödsystem, Service Management System (SMS), m.h.a. nya tekniker. Hur kan en bra mobil arbetsplats utformas? En enkätundersökning har utförts där 14 personer som …
En fallstudie av reparation och underhåll i ett industriföretag
In theory, the management control of maintenance functions is described as problematic due to the nature of the work performed in the unit. The purpose of this thesis is to examine these predicted problems in practice. Further,the thesis aims at identifying how these control …
Om hur svenska förstaklasshotell med hjälp av IT kan förbättra service för sina gäster
… investigate how Swedish first class hotels by use of IT can improve customer service and thereby increase the share of loyal guests. The authors have conducted a qualitative study predominantly consisting of an interview-based case study at one of Stockholm’s largest independent …
En jämförelse mellan företag som reviderats av Big Four och företag som reviderats av någon annan revisionsbyrå
… to be obtained. The auditor can also be seen as a provider of a commercial service in which service quality is important. Audit quality can thus be separated into technical quality, which is defined as the probability that the auditor both discovers and reports a breach in the …
