Uppsatser om customers

1 188 uppsatser · sida 22 av 60

Thinking more like a client.

Designfaktorer som påverkar valet av tjänsteföretag.

Studentarbete · Södertörns högskola

… have to be more specified. The competition between companies has increased and customers are harder to reach. Customers of today can afford luxury but trend indicates that originality, identity, and status are more important than factual needs. Products created and consumed at …

Relationsmarknadsföring

Svenska konsultföretags kamp om anställdas och kunders varumärkeslojalitet

Kandidatuppsats · Södertörns högskola

… companies need to improve and strengthen their relationships with existing customers, to create long-term employee and customer loyalty. The purpose of this essay was to analyze and evaluate consulting companies´ internal marketing. To elucidate the problem a survey has been …

På återseende om 20 år?

En studie av HusmanHagbergs relationsmarknadsföring

Kandidatuppsats · Uppsala universitet

… years a focus on the development of good and long-term relationships with the customers has replaced the single transactions that which have been the goal when using traditional marketing methods. To succeed on a tough and competitive market it is important for companies to …

"Klyschor som funkar" Göra rätt saker eller göra saker rätt

En studie om service recovery i hotellbranschen

Magisteruppsats · Uppsala universitet

… failures. The process of correcting these failures and turning disappointed customers back into happy ones is called service recovery. This is particularly important in the hotel business, where there are many moments of truth where customers may become dissatisfied. To further …

ITIL inom Conect AB

Kandidatuppsats · Högskolan i Jönköping

… with the supervisor at the company. A survey was sent to several of their customers, which of three of them replied. This provided a good idea about how Conect AB works today. At the moment the company doesn’t have a helpdesk system to handle incoming incidents. This is …

Utredning av undervattensbastu

Masteruppsats · KTH

… Nordic Submarine Sauna AB, which will design submerged saunas. The expected customers are leisure and conference centres as well as customers that seek an experience out of the ordinary. Due to the products technical complexity a master thesis was adverted. The task was to do an …

Skapa och leverera kundvärde i ett teknikkonsultföretag /

Magisteruppsats · Blekinge Tekniska Högskola

… that companies have not adapted their services to the different needs of their customers. As a result of this, they run the risk of offering the same services as their competitors and communicate values that the customers either do not understand or experience as value adding …

Evolving Loyalty Programs- Merging Classic Loyalty with New Technology

Magisteruppsats · Lunds universitet

… promotion and have additional functions such as life-style profiles which customers can use. Thirdly, it needs to be inspiring; through recipes on the display and giving recommendations based on other customers with similar purchase habits. Finally, the program needs to address …

Fukthalt i GROT - påverkande faktorer :

Examensarbete · SLU

… south to Härjedalen in the north. In that area, about 50 bio fuel plants are customers. When Naturbränsle deliver chips from logging residues to their customers, the moisture content varies from 30 % to 60 %. The aim of the study was to sort out the affecting factors on the …

Varumärkets utveckling till strategisk resurs

varumärkesarbete i svenska statliga bolag

Examensarbete · SLU

… active on markets that demand increasingly more of the companies to reach the customers. The corporate brand's importance in government owned companies is relatively unknown. The difficulty, for the companies, lies in formulating their brand strategies to match the individual …

Returhantering vid LensLogistics AB

en process- och <br /> flödesutredning för förbättringar

Examensarbete, avancerad nivå · Luleå

… top management has, with information given from both staff as well as customers, identified the return handling as an area with great improvement potential when it comes to capacity, efficiency, costs reduction as well as quality. The purpose with improving the return handling …

Vägen mot flexibilitet

En studie av Sex Sigma och lean production inom industrin

Kandidatuppsats · Uppsala universitet

… to the models used in industry today for being competitive, seeking to please customers and becoming more flexible. More specific the paper is about if Six Sigma and lean production are the key for succeeding these days. SKF:s factory in Gothenburg and other companies will make …