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En studie av attityder och beteenden på ett företag i hemelektronikbranschen
… the respondents do not consider the reward system when interacting with customers. Following the observation, the salesmen have adapted those behaviours rewarded. Among other behaviours, the salesmen tended to lead customers over to products with a high marginal. We conclude …
… doesn’t produce anything it self, it buys in products and sells them to customers. The distribution central at GSV is the place where the products comes in and gets ready to deliver. To come up with possible improvement suggestions we started with process mapping over the main …
… IT-company that offers complete IT-solutions adjusted to the needs of the customers. It is hard for the employees to bring all necessary papers, files and software when visiting a customer. They also have difficulties planning their daily work and to keep track of each other …
… the most offered method card payment, is also the most common service among customers. Because of that, secure card services will be needed also in the future, with the requirement that they are made available to a large amount of customers. Availability is also a requirement …
En ändrad styrning av framtemperaturen
… therefore important to avoid such situations both for the producer and for the customers. Typically, the forward temperature is controlled by using a rough correlation with respect to the outdoor temperature. This thesis examines a control strategy for the forward temperature …
Outsourcing av Konstruktionsarbete till Kina
… mounts and stands for flat screens and projectors. One of the company’s core customers are owners of home theatres and since the prices of home theatres have decreased and the number of competitors has increased, SMS, has identified a need of changing the way they work. Since …
… the sales organization must be well trimmed and effective. Knowledge about customers? needs and what makes success are essential parts of the progress. Sales Product Management (Sales PM) is a new group at Axis with the main task to support local sales offices around the world …
The Case of a European Retailer in China and the U.S.
… a global retail setting, in order to clarify what role culture has, if any, in customers? satisfaction with an international retailer. Further, this will uncover if a Western perspective of determinants of satisfaction is a universal means of capturing what satisfies customers …
om studenten som företagare
… plan to create a clear business profile, for my own sake and for prospective customers. At the same time, I advertised for customers and one family showed interest. The task to reshape their garden was accepted and carried out during a couple of weeks. Based on the obtained …
… of how dairies use colour, picture and shape in order to influence customers? buying decisions of fruit yoghurt. In order to reach this purpose the research was conducted through case studies of three dairies. In this research three research questions were created with focus on …
En fördjupning kring kunders reaktioner till ett erbjudande ur ett upplevelseperspektiv
… indicate that the offering, which is divided into different parts, affects the customers? attitudes and sense of satisfaction differently. Moreover, emotions that are characterized by either positive or negative evaluations are related to the customers? satisfaction, attitudes …
Argument för och emot infrastruktursamarbetet enligt 19 § KL
… club members and other smaller banks, who wants to be able to provide their customers a diversity of banking services. The dominating banks purpose with this infrastructure cooperation is to lower the network-expenses for the owners and to provide a more effective …
… has affected the Swedish distributors is that the behavior and needs of the customers has changed. To defend themselves against the new competition and the new customer behavior they introduced their own brands in their stores to create customer loyalty and increase their …
… has affected the Swedish distributors is that the behavior and needs of the customers has changed. To defend themselves against the new competition and the new customer behavior they introduced their own brands in their stores to create customer loyalty and increase their …
Användningen av EMV för att skapa kundlojalitet i den svenska dagligvaruhandeln
… has affected the Swedish distributors is that the behavior and needs of the customers has changed. To defend themselves against the new competition and the new customer behavior they introduced their own brands in their stores to create customer loyalty and increase their …
