Uppsatser om customer behavior
121 uppsatser · sida 4 av 9
C-uppsats · Handelshögskolan i Stockholm
… these days. Storeowners have been forced to try something new to attract customers. One way to accomplish that is to add private labels to the assortment. There are several benefits with these labels; its higher margins for this type of brand and the brand can also strengthen …
C-uppsats · Handelshögskolan i Stockholm
… online give rise to a problem concerning e-stores ability to attract and keep customers. This has made it crucial for e-stores to communicate in the proper way, where promotions/campaigns is one of the tools in the marketing mix which has become central in marketers struggle to …
En studie i samarbete med IF Elfsborg
Högskoleuppsats · Linnéuniversitetet
ABSTRACT Author: Johan Pettersson Title: Customer Loyalty in the Swedish men's elite football - a study with IF Elfsborg Purpose Increase understanding of how to increase customer loyalty when it comes to Swedish elite football. Method A qualitative study using semi-structured …
Magisteruppsats · Södertörns högskola
… and that have been co-operating with Groupon have been affected in terms of customer loyalty and profitability. Furthermore the study also examines consumer’s opinions, purchase behavior and loyalty against Groupons business partners. The results showed that salon/spa in …
C-uppsats · Handelshögskolan i Stockholm
… studies indicate, is an important factor of the store atmosphere to attract customers into the store. In this study we have narrowed it down and chosen to focus on how different contexts of the store windows will effect customers' evaluation. The purpose is to find out how the …
En jämförelse mellan exploatörer och kunders värdesättning av småhustomter vid upprättandet av nya bostadsområden
Kandidatuppsats · Karlstads universitet
… study.The study's purpose is to highlight the value-influencing factors thatcustomers value and are looking for in the choice of single-family lots. Thestudy also seeks to determine if there is an unknown difference between howprofessionals and clients value single-family …
En studie av servicenäringen
Kandidatuppsats · Högskolan i Gävle
Syfte: Syftet med denna studie är att undersöka vilka värden som på längre sikt har avgörande betydelse för att engagera en kund med avseende på lojalitetsprogram. Metod: I studien användes en kvantitativ metod där en enkät med stängda svarsalternativ skickades ut till ca 30 000 …
Lukt, känsel, hörsel, smak och syn
Kandidatuppsats · Södertörns högskola
The purpose of this study is to investigate how customers' senses can be influenced by the experience of a visit to a tourist company and how six tourism businesses today utilize this phenomenon. The problem is that the phenomenon of sensory impact is a relatively newly …
En utredande nula?gesanalys i kontrast till Insight Selling
Masteruppsats · Uppsala universitet
… Selling is characterized, as the name suggest, by selling of solution to the customers needs. With Insight Selling the seller has a provocative approach towards the customer and the seller is searching for customers in the need of change. This is a qualitative study conducted …
C-uppsats · Handelshögskolan i Stockholm
… The objective of this study is to describe how these shelves effect the customer perception of the assortment, their experience of the store environment and their buying behavior. An S-O-R framework is used as an overall basis in order to outline the effects investigated in this …
Magisteruppsats · Lunds universitet
… health intervention. Questionnaires were collected from 139 employees at the customer service departments. Results indicated that the health activity bowling to some extent could predict lower behavioral stress. However, the most important predictors of stress and perceived …
C-uppsats · Handelshögskolan i Stockholm
… employees' appearance has in creating an overallpositive experience for their customers. Hence, many retailers use some form of employee clothing or aspecific dress-code for their in-store workforce. The subject is in spite of this poorly investigated,especially in an ordinary …
En diskursanalytisk studie av etik som motiv till övervakning och styrning
Masteruppsats · Örebro universitet
… in a higher moral stance to get competitive advantages, and offer their customers and partners a more ethical product. This phenomenon has in Sweden resulted in a sphere of companies who has earned the R-licens. The R-licens is earned by companies if they fulfill ethical and …
- En studie av varumärkeslojalitet för Lohmanders
Kandidatuppsats · Mälardalens högskola
… to the brand Lohmanders? How does brand loyalty arise among Lohmanders customers? Purpose: The purpose with this thesis is to research consumer’s brand loyalty to fresh sauce and to analyze how brand loyalty arises regarding the brand Lohmanders. Method: The theoretical …
Kandidatuppsats · Malmö högskola
Hållbarhetsfrågan i klädbranschen är fortfarande i en utvecklingsfas och tidigare forskning visar att det finns ett flertal möjliga faktorer som är bidragande till att kunder i dagsläget inte konsumerar på ett sätt som går i linje med deras värderingar. Syftet är att utforska …