Uppsatser om customer behavior

121 uppsatser · sida 2 av 9

Lika butiker leker bäst! Vikten av enhetlighet i en butikskedjas butikslayout

C-uppsats · Handelshögskolan i Stockholm

… competition. To be able to compete and to be the most obvious choice for the customers, retailers must review their activities that exist in the company and improve them. This concerns store chains since it is so important that the stores communicate the retailers strategy and …

Vanebeteende - Det lojala beteendet?

C-uppsats · Handelshögskolan i Stockholm

… which are now confronted with major challenges as how to retain their customers and market shares. Customer loyalty has been proved to be an important factor for customer retention and proposed to constitute inertia of switching behavior. In light of this problematization, the …

Marknadskommunikation mot en bred målgrupp ? En studie av Gina Tricot

C-uppsats · Högskolan i Borås · 2008

… degree of satisfaction and value for the costumer. The communication to the customers has to be clear and focused, which demands a clear target. In spite of that a lot of companies choose to draw a lot of attention of marketing against diffuse targets like ”all the women” or …

Hur kan företag med lågengagemangsprodukter gå tillväga för att uppnå emotionell och sann lojalitet gentemot kunderna?

En kvalitativ studie på SCAs produkter Edet papper och Libresse

Kandidatuppsats · Södertörns högskola

… Airlines. They have all grown strong passionate relationships with their customers. It describes the type of emotional loyalty that all companies strive to achieve. But what about the marketers who face the same challenge, though they will sell toilet paper rather than a …

eWOM

Kundrecensioners påverkan på konsumenter utifrån Regulatory Focus-teorin

Kandidatuppsats · Södertörns högskola

This study examines the eWOM effect, more specifically: how customer reviews effects consumers. The study is based on a modified version of the Regulatory Focus Theory which describes consumer behavior using consumer consumption goals. The purpose of this study was to examine …

Goodwill

En fallstudie om goodwill ska redovisas som en tillgång och om dess redovisning har förbättrats av de internationella reglerna.

Kandidatuppsats · Karlstads universitet

… Purpose The purpose of this study is to describe Tryckföretag Z´s existing customers buyer behavior and supplier relations concerning purchases of print and Give-Aways in order to give suggestions about which measures Tryckföretag Z can take on in order to increase the sales …

Relationer genom presentreklam & trycksaker

En undersökning av företagskunders köpbeteende av presentreklam & trycksaker samt deras leverantörsrelationer

Kandidatuppsats · Mälardalens högskola

… Purpose The purpose of this study is to describe Tryckföretag Z´s existing customers buyer behavior and supplier relations concerning purchases of print and Give-Aways in order to give suggestions about which measures Tryckföretag Z can take on in order to increase the sales …

Kvinnor njuter, män jagar -Myt eller sanning?

Högskoleuppsats · Högskolan i Borås · 2012

… så njuter mannen mer efteråt.Today directs many stores in on their female customers. There are well spoken of how women shop and that they view shopping as a pleasure. The stores put up offering to entice women to buy more and make them satisfied so they comes back again. The …

Hur ska klädexponeringen se ut i den perfekta webbshoppen?

Högskoleuppsats · Högskolan i Borås · 2011

… information found in web shops to lead them to purchase. This is to increase customer satisfaction online. Our aim is to increase the understanding of what the customer needs in form of product information to feel safe when buying clothes on the Internet.Our quantitative study …

Bonus, engagemang och känslor

En studie om hur lojalitetsprogram kan främja kundlojalitet

Kandidatuppsats · Linnéuniversitetet

The purpose of this study is to analyze how customer oriented businesses can use loyalty programs to create loyalty and how loyalty can be increased. We have in this study chosen to refer loyalty program to the loyalty program that belong to the company Jula AB. Our study is …

Den dolda marknadsföringen

-En kvantitativ studie om ambienta dofters inverkan på kunders beteende i en klädbutik.

Kandidatuppsats · Linnéuniversitetet

… Moreover, there are not many studies that show how ambient scents influence customer behavior in a Swedish clothing store. Purpose: Examine and analyze which of the ambient scent vanilla and white orchid that suite and can provide a signature fragrance to the clothing store …

Sinnesmarknadsföring i livsmedelsbutik

Ett experiment i samarbete med ICA Group

Magisteruppsats · Linnéuniversitetet

… experiment of our partner’s fruit and vegetable section, where we observe customer behavior in stores. The paper will result in a number of recommendations for the use of auditory and visual stimuli for our partner ICA. Method: We conducted a quantitative study that began in a …