Uppsatser om customer behavior

121 uppsatser · sida 1 av 9

PR och marknadsföring inom sociala medier

En studie kring riskerna att vara social i sociala medier

Magisteruppsats · Uppsala universitet

… in their PR and marketing practice, they have to adapt themselves after the customers' needs and the new communication structure within social media. Communication in social medi is different from traditional media, which is more one-way communicative and visual in its …

Hur fungerar egentligen köpbeslutsprocessen inom e-handel?

En kvalitativ studie om konsumenternas beteende vid konsumtion pa? Internet.

Kandidatuppsats · Linnéuniversitetet

… shopping, social media, decision making, online retailing, website design, customer satisfaction, webshopping, perceived risk, convinience, price, online consumption behavior. Background: Buying decision process is a model that marketers use to get a better understanding of …

Vikten av att målgruppsanpassa butiksatmosfären

en studie om atmosfärens påverkan på konsumenter i modebranschen

C-uppsats · Handelshögskolan i Stockholm

… in the FMCG sector shows that in-store atmosphere has a great impact on customer attitude and behavior. Despite this, there is a lack of knowledge regarding how the atmosphere influences the customer in a fashion store setting. The purpose with this paper is to investigate if …

Prissättning Ekologiska livsmedel

Kandidatuppsats · Södertörns högskola

… has affected the Swedish distributors is that the behavior and needs of the customers has changed. To defend themselves against the new competition and the new customer behavior they introduced their own brands in their stores to create customer loyalty and increase their …

Skandinavisk modernism i USA

Kandidatuppsats · Södertörns högskola

… has affected the Swedish distributors is that the behavior and needs of the customers has changed. To defend themselves against the new competition and the new customer behavior they introduced their own brands in their stores to create customer loyalty and increase their …

Varumärkesstrategier

Användningen av EMV för att skapa kundlojalitet i den svenska dagligvaruhandeln

Kandidatuppsats · Södertörns högskola

… has affected the Swedish distributors is that the behavior and needs of the customers has changed. To defend themselves against the new competition and the new customer behavior they introduced their own brands in their stores to create customer loyalty and increase their …

Arbetsmodell vid förändringsarbete

Hur intern och extern kund tillfredsställelse kan bibehållas, genom ett systematisktarbetssätt före och under ett förändringsarbete i praktiken.

Masteruppsats · Mittuniversitetet

… for the introduction of changes in internal and external processes in a customer front, but with the aim of maintaining or increasing customer perceived quality during insertion. A working model has been developed and is used in a qualitative research in the form of a case study …

Är avkastning allt

Kandidatuppsats · Karlstads universitet

… principle describes how scarce resources appear more attractive to the customer's eyes than unlimited does. When something is scar the customer often draws parallels to the quality and price, that the product will be more expensive and better. People hate to be deprived of …

”Less is more”

En studie om hur knapphet påverkar köpbeteendet

Magisteruppsats

… principle describes how scarce resources appear more attractive to the customer's eyes than unlimited does. When something is scar the customer often draws parallels to the quality and price, that the product will be more expensive and better. People hate to be deprived of …

Vad händer när relationen med kunden går från face-to-face till face-to-screen?

- En studie om hur Sveriges storbanker arbetar för att skapa lojala kunder via digitala kanaler

Kandidatuppsats · Umeå universitet

… and services online. This means that there is less personal contact and that customer relations can be described as having gone from face-to-face to face-to-screen. Swedish banks have come a long way in terms of adapting its operations to customers? demand in a global …

Glasklart? En kvantitativ studie om en inglasad exponerings påverkan på kunden

C-uppsats · Handelshögskolan i Stockholm

… The research is composed of a combination of sales data, observation of customers and a survey with customers inside the stores. The analysis of the findings shows an increased turnaround for those stores which have used a closed retail display for the perfumes! The observations …

Tjänstekvalitet för pensionssparande

En studie om vilka faktorer som påverkar den upplevda tjänstekvaliteten för pensionssparande

Magisteruppsats · Linnéuniversitetet

… is to seek an understanding of which service quality factors that affects customers in their decision making progress regarding purchasing financial services such as pension products. We also seek to evaluate the different service quality factors by compare their relative …

Starkt butikskoncept - ur unga kunders perspektiv

Högskoleuppsats · Högskolan i Borås · 2014

… butikskedjors. Engelsk titel: Strong and attractive store concept - from young customers perspectiveEngelska nyckelord: Product developing brand manufacturers, chain store, store concept, customer experience, customer behavior, sensory influences, visual merchandising …