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att välja marknadsföringsstrategi
… a questionnaire on both the farms. The interview was about how they reach new customers and how to keep the customers they already have. The questionnaire was about how the customers have observed the marketing, and if they have visited the farm shop because of the marketing or …
En studie kring riskerna att vara social i sociala medier
… in their PR and marketing practice, they have to adapt themselves after the customers' needs and the new communication structure within social media. Communication in social medi is different from traditional media, which is more one-way communicative and visual in its …
en utveckling av Skandias webbplats
… and is one of Swedens largest insurance companies with a total of 1.9 million customers. The company offers traditional life assurance, unit-linked insurance, private healthcare insurance and banking services. Insurance companies such as Skandia operate in a highly competitive …
? En studie utifrån Radi Medical Systems webbplats för kundutbildning
… Systems? educational site has the potential to create value for the company’s customers, and by that promote improved customer relations. Questions asked are: What kinds of visions does the company have for the site? Which services are offered to the customers through the site? …
… Januari 2010 Purpose: The overall purpose of our paper is to describe Alfas customers based on the level of satisfaction and loyalty. We also want to find out if there are specific characteristics of customers with a high degree of satisfaction and loyalty. Method: We have used …
… always are available for them, something that contributed to more "infidels" customers.A common problem in many companies is that they believe that a satisfied customer is also a loyal customer. Creating loyal customers on the Internet is much more difficult than in real life …
… to the two customer groups are performed to collect data. Altogether 100 customers got interviewed, with an even division between the customer groups.In the theory chapter the reader gets to take part of a literature review and different studies that has been done on service. A …
… 6 billion SEK. 45% of the produced volume goes to the Swedish market where the customers are the DIY-sector and industrial customers. Setra as well as the other Swedish sawmilling companies operate in a very competitive environment. The customers demand on the products and the …
bland köp- och säljkunder i samarbete med LRF Konsult
… on the mission of LRF Konsult Södra marknadsområdet, to research on why their customers were satisfied and/or dissatisfied. The research was performed in two segments: customers that had joined the company through acquisitions of other accounting firms and customers that had …
… purchasing department of non-automotive products believe that their internal customers might not have full understanding of what the purchasing department does. This is a problem because the internal customers might not use the contracts negotiated by the purchasing department …
… the qualitative interview with a selection of currentand new potential customers for HAL.The result of the study first gives an introduction of HAL’s new offering and a description ofHAL’s current customers, which gives the reader an understanding of why searching for …
En studie hur teknikkonsultföretag kan genomföra fler miljörelaterade uppdrag
… environment indirectly through their assignments and services that affect the customers' businesses or products which in turn cause environmental impact. Thus, it is interesting to study how technology consultancy companies can increase the positive indirect environmental …
Kund- och partnererfarenheter gällande Microsofts CRM-system - Microsoft Dynamics CRM
What is customer satisfaction and when does it occur? Microsoft’s customers and partners state that product quality is the strongest driver for customer satisfaction. To be able to increase customer satisfaction Microsoft must know how their partners and customers define product …
Vilket intresse har företagskunder och påverkar redovisningen kundernas förtroende till banken?
… with sustainability but research has shown a growing dissatisfaction among customers even though banks are spending a lot of money and time working with sustainability. This shows that there is an asymmetry between how the banks act and what their customers demand. The purpose …
Att införa ett Shared Service Center
… the Swedish electricity market. As a consequence of the deregulation, Swedish customers could start to freely choose between different electricity companies. Different enterprises have tried various strategies in order to shape their image to attract new customers; often …
