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en studie av hur banker skulle kunna utformas med hjälp av användbarhet och social media
… decisions regarding their economic situation. Banks should start by giving the customers better service through budgeting tools and graphical overviews. It is crucial that the layout and usability of the internet banks improve since the customers find it hard to find …
… effectiveness of warnings-labels as a way of communicating health hazards to customers and making them more conscious about the risks and changing their behavioural intentions. The focus of this study is to shed some light on how the customers react to warning-labels with …
Hur kan detaljhandelsbutiker arbeta med produktivitet och lönsamhet med hjälp av denna modell
… the staff in the store, which is one of the key tools in the competition for customers after the customer made it to the store. Many stores have guidelines which the staff should follow when they meet with customers. If the staff is too tightly controlled by these guidelines …
Vilken påverkan har personalen i en butik på kunden?
… the staff in the store, which is one of the key tools in the competition for customers after the customer made it to the store. Many stores have guidelines which the staff should follow when they meet with customers. If the staff is too tightly controlled by these guidelines …
… we also were interested in the customer relationships we made interviews with customers and employees at Almedahls. Through the interviews we also received answers about the customers? involvement in the product development. We have also made a thoroughly literature review to …
… Examiner: Helena Forslund Title: Increased profit potential by controlling customers? ordering patterns -? A case study at Oatly Background: Oatly manufactures and sells oat-?based products and deliveries are today carried out through an external distributor. The company is …
… by the use of different types of sensory strategies that influence both the customers conscious and subconscious. Nespresso uses a taste strategy that adds value to the consumer by offering samples of coffee. It leads to that the company can prove that the coffee is good, which …
… to investigate important product quality and service quality dimensions, the customers? perception of the offering and generally describe the French market and present actors. The market for softwood around the world changes over time and new markets can mean opportunities for …
? En utredning med fokus på spänningsvariationer och osymmetri inom landsbygds- och tätortsnät vid en- och trefasanslutning av solcellsanläggningar
… been shown that it gets harder for the electric companies to provide their customers with electricity of good quality when the number of installations increases. An improved power quality implicates reducing events and phenomena in the power grid that affect machinery and …
<em>En studie om hur företag kan använda sina kunders eWOM och sociala medier för att förbättra servicekvalitén.</em>
… (eWOM) by analyzing and investigating social media and eWOM and how it effects customers? expectations on the companies service quality. In connection with the purpose we have chosen the following research questions: 1. In which way can companies in the travel industry interact …
kundinvolvering i trygghetspolicyn
… For any business to prosper and create a long-term relationship with its customers, it needs a safe environment both for the customers and staff.Feedback from customers and staff is survival and these two (customer and staff) are the most vital assets any firm could have. Their …
kvaliteter och kunduppfattningar
… industry are dominated by a traditional way of thinking and not adapted to the customers of today; a lot of products are produced purely on routine. Also, there is a demand for improving the quality of sawn woodproducts. AB Karl Hedin wants to sort this out by increasingly adapt …
… We look at this by conducting a case study in which we studied the opinion of customers who uses the e-bank at FöreningsSparbanken. Method: We have used a qualitative data method through which we have received answers from our respondents, these we have interpreted to form …
… We look at this by conducting a case study in which we studied the opinion of customers who uses the e-bank at FöreningsSparbanken. Method: We have used a qualitative data method through which we have received answers from our respondents, these we have interpreted to form …
strategier för att skapa lojala e-handelskunder
… strategies are fortunate for e-commerce companies to use to create loyal customers? To research this subject the authors saw it fit to combine qualitative and quantitative research methods. Two e-commerce companies, Dustin AB and Discshop Svenska Näthandel AB, where chosen for …
