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Problem och möjligheter med användarundervisning vid ett universitetsbibliotek
The purpose of this essay was first and foremost to find out the problems that exist around user education in a university library and the opportunities that exist for university librarians to improve their work with students. My method of use was qualitative and more precise qualitative interviews. By interviewing five teaching librarians with five different subject specializations, I wanted to get an an-swer to what they teach when they meet the students and how they view their teaching. Responses resulted then in an analysis using Christine Bruce's theory of information literacy and Carol C. Kuhlthaus theory of librarian roles and her theory of information retrieval process. In the survey and analysis section, I describe informants' background, teaching approach, their thoughts about education and the problems and opportunities they see with user education. What I mainly discuss in my analysis is the importance of understanding the information retrieval process, that IT competence is not the same as information literacy and the role university librarians can take in the information retrieval process. The survey results show, among other things, that many students do not see the benefits of user education, the contact between the department and the library is dependent on personal relationships and that teaching librarians (my informants) are ill-informed about students' prior knowledge. In the final discussion, focused on problems and opportunities, I write about how education could be more interesting if librarians were able to strengthen their educational foundation and thus self-esteem in situation surrounding teaching. I also write about the contact between the department and the library, how it needs to be strengthen so that it does not rely on personal relationships. Through an improved contact librarians would also be a more natural part of stu-dents' education. This is a two years master?s thesis.