Sökresultat:
13529 Uppsatser om Total experience management - Sida 12 av 902
Enhetschefer : En studie om ledarskap inom äldreomsorgen
My purpose is to describe and analyse how care managers experience their position as middle managers in the public sector. I have used a qualitative interview method to answer this question and also to capture my six interview persons opinion and understanding of their own position as middle managers. From my six interviews I noticed some difference in their opinions about how it is being a care manger. The results show that the role as care managers have challenges such as to intertwine their own notion how the caring of the elder should be with strict politic decisions. Other challenges are the limitation of economic recourses and reorganisations.
Konflikter på jobbet : En kvalitativ studie om enhetschefens dialog med medarbetarna i konfliktsituationer
The aim of this study was to get knowledge of the communicationprocess between the branch head and the co-worker in communal geriatric care. To narrow it down we focused on how the branch head experience the communicationprocess in conflictsituations between co-workers and what she or he usually do to resolve the conflict. We made qualitative interviews with ten of the branch heads in communal geriatric care, in four communes. The questions we had in mind throughout the study was based on four keywords (communication, leadership, conflict and conflict management) of which we created a narrative story from every interviewing person to get hold of the experience and knowledge behind their interviews. In our analysis as theoretical perspectives we used system theory, communication theory, attribution theory and the philosophy of Dialogue by Martin Buber.
Kulturellt implementeringsarbete : -En kvalitativ och kvantitativ studie av organisationskultur inom ett svenskt bygg- och anläggningsföretag
Organizational culture has been described as a shared perception of reality and values ??within a group of individuals. Within the group's shared values ??about what is appropriate and inappropriate behavior and shared values ??make it easier for individuals to understand what is expected of them. If the desired culture from the management team is not consistent with the culture of the employees there might be a collision.
Management - våra reflektioner och lärdomar
Uppsatsens titel: Management ? våra lärdomar och reflektioner Seminariedatum: 14 januari, 2004 Ämne/kurs: Management FEK 261, 20 poäng, magisternivå Författare: Emelie Bischoff, Staffan Cederwall, Christoffer Ekström och Daniel Lindström Handledare: Heléne Tjärnemo Företag: Sekretessbelagt Fem nyckelord: Management, lärdomar, reflektion, grupputveckling, självinsikt Syfte: Vårt syfte med denna rapport är att presentera våra lärdomar utifrån de områdena inom management, vi skaffat oss insikt i. Metod: 20 poäng projektarbete med en kvalitativ ansats. Teoretiska perspektiv: Management, grupprocess, team, ledare, chef, strateg, projektledning Empiri: Djupintervjuer med ledningsgrupp, gruppövningar, självinsikts- och personlighetstest, intervjuer med professorer och lärare vid EHL. Slutsatser: Vi svarar på vårt syfte genom att presentera våra viktigaste lärdomar utifrån oss själva, både som individer och som grupp, samt kommunikation och projekt..
Vad tillför ett klagomål? : En studie ur ett styrningsperspektiv
En rad förändringar i de kommunala verksamheterna kan hänföras till tankarna kring behovet av ett nytt tänkande och åtgärder för modernisering av offentlig verksamhet, en förändringsvåg som ofta beskrivs med samlingsbegreppet New Public Management (NPM). Offentlig styrning har blivit allt mer lik den privata och med NPM har offentliga verksamheter tagit mer sikte på marknadskrafterna. En konsekvens av detta tänkande är att medborgarnas synpunkter på verksamheten tilldelas en allt större vikt.Klagomålshantering har för många privata företag under en längre tid varit ett naturligt sätt att hantera kundernas synpunkter på verksamheten. I företag som är inne i en satsning på total kvalitet (TQM) betraktas klagomålshantering ofta som ett del- eller följdmoment till dessa ansträngningar. TQM, ett koncept med grunderna i den japanska tillverkningsindustrin, har som centrala ledord att kunden ska stå i centrum, arbeta med processer och basera beslut på fakta.Idag används TQM som ett uttryck för organisationens syn på kvalitet även av många offentliga organisationer.Hur klagomålshantering ska betraktas i den kommunala verksamheten är dock inte självklart.
"Vi ska gå bra och må bra"
Working with health-management has become something most organizations would describe as essential for being legitimate today. The aim of this thesis is to investigate how this subject is handled in an existing company and how this work is percieved by the employees in the organization. Due to the fact that limited research has been conducted on this issue, we see this thesis as a potential for increasing the understanding of how health management is articulated in practice. Our results show that health management in our studied organization is far reaching in comparison with most organizations, but has room for improvement according to the Integral Theory. The consequence of differences in perceptions between management and employees could result in that health management does not become an integral part of the company and its daily operations to the potential extent..
Brunbjörnens (Ursus arctos) inverkan på den nya svenska älgförvaltningen
The European Brown bear (Ursus arctos) has gone from basically being extinct in Sweden to, 2008 being estimated to a total of 3298 individuals. When looking at the new Swedish moose management system it is important to have an ecosystem-based approach and therefore include all the parts that moose impacts on and from in the management, especially the brown bear. Primarily in the spring and early summer the brown bear is a significant predator on moose calfs which must be taken into account in moose management. When the bear recolonize areas that it has previously been eradicated from, it will once again come in contact with people who are not accustomed to the bear's role in the ecosystem. We studied three groups of moose management areas with different predation by bears.
Intensivvårdssjuksköterskors upplevelse av att stödja närstående i samband med organdonation
När en patient drabbas av en total hjärninfarkt och blir aktuell för organdonation ställs det höga krav på intensivvårdssjuksköterskan. Tidigare studier visar att intensivvårdssjuksköterskor oroas av att vårda blivande organdonatorer och samtidigt stödja dennes närstående. Syftet var att belysa intensivvårdssjuksköterskors upplevelse av att stödja närstående till patienter med total hjärninfarkt i samband med organdonation. En kvalitativ metod med innehållsanalys av en fokusgruppsintervju genomfördes.Det framkom två huvudkategorier, Närståendes behov och Intensivvårdssjuksköterskans förmåga att ge stöd. Intensivvårdssjuksköterskans upplevelse påverkades i hög grad av hur närstående reagerade på situationen gällande organdonationsprocessen.
Fred och säkerhet? : En studie om det Svenska Försvaret utifrån tre perspektiv, Bonsdorff, Andrén och Clausewitz
Following an increase in hostile foreign activity. The discussion regarding Sweden?s defense force´s ability to perform its task has come to a new heading. With the end of the cold war as a major revolution in matters of international security, a major overhaul has taken place to transform the static total defense plan of the nation to a less rigid operational system.Following an analysis of the budgets total amount from the governments of 2002 until 2015 it is clear that while the amount of resources has never directly been lowered, it has shrunk in relation to the countries total GDP. The possible futures for the defense of Sweden bring three possibilities forward in correlation three unique perspectives on military and political policy.Out of the three possibilities the focus on military strength as a political resource seems to be garnering the most support with the latest incursions made my foreign submersibles and the ever growing presence of 5th generation of warfare.
Shoppertainment : "Going shopping is the new going to church" - Mackereth S.
Over the past 20 years, retailers have embraced new international trends, which created a strong economic growth. Experiences are one of the trends that will be a significant part of future retail. The purpose of this thesis is to find components that can provide a positive experience in a clothing store to the customer. We have used a qualitative method with an inductive approach and the empirical data is collected through interviews. Literature we have chosen focus on how an experience is created in clothing stores.
Energikartläggning vid biogasanläggningen, Kungsängens gård
The purpose of this thesis was to make an energy survey and quantify energy flows of
individual unit operations associated with the biogas production in Uppsala Vatten och Avfall
AB:s biogas plant, located at Kungsängens gård. Moreover, large consumers of energy would
be identified and analyzed. The objective of this energy survey was to obtain a detailed
understanding of the energy use in the biogas production.
The energy survey was divided into two parts: electricity and heat. Each part was treated
separately and with somewhat different approach. To estimate the electricity usage during the
projcet the rated power of each selected unit operation was noted and multplied with the
measured time of usage.
Energikartläggning av biogasanläggningen, Kungsängens gård
The purpose of this thesis was to make an energy survey and quantify energy flows of individual unit operations associated with the biogas production in Uppsala Vatten och Avfall AB:s biogas plant, located at Kungsängens gård. Moreover, large consumers of energy would be identified and analyzed. The objective of this energy survey was to obtain a detailed understanding of the energy use in the biogas production.The energy survey was divided into two parts: electricity and heat. Each part was treated separately and with somewhat different approach. To estimate the electricity usage during the projcet the rated power of each selected unit operation was noted and multplied with thenmeasured time of usage.
BPR och TQM: jämförelse mellan teoretiska modeller och dess tillämpning
Managementmodeller med inriktning mot processorientering blev populära i slutet av 1980-talet och början av 1990-talet och ett flertal olika modeller togs fram, marknadsfördes ivrigt av konsulter samt implementerades i många företag. Några av dessa modeller fick större genomslagskraft än andra. Många av dessa modeller blev så kallade managementtrender som fick stor uppmärksamhet under en period men sedan försvann. Litteraturstudier förde oss in på att Total Quality Management (TQM) och Business Process Reengineering (BPR) är två modeller som rönt stor uppmärksamhet. Det som intresserade oss vid litteraturstudierna var att studera hur dessa modeller upplevs i näringslivet idag, 10-15 år efter att de slagit igenom.
Landskapsplan för Tosthult : en småskalig studie och skötselplan
The aim of this dissertation is the production of a landscape management document to protect and improve elements of biological, cultural and economic value found within the site at Tosthult. The study involves both analysis of the current grazing regime, comparison of today?s flora with flora collected in the fifties and a SWOT analysis of inhabitants? views on Tosthult?s landscape and neighbourhood. The resultant landscape management document applies to an area over 134 ha and is valid for thirty years. The proposal contains 26 separate management units, each with necessary information on the area, definition of management goals and the mix of management procedures to undertake.