Den aktuella studien syftade till att öka förståelsen för den betydande roll känslor har i servicemöten. En experimentell design användes där deltagare randomiserades till en av två scenariobeskrivningar, där en variabel var manipulerad. Två olika ansiktsuttryck, ett leende eller ett neutralt, användes som stimuli för att undersöka dess inverkan på kunderna. Resultaten visade att en leende servicearbetare påverkade kundernas känslor positivt, samt ökade både nöjdheten och reciprociteten jämfört med en servicearbetare med neutralt ansiktsuttryck. Dessutom utvärderade kunderna den leende servicearbetarens personliga egenskaper mer positivt jämfört med servicearbetaren med neutralt ansiktsuttryck.

The task for this thesis is to design a tool that is used to cut-out preforms of thermoplastic adhesive and also to make an estimate of costs for the stamping tool. The tool is used in the repair process at the MCM production line. The result of gathered information has affected how the design of the stamping tool has developed. The handling of thermoplastic adhesive in the repair process is one of the factors that influenced the design. The adhesive is sensitive for exposure to moisture. Therefore an automated feeding system of the adhesive is not recommended. The users wished for an automated stamping tool.

AbstractPurpose:The purpose of the study is to describe the internationalization process of one firm when in a country culturally diverse from the firm?s original market.Methodology/approach:The study is a single case study which examines one firm?s internationalization process when entering the Chinese market. The approach has been an empiric interaction between empirical and theoretical data.Findings:The theory of the Uppsala model was applied to the case-company to test the model?s completeness. The authors found weaknesses and added three more aspects to the model.

With theories of creativity and aesthetic learning processes as a basis, this study explores the usage of the concept of creativity in the curriculum for the Swedish compulsory school (Lgr11) and in the various syllabi?s commentaries and the assessment guidelines for the subject of Sloyd produced by the Swedish National Agency for Education. The purpose of the study is, to examine to which extent an education and assessment that is directed towards the development of creativity among pupils in the subject of Sloyd, is underpinned and supported for in these texts, and furthermore how these wordings relate to the various other subjects? wordings about creativity. Creativity is a concept around which there is no proper consensus.

Relationen till den egna kroppen är för många kvinnor en källa till låg livskvalitet och psykisk ohälsa. Föreliggande studie syftade till att inom ramen för en korttidsintervention undersöka effekter av acceptansbaserad exponering på kroppsoro, utseendeinvestering samt nedstämdhet vid negativ kroppsupplevelse hos kvinnor. Deltagarnas beskrivningar av sina problem samt reflektioner kring interventionen uppmärksammades även. Fem deltagare genomgick interventionen. En anpassad ?single case?-design användes och data analyserades genom Rn-metoden.

ICT and digital artifacts is an important resource in the society, especially in schools. That is why we have chosen to study if and how teachers uses ICT and other digital technology in their education in the history subject. We think that both subjects are important because history is a subject that has to do with the past, the present and the future.We made qualitative interviews with seven teachers from three different schools. We have analyzed if the teachers sees ICT as a burden or a resource in their education and also in which extend they have digital literacy. We have chosen to discuss different authors view on ICT in the education and digital literacy.

Abstract: In this study, I have searched for answers to whether teachers use pictures in their teaching with the purpose of making education easier. Can we use the pictures with a pedagogic purpose? In this study, I have interviewed middle-school teachers concerning this subject.My results show that teachers actually use pictures in order to make the education easier for pupils but they do not do it very often. They think that they do not have the time to look for the good pictures that go with their subject and that they can show in the classroom. They also think that the pictures in the textbooks are good enough and they do not discuss the pictures very much.

This project will search for the sound in the contemporary landscape architecture, an attempt to combine music and land­scaping. In a first stage, I have searched for outdoor environments where loudspeakers are used, and sites with a concious sound design. The project will result in a sound design created for the park Frodeparken in Uppsala, Sweden. In my search for sites and examples of conscious sound, I have talked to the people behind the projects I found - landscape architects, sound artists and architects. Influences from different areas have been essential for me in the project.

The aim of the study was to illustrate how single parents who want to adopt a child are described in consent investigations made by the social service. The methodology for this study was document analysis. The analysis material consisted of 23 consent investigations from family courts in 12 different municipalities and district administrations. The theoretical starting point of the study was the perspective of social construct of reality. Based on the issues of the study, background on international adoptions, theory of norms and deviation and past research the documents were analyzed.

There is a lot written about being hearing impaired. There are guidelines on how to adjust the indoor environment for the hearing impaired. There is even more written about gardening and garden design from different aspects. However, I found out that there is nothing written about garden design or adjusting the outdoor environment for the hearing impaired. At the background of myself being hearing impaired and garden designer I realised that I actually had adjusted my own garden out of the fact that I am hearing impaired.

Syftet med studien var att med en experimentell design undersöka ifall individens tro på sin förmåga, d.v.s. self-efficacy påverkar utfallet av idrotts prestationer. Detta undersöktes genom att manipulera self-efficacy i en bänkpressövning och därefter mäta eventuella prestationsförändringar under tre sessioner. 21 deltagare (10 kvinnor, 11 män, M = 23, SD = 2.95) med lite eller ingen tidigare erfarenhet av styrketräning deltog. Deltagare delades slumpmässigt in i tre grupper: (LG) lättare vikt än deltagarna trodde, (TG) tyngre vikt än deltagarna trodde och (KG) kontrollgrupp, vikten överensstämde med deltagarnas uppfattning.

The purpose of my essay is to see how teachers are working to integrate the two subjects Art and Swedish in their teaching, and to see how this integration is made. What do teachers think about subject-integration? What are the positive effects of it? Are there any difficulties involved? Do the teachers prioritize cooperation with other subjects?To answer my questions I have interviewed eight teachers, four of them in upper secondary school and four in lower secondary school. I have also studied literature about subject-integration and children?s learning, curriculum?s and syllabi in the subjects of Art and Swedish.The results of my study show that the interviewed teachers are positive when it comes to integrating Art and Swedish and other subjects.

This report aims to examine how Brunneby Musteri is to update the brand attention for Brunneby Musteri at retail stores. Brunneby wish to assure their brand will catch the customers? eye in the store and therefore get assistance to discover what to improve. The family business Brunneby Musteri (Brunneby) was founded in 1941 and is located nearby Göta Kanal in the county of Östergötland. Brunneby produce products such as lemonade, jam, jelly, marmelade, cider and vinegar.

This report aims to examine how Brunneby Musteri is to update the brand attention for Brunneby Musteri at retail stores. Brunneby wish to assure their brand will catch the customers? eye in the store and therefore get assistance to discover what to improve. The family business Brunneby Musteri (Brunneby) was founded in 1941 and is located nearby Göta Kanal in the county of Östergötland. Brunneby produce products such as lemonade, jam, jelly, marmelade, cider and vinegar.

This report aims to examine how Brunneby Musteri is to update the brand attention for Brunneby Musteri at retail stores. Brunneby wish to assure their brand will catch the customers? eye in the store and therefore get assistance to discover what to improve. The family business Brunneby Musteri (Brunneby) was founded in 1941 and is located nearby Göta Kanal in the county of Östergötland. Brunneby produce products such as lemonade, jam, jelly, marmelade, cider and vinegar.