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3850 Uppsatser om Servicekvalité pć Internet. - Sida 29 av 257

Det ansiktslösa samtalet : En kvalitativ studie om professionella samtal via internet

The purpose of this study was to investigate whether social counselling via chat conversations could meet the criteria for a professional conversation, and how the six social workers who were interviewed felt that it had affected the profession and the clients who are seeking their help.Communication, professionality, power, roles and regions are the key topics of this study. A hermeneutic approach has not only influenced the interviews but also the content analysis that was used to encode the results.The interviews revealed that the chat conversations was a successful tool but not entirely without difficulties. The initial contact making between the client and the social worker favours the client, since she/he remains anonymous and that was the main advantage of the method. The biggest concern however was that in the anonymity it is not possible to report cases that the social worker are obligated to. The changing of forum does not necessarily affect the professionality but due to the faceless chat conversation an entire dimension of communication disappears because the loss of body language.

Projekt Korpralen

Den hÀr rapporten grundar sig i problematiken med att kombinera TCP/IPv4 ochTCP/IPv6 med varandra. De tvÄ protokollen Àr inte kompatibla att skicka paket mellansig och bara delar av internet anvÀnder sig av, eller har stöd för, det nyare protokolletIPv6. PÄ grund av att de publika IPv4-adresserna Àr slut i vÀrlden sÄ mÄsteförr eller senare en fullstÀndig migrering ske pÄ internet. Fram till dess behövs dockmigreringsmetoder som kan hantera bÄde de Àldre och de nyare TCP/IP-protokolletsimultant.I rapporten kommer olika migreringsmetoder plockas fram dÀr fokus ligger pÄkomplexitet, alltsÄ tidsÄtgÄng för implementering. Metoderna som presenteras utgören laboration dÀr testpersoner har fÄtt utföra simulerade migreringar med de olikateknikerna för att fÄ fram tidsdata.

NĂ€tdroger : Moralisk panik eller verklig fara?

The aim of the study was to investigate whether the phenomenon of internet drugs should be considered as a moral panic or as a real danger. We have mainly focused on how society perceives young people's use of these drugs. The study is based on a qualitative approach and we have used structured interviews. The interviews were conducted with three different categories of professionals who in different ways have contact with parts of our study in their professional capacity. These are: officials, commentators, and researchers.

Lojalitet i resebranschen : En studie om hur svenska researrangörer arbetar med att skapa lojalitet och starka relationer pÄ Internet

Dagens researrango?rer mo?ts sta?ndigt av en ha?rd konkurrens pa? resemarknaden. Homogena varor och likartad marknadsfo?ring go?r det inte la?ttare da? konsumenterna blir alltmer fokuserade pa? priser. Internets uppkomst har inneburit ma?nga mo?jligheter fo?r researrango?rerna att erbjuda sina kunder en mer la?ttillga?nglig service, men har ocksa? o?kat konkurrensen ytterligare.

Mobile-first eller Desktop-first, en studie av utvecklingslösningar för responsiv web design

The thesis analyzes two different approaches towards responsive web design, Mobile-first and Desktop-first. Responsive web design is a concept for websites whose design is customised based on the screen size. The analysis is performed by collecting views on the methods and also analyzing the usage of mobile and desktop internet to create a prototype of a responsive website where both methods are beeing used.The main difference between the methods is the foundation, where one is designed for mobile and the other for desktop. The thesis indicates that Mobilef-irst gives a better result for the mobile, which unlike the computer has poor performance, smaller screen and poor internet connection, therefore an advantage for the device that needs more focus to maintain a fast response. Desktop-first does not take this opportunity, but focus instead on the computer where the performance is better, which leads to a unnoticeable difference in response time.

Elektronisk handel : med fokusering pÄ vÀrdekedjan

PÄ bara ett par Är har elektronisk handel potential att radikalt förÀndra de ekonomiska och sociala förhÄllanden i samhÀllet. Internets snabba tillvÀxt kopplar samman individer och organisationer till ett stort globalt nÀtverk som representerar enorma möjligheter. Det talas om ett nÀtverkssamhÀlle och en nÀtverksekonomi.Elektronisk handel driver företag mot att bedriva affÀrer pÄ ett fundamentalt nytt sÀtt. Behovet av att dela information i realtid ökar tillsammans med förÀndringarna i vÀrdekedjan.Syftet med studien Àr att kartlÀgga elektronisk handel i allmÀnhet. Studien fokuseras pÄ hur elektronisk handel anvÀnds för att lÀnka samman företag, stora som smÄ, frÄn rÄmaterial till konsumenten.

Att finna kÀrleken @ Internet : en studie om hur kommunikationen mellan Ätta par utvecklats frÄn det första mötet online till det första mötet offline

Purpose/aim: The purpose is to get increased knowledge about how the communication had developed from the first contact online to the first meeting in real life and even after when it had turned into a real relationship. I also wanted to know why the eight women I interviewed experienced that the Internet is a good venue to meet and develop a real relationship at and if there existed any differences between those four women who were a bit older and those four women who were young.Material/method: When the purpose with this survey stood clear I decided to use interviews as the method to find out more about my subject. I decided to do eight interviews and I contacted eight women who all found their partners online that were willing to help me and answer my interview questions. I did six of the total eight interviews through MSN Messenger and the other two through the telephone.Main results: I found out that three of the older women had used e-mail and telephone and sometimes SMS communication to find out more about their soon to be partner and after that decided to meet the other person in real life. One of the older women and all four of the younger ones had used a Community and Instant Messenger to communicate with their soon to be partner, they also used the telephone and SMS to communicate with each other but Instant Messenger was the medium that dominated in their wish to communicate.

Amning - Attityder och svÄrigheter uttryckt pÄ förÀldraforum

Background: Women are recommended to breastfeed exclusively for six month; despite this the frequency of breastfeeding duration is decreasing in Sweden. Research indicates that there is an association between attitudes towards breastfeeding and perceived difficulties and initiation and duration of breastfeeding. The aim: to study women?s attitudes to breastfeeding and their perceived difficulties with breastfeeding expressed on parent oriented websites on the Internet. Method: Data consisting of users posts corresponding to the aim of the study were collected from two parent oriented websites on the Internet.

Banner blindness : har kontexten nÄgon betydelse för banners synlighet pÄ webbsidor?

Banners Àr annonser som finns pÄ de flesta webbsidor. AnvÀndare Àr oftast ute pÄ Internet med syftet att leta efter specifik information. Vid informationsökning anvÀnds troligen ett speciellt kognitivt schema som gör att anvÀndaren undviker att fokusera pÄ banners eftersom informationen som eftersöks inte antas finnas i banners. Om en navigering pÄ Internet görs för lik en banner ser inte anvÀndaren den heller. Man kan sÀga att banner blindness Àr en tendens hos anvÀndaren av webben att ignorera banners, Àven nÀr de innehÄller information som anvÀndaren aktivt söker.

Mannes Musik : en pedagogisk plattform pa? internet

I denna projektrapport sammansta?lls arbetet med att skapa webbplatsen www.mannesmusik.com. Resultatet a?r ta?nkt att bli en hemsida som riktar sig till elever i ho?gstadiet. Syftet med projektet var att skapa en pedagogisk plattform fo?r musik pa? internet.

... och glöm inte att webba! : en fallstudie av hur nyhetspublicering pÄ Internet pÄverkar en lokaltidnings organisation

Syfte: Uppsatsens syfte Àr att beskriva och förklara hur publiceringen av nyheter pÄ Internet, i form av en Internettidning, har pÄverkat en lokal morgontidnings organisation och verksam-het. MÄlet Àr redogöra för de faktorer som bidrar till den attityd som den studerade dagstid-ningens reportrar har gentemot Internettidningen.Metod: Studien Àr en kvalitativ fallstudie dÀr intervjuer med reportrar, chefer och Internetan-svariga har anvÀnts för insamling av empiriskt material.Huvudresultat: Denna studie har visat att den studerande lokaltidningens reportrar har haft svÄrt att inkorporera nyhetspublicering till Internettidningen i sin dagliga arbetsrutin. Report-rarna har anammat en negativ attityd till den nya verksamheten och vill inte arbeta med den trots att de finner Internettidningen vara viktig och ha mÄnga möjligheter för företaget och dem sjÀlva. Resultatet visar att ledningens osÀkerhet och bristande ledning gÀllande Internet-tidningens status samt utveckling har skapat oro i organisationen och bidragit till reportrarnas instÀllning till Internettidningen, de ser den vara endast ytterliggare en arbetsuppgift. Studiens resultat pekar pÄ vikten av att tidningsledningen kommunicerar sina mÄl till organisationen och utvecklar tydliga strategier för en ny verksamhet, för att den nya produkten ska accepteras av medarbetarna och för dess eventuella framgÄng inom och utanför organisationen..

EkolÄdan : En fallstudie av ett ekologiskt livmedelsföretag, som finns pÄ nÀtet

AbstractFor several years, the organic food sales have increased, and more are choosing to buyorganic food of more diverse causes. Unfortunately the sales have slowed down the past year,a lot depends on the Swedish economy has been in decline and it has led to more will checkone more time on the price. But even if the sale value has decreased, the amount of organicfood has increased, it is because many stores have their own organic brands and they can pushprices down.The internet has become a great help in our daily lives, we do most our business via theInternet. But now we are not just paying our bills through the Internet anymore, we shopclothes, movies, music and books too. E-commerce was become more serious last decade andhas grown every year that has passed.

Utveckling och analys av en PIC-mikrokontrollers möjligheter att kommunicera via TCP/IP

Sterners Specialfabrik AB tillverkar bland annat mynt- och biljettautomater. För att underlÀtta felsökning, underhÄll, avlÀsning av statistik med mera pÄ en automat Àr det lÀmpligt att detta utförs pÄ en PC över Internet. Det innebÀr att automaten inte behöver besökas dÄ dessa uppgifter skall utföras. Examensarbetet gÄr ut pÄ att fÄ en PIC mikrokontroller att kommunicera med en anvÀndare vid en PC över internet. För detta krÀvs att en TCP/IP stack implementeras pÄ PICmikrokontrollern.

IT som marknadsstrategiskt hjÀlpmedel - en studie om lÄngsiktiga relationer

The most dominating channel for communication, connecting companies and customers, during the 1900 century was those who included either physical contact or phone contact. However, when Internet started to make its way as a channel for communication, a whole new opportunity opened up for the companies. Since then Internet has grown to be an important part for any company that wants to gain market shares. One of those markets is the market of travelling.This paper discusses the Swedish industry of travelling, and different travel organizers use of Internet as a mediate for long-term relationships. The paper is built on a comparison between three companies that all distributes journeys, this is to examine the Internet communications effect on the electronic relationship (e-relation) with customers.Three travel organizers with similar visions and objectives are compared in this paper, these are Apollo, Fritidsresor and Ving.

MÄngfald och interkulturell utveckling : En studie av tvÄ kulturverksamheter i VÀrmland

AbstractFor several years, the organic food sales have increased, and more are choosing to buyorganic food of more diverse causes. Unfortunately the sales have slowed down the past year,a lot depends on the Swedish economy has been in decline and it has led to more will checkone more time on the price. But even if the sale value has decreased, the amount of organicfood has increased, it is because many stores have their own organic brands and they can pushprices down.The internet has become a great help in our daily lives, we do most our business via theInternet. But now we are not just paying our bills through the Internet anymore, we shopclothes, movies, music and books too. E-commerce was become more serious last decade andhas grown every year that has passed.

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