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3418 Uppsatser om Service-Orientation - Sida 66 av 228
Barn i familjehem: vilka faktorer bidrar till en välfungerande placering?
The purpose of this study has been to investigate which factors are important with foster home placing, to achieve a positive result for the child. The questions that we have focused on is the importance of the child's earlier experiences and relations, the foster homes attitude and approach, the social service organization and the cooperation between these concerned parties. We have also looked at the importance that the relation between the biological family, the child and the foster home can have. This study has been carried out using qualitative interviews with several foster homes, social welfare secretaries and a researcher in the area. We have also chosen to separate the foster homes on the basis of two foster homes only accepting teenagers while other accepting younger children.The theoretical concepts we have chosen to use are connected to attachment theory and the ecology of human development point of view.
ITIL inom Conect AB
Conect AB wants to know how they can use ITIL in their organization. Right now their company is in an expansive phase and needs a more structured way to work. They have been thinking of improving their way of work for several years but haven?t had the time to do so. Now they have realized they need to work more efficiently to able to grow further.
Könade argument i vårdnadstvister : En studie av argument i vårdnadstvistsdomar från 2011
The purpose of this study was to highlight LGBT asylum-seekers experiences of expressing their sexual identity or gender identity in the country of origin and in the asylum process in Sweden. By interviewing people who got permanent residence in Sweden because of gender or sexual orientation in Utlänningslagen (2005:716) we have been able to explore their own experiences from expressing themselves. This study analyse these experiences from a social psychological perspective, from this analysis we aimed to obtain a deeper understanding of how the experiences from the country of origin affects on the experiences in the asylum process. This study shows that LGBT asylum-seekers often is facing negative reactions from the environment in the country of origin, these reactions can limit their possibilities to express their sexual identity or gender identity in the asylum process in Sweden. The negative reactions they experience in the country of origin have contributed to that many LGBT people internalize feelings of fear to express themselves, feelings that often stays when they come to Sweden to seek asylum.
?Ett bra liv förutsätter att föräldrarna är rätt så aktiva? : Föräldrars perspektiv vid LSS-handläggning för barn
The aim of this study was to describe and understand parents? perspectives in aid assessment for children according to The Swedish Act (1993:387) concerning Support and Service for Persons with Certain Functional Impairments (Lag 1993:387 om stöd och service till vissa funktionshindrade, LSS). The study took place in the county of Kronoberg, Sweden, and was based on a total of nine qualitative interviews. Four interviews were made with parents? of children who has interventions according to LSS (1993:387) and five interviews were made with LSS case workers. In our study we saw that parents? perspectives often is the largest amount of information that case workers take into account when assessing aid and as a case worker you listen to the parents perspectives to capture the child?s and the family?s needs. It also came clear that the parents? perspective is not only about the child?s needs, but also includes the parent?s own needs and their family?s needs. The parents in the study felt that they made the decision about the choice of aid and considered themselves as the one who decides the family?s requirements. It turned out that treatment and understanding from the case workers was important for gaining access to the best help and making parents feel listened to. Parental responsibility was of great importance for the assessment, and it often led to disagreement between parents and case workers. During the study, we saw that power existed in the relationship between case workers and parents, but that it could be moved and changed during the time of aid assessment..
Segmentering och klassificering av LiDAR-data
With numerous applications in both military and civilian life, the demand for accurate 3D models of real world environments increases rapidly. Using an airborne laser scanner for the raw data acquisition and robust methods for data processing, the researchers at the Swedish Defence Research Agency (FOI) in Linköping hope to fully automate the modeling process.The work of this thesis has mainly been focused on three areas: ground estimation, image segmentation and classification. Procedures have in each of these areas been developed, leading to a new algorithm for ground estimation, a number of segmentation methods as well as a full comparison of various decision values for an object based classification. The ground estimation algorithm developed has yielded good results compared to the method based on active contours previously elaborated at FOI. The computational effort needed by the new method has been greatly reduced compared to the former, as performance, particularly in urban areas, has been improved.
Relation mellan optimism, self-efficacy och självskattat hälsotillstånd hos kvinnor och män
Tidigare empirisk forskning förevisade samband mellan optimism och hälsa, likaså mellan self-efficacy och hälsa. Föreliggande undersöknings syfte var att utifrån könsskillnader mellan kvinnor och män undersöka hur optimism och self-efficacy samverkar med deras självskattade hälsotillstånd. Deltagarna var 190 högskolestudenter, varav 113 kvinnor, i Mellansverige. Statistisk analys utfördes genom t-test, multipel linjär regressionsanalys och jämförelse mellan korrelationskoefficienter. Mätinstrumenten Life Orientation Test?Revised, General Health Questionnaire och General Self-efficacy Scale, samt ett påstående om fysisk hälsa användes.
?Hon gör sitt bästa efter sin förmåga? : en juridisk studie av LVU-domar med barn tillföräldrar med utvecklingsstörning
The purpose of this paper is to investigate on what basis a child is committed into care according to the law and to see on which grounds the decision about committed child care in law practice are taken when a child is committed to care due to parents who are mentally retarded. To better understand the juridical grounds for these decisions I will also in a short background describe the meaning of the term mentally retarded, how mental retardation and parenthood has changed over time and how different opinions are expressed in the law. Both people with mental retardation and children have in recent years gained their rights and sometimes these rights end up in conflict with one another. In those cases, what is in the best interest of the child, should be decisive. The children who have mentally retarded parents are at risk to not have their physical, psychological, emotional, social and intellectual needs met and are therefore being unfavourable developed.
?Icke-finansiell redovisning kontra finansiell redovisning, det är ändå redovisning det handlar om.?: En fallstudie om revisionsbranschens etablering som granskare av hållbarhetsredovisningar.
This thesis examines the establishment of auditors as third party assurers of sustainability reports in Sweden. This is done through a qualitative case study that examines the subject from both a preparer?s and an assurer?s perspective. Empirical data was analyzed using a combination of agency- and legitimacy theory. The study reaches the conclusion that sustainability reporting companies in the study demand a verification service for reported sustainability data in order to increase creditability, meet increased stakeholder demand and increased accounting complexity.
Skyltningen i Stockholms innerstad : Är den användbar för turister?
The purpose of this essay is to investigate if signage for tourists in Stockholm is enough to easily find your way to attractions and public modes of transport and how the city works with the issue. Triangulation was chosen for the essay, that is, a mix of qualitative and quantitative methods. A survey of 100 tourists was carried out in the Old town of Stockholm and interviews were made with stakeholders in the tourism industry and signage policy in Stockholm. The survey showed that most of the tourists found it easy to find their way in Stockholm and that they were content with the signage. Few of the tourists thought it was difficult to find their way in Stockholm.
Videorekrytering - en rekryteringsmetod för konkurrenskraftigt övertag i service- och säljbranschen
Den viktigaste aspekten av human resource management kan i dagens samhälle anses vara rekryteringsprocessen. Syftet med denna kvalitativa studie var att fastställa om, och i så fall hur och till vilka tjänster, video bör användas som rekryteringsmetod. Detta för undersökandet av verktygets möjlighet att öka organisationers förutsättningar till konkurrenskraftigt övertag på arbetsmarknaden i enighet med Barneys teori om resource-based view. Analysen av resultatet utfördes utifrån tre teman ? fördelar och nackdelar med användandet, samt möjligheter till utveckling, av video som rekryteringsverktyg.
Prototyping of a mobile, Augmented Reality assisted maintenance tool
The purpose of this thesis work is to create a prototype for an augmented reality application that isaimed to support service technician when performing service and maintenance of machines andengines. The prototype will be used for investigating what technical limitations there is and toestablish basic usability for the user interface. The method that is used is user studies and analysis toevaluate use cases and user stories. An iterative work process is then applied for design and theprototype is continuously user tested.The resulting prototype uses a Samsung Galaxy Tab 2 running on Android operating system. Theframework used for augmented reality is NyARToolkit which handles marker recognition andconnections to Android.
Skogs- och energibolagens attityd till förnybara drivmedel vid upphandling av transporttjänster i norra Sverige
Sweden's government is dedicated to the goal of having a vehicle fleet that is independent of fossil fuels by 2030. Achieving these goals requires, among other things, new types of fuel that give lower net emissions of carbon dioxide. The present market includes stations offering lowlevel blends of renewable fuels in conventional diesel as well as some stations offering renewable fuels only.
The purpose of this study is to survey purchasers? attitudes to the use renewable fuels in roundwood and bioenergy transport in forest- and energy companies.
The study was based on qualitative interviews through a combination of face-to-face meetings and telephone interviews with each sample group. The total number of respondents was ten (10), consisting of five (5) from forest companies and five (5) from energy companies.
Transport service purchasers were generally positive to renewable fuels and considered these necessary in the future.
Vad styr kunden till köp inom elektronikbranschen? : En studie av tre ONOFF-butiker
En färsk undersökning visar att en av tre köper ny mobil vartannat år, var femte har tre tv-apparater och fler än var fjärde svensk äger en spelkonsol. Konkurrensen i hemelektronikbranschen hårdnar med den tyska kedjan Media Markts intåg i Sverige. De etablerade kedjorna får det allt tuffare och risken för utslagning ökar. Konsumenterna blir vinnarna som gagnas av lägre priser och ett större utbud. Många företag går i den fälla som innebär att de konkurrerar med låga priser, vilket ibland kan vara effektivt, men som många gånger bara betyder att man ger bort de vinster som krävs för att skapa och upprätthålla bestående fördelar gentemot konkurrenterna.
Svenska världsarv som besöksmål
Denna studie har som syfte att undersöka hur Svenska världsarv utvecklas som besöksmål genom att identifiera och kartlägga strategier inom attraktivitet, marknadsföring och service samt huruvida andra åtgärder genomförs för att attrahera besökare.Tidigare forskning kring utveckling av Svenska världsarv har visat sig vara knapphändig då världsarv i Sverige är en förhållandevis modern företeelse, därav skildrar detta examensarbete besöksverksamheten hos världsarven i deras olika faser av utvecklingsprocessen. För att ge en grundläggande bild av studiens fokusområden beskrivs geografiska perspektiv och begrepp, strategier för utveckling av världsarv samt turismutveckling.Urvalet av undersökningens sju medverkande världsarv är baserat på geografiskt läge då vi vill ha med svenska världsarv från norr till syd och öst till väst. Sex av de utvalda har kultur som grundvärde och ett är naturarv. De utvalda är Drottningholms slott, Falun, Gammelstads kyrkstad, Grimeton radiostation, Hansestaden Visby, Höga kusten/ Kvarkens skärgård och Örlogsstaden Karlskrona.Uppsatsen har ett induktivt angreppssätt där kvalitativa empiriska undersökningar genomförs i form av intervjuer med representanter från de utvalda världsarven som kompletteras med innehållsanalyser av världsarvens förvaltningsplaner, handlingsplaner eller liknande dokument med direktiv för besök och turism.Resultat från insamlad data visar att världsarven använder sig av liknande strategier. De utvecklar sin besöksverksamhet och attraktionskraft genom att erbjuda omfattande och personlig service samt marknadsföra sig själva och orten som att de erbjuder något unikt och autentiskt som endast kan upplevas på denna plats.
Att välja bok i biblioteksmiljön: En studie av hur bibliotekens exponering av litteratur påverkar biblioteksanvändarnas val
The aim of this bachelor thesis is to describe in part the public library users?process when deciding which books to borrow. Focus is on the library users?experience of the process and how literature exposure can support them intheir choice of book. This study seeks to find out to what extent choices arespontaneously made at the library, which elements of exposure that the userfinds helpful in the process and which factors usually influence the user infinding new things to read.The data was gathered through 100 structured interviews with public libraryusers.