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12951 Uppsatser om Service work - Sida 62 av 864
McDonalds CSR-arbete : Utvecklingen och orsakerna
CSR - "Corporate Social Responsibility" is a concept that in recent years has become of bigger importance for companies. Even at McDonald's, which quickly grew into today's 217 restaurants, with up to 430 000 visitors daily. We have investigated how the McDonald's CSR work has evolved over time, how it looks today and what has influenced this development. Things that have influenced McDonald's and led to their CSR work proved to be scandals and changes in legislations. The PR value of working with CSR has also increased and a lot of the CSR work has shown to be economically viable.
Reklam, mat & ko(n)sten att synas : En kvalitativ studie av fyra reklamfilmer från Coop och Lidl
Almost every commercial in television nowadays aim to sell a product or service. This researchpresents two big actors in the grocery chain and their respective commercials. The two actors thatare presented in this research are Lidl and Coop. Both Lidl and Coop are among the largest grocerychains in Sweden. By examine two commercials from each company we aim to find how theircommercials are structured.
Service En fall studie på NetOnNet, Elgiganten och dess kunder : En fallstudie på NetOnNet, Elgiganten och dess kunder
Problembakgrund: Vilka faktorer är viktigast för e-handel respektive butikskunderna vid val av köp av elektronikprodukter? Samt vilka faktorer e-handels och butiksföretag anser är viktigast för att få sina kunder nöjda.Syfte: Att analysera och utvärdera NetOnNet och Elgigantens syn och även deras kunders syn på service mellan e-handel och butik.Metod: En fallstudie har genomförts på företagen. Primär data samlades in genom semistrukturerade intervjuer samt enkätundersökningar.Resultat & Slutsats: Respondenterna i undersökningen är överens om att priset är det viktigaste när de skall köpa hemelektronikprodukter. E-handelskunder är mer priskänsliga och läser på mer om en produkt innan köptillfället, än butikskunder. Butikskunder väljer att fortsätta att handla i butik för att de anser att det är lättillgängligt, bra pris och för att det finns möjlighet till personlig interaktion.Båda NetOnNet och Elgiganten är överens om att det krävs en kombination av lågt pris och bra service för att lyckas på dagens konkurrensutsatta marknad.
Kompensationskrav vid samboförhållanden
This study focuses on the use of animals in social work from the perspective of social workers. The purpose of this study is to examine social workers? experiences of animal assisted social work and how social workers view the integration of animals in various fields of social work. The research is based on a qualitative method and four semi-structured interviews were conducted with social workers. The theories incorporated in the study are Attachment Theory and Sense of Coherence (SOC).The following results are presented: Social workers are considered to have a more comprehensive understanding of clients compared to their associates who do not hold a degree in Social Work.
Barns inflytande och demokrati i förskolan : ur pedagogers synvinkel
The purpose of this study was to find out what thoughts some preschool teachers had about gender andgender work. The aim was also to investigate whether preschool educational orientation had any impacton how teachers thought about gender and gender work.The scientific method for the study was qualitative research interviews. The interviews were conductedindividually with four preschool teachers from two different preschools. The first preschool was agender-oriented school and the other was a non-gender-oriented school.The results of the study show preschool teachers have good knowledge of gender and gender work andwhat they mean in preschool, and this is regardless of the pedagogical approach the preschool they?reworking for has.
Teknik- finns ett medvetet arbete med teknik? : En enkätstudie av pedagogers arbete med ämnet teknik i grundskolan, år F-5.
The purpose of this degree project is to study if there is a intentional work with technology in the elementary school, preschool to fifth grade, in a municipality. The work will also study what conditions there are in the schools in order to work with technology. 95 questionnaires were distributed to the responsible teachers in all primary schools in the municipality, from preschool to fifth grade. The results of the survey show that more than half of the respondents do not consider themselves to work with technology in the school. The conditions, in order to work with the school subject technology in the municipality, are primarily external such as: material, facilities and the ability to divide students into smaller groups.
County Branding : En studie i kommuners marknadsföring mot företag
There is a mutual dependency between the business world and the country?s municipalities. The municipalities are dependent on the companies to create work and tax income while the companies are dependent on the municipalities they are located in to provide good infrastructure among other things.Apart from this the municipalities can work activly with creating a strong brand in the eyes of the companies and many researchers in marketing agree that marketing of places will be more common in the future. Marketing of municipalities is however still a rather new and unexplored area and it is uncertain how and to what extent the municipalities work with this.The thesis is formulated:How are the municipalities working to market towards companies and is it possible to make out any positive change from these marketing efforts?The goal of this study is:Our goal is to examine how the view of marketing of places differs from different municipalities in the Stockholm region, how some of these municipalities work with this and how far they have come in this work.
Implementation av Microsoft Exchange ActiveSync mot en molntjänst
This report describes a bachelor thesis work performed at the cloud storage company CloudMe in Linköping, Sweden. The storage service provided by CloudMe allows users to access their files seamlessly from multiple units at the same time. In the cloud there is storage provided for contacts, calendar and e-mail, which is data nowadays normally used by smart phones.Exchange ActiveSync is a protocol developed by Microsoft which, among much more, provides functionality to synchronize the previously described data. This protocol is supported by the smart phone developers and the ability to synchronize over the exchange protocol is implemented in products by default. Due to this fact it would be preferable to implement support for synchronization from CloudMe to phones over this protocol.
Service i förändring : hur serviceförändringen upplevs av dem som påverkas av den
Målet med denna uppsats i landsbygdsutveckling är att undersöka hur landsbygdsbor upplevt den serviceförändring som ägt rum under deras livstid, hur det påverkat servicens tillgänglighet och hur de förhåller sig till servicen. Uppsatsen baseras på kvalitativa intervjuer med sju personer ifrån Ramsberg, i Bergslagen och som huvudsakligen analyseras utifrån Habermas teori om det kommunikativa handlandet. Studien visar att upplevelsen av förändringarna är kopplad till om förändringarna upplevs ske utifrån ett kommunikativt handlande eller kommer som en tvingande kraft utifrån abstrakta idéer. Den visar även att upplevelsen av servicen påverkas av vilka möjligheter till social interaktion den medför där det kommunikativa handlandet kan ske..
Att konstruera en lag : en diskursanalys av förarbeten till sexköpslagen
The aim of this study was to identify and analyze the dominating discourse in the preliminary work of the Sex Purchase Act. In order to achieve the aim of this study we selected preliminary work of the Sex Purchase Act that was produced between 1977 and 1999. The selection is based on the fact that prostitution began to be recognized as a social problem and a gender equality issue between men and women in society. The ongoing debate during the chosen years resulted in the Sex Purchase Act, which was passed in 1999. By using discourse analysis as a methodological and theoretical approach, we have empirically studied and theoretically analyzed the dominating discourse in the preliminary work of the Sex Purchase Act.
Att effektivisera ett förvaltarbolag
Executive SummaryThis final thesis has examined the effects of an increased centralization and better coordination of the distribution logistics at ABB in Västerås. The company is today strongly decentralized and there is a minimum of collaboration between the 20 business units. This is why the questions were raised; how could the business units coordinate outbound logistic activities and what effects would that provide. The objective of this final thesis is to provide basic data for a future decision-making which describe these effects.The report has mapped out the factors that are important to ABB in an evaluation of their logistic activities and how the outbound logistics work today. The four factors are cost efficiency, delivery service, environmental impact and logistics capability.
Kontaktperson enligt LSS : En studie av normförekomst i rättstillämpningen av LSS
The aim of this study was to examine the occurence of norms in court cases regarding the Swedish law of support and service for disabled (Lag 1993:387 om stöd och service till vissa funktionshindrade) with the help of a discourse analysis method. More specifically its aim was to examine and identify norms in the different dictums/statements that were to be found in the court cases regarding the supportive institution "contact person" according to the Swedish law "LSS" with the help of a norm science approach. The aim was also to examine when the applicant was found to be entitled to a contact person according to the LSS-law. To be able to do this, the author studied thirty-four different court cases. In these cases six themes were found, that indicated the occurence of norms.
Interiörens påverkan på tjänstekvalitet inom tjänsteföretag: en fallstudie på caféer i Skellefteå
The purpose of this thesis was to examine café owners perception of customers expectations and what they think the interior means to the service quality. It also aims to examine how café owners use the interior to create service quality. In order to examine this, a case study was conducted based on interviews with two café owners. The study showed that the café owners take the customers expectations into consideration. It showed that they think the expectations were affected by which purpose the customer had with their visit.
Mer djur i socialt arbete? : socionomers röster
This study focuses on the use of animals in social work from the perspective of social workers. The purpose of this study is to examine social workers? experiences of animal assisted social work and how social workers view the integration of animals in various fields of social work. The research is based on a qualitative method and four semi-structured interviews were conducted with social workers. The theories incorporated in the study are Attachment Theory and Sense of Coherence (SOC).The following results are presented: Social workers are considered to have a more comprehensive understanding of clients compared to their associates who do not hold a degree in Social Work.
En resa för ett träd : En hermeneutisk studie om attityder till klimatkompensering av flygresor
The purpose of this paper is to examine the attitudes and willingness towards climate compensation in air travel. The study discuss if people feel a personal responsibility about the environment. Earlier research shows that tourists are positive towards climate compensation, but in reality very few use this service. The main question is: Which are the reasons for travellers not to use climate compensation? The used methodology is qualitative and based on ten interviews with people who have travelled by air one or several times since January 2007, when the service was first established.