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6135 Uppsatser om Service company - Sida 55 av 409

Transportekonomi : Underlag för prisförhandlingar

The report addresses four main tasks, situation analysis of the company's total costs and transportation volume, cost analysis associated with the adjustment of the filling ratio, transport costs for the expansion and new expenses on a combination of expansion with new adjusted filling ratio.  Increasing transport costs for the company was the main reason for the request of the current situation analysis. A survey of the total cost with the actual volumes and transport provider pricing is the basis of the analysis that extends from May 2006 to October 2008. The results show an increase in costs, both overall expense and per cubic meter of transported goods. Volume spreads, trends, and seasonal variations are according to our and the company?s expectations.

Lean IT Assessment Tool : Ett verktyg för att utvärdera möjligheterna till effektivisering av en IT-avdelning

During the last decades the importance of IT has increased for businesses all over the world. It has transferred from only being used in administrative purposes to become more integrated to the core business. Due to the financial crisis in 2009 and increasing globalization, IT is facing the challenge of lower costs and increased efficiency. This requires IT-departments to embrace new strategies in order to fulfill these new tougher demands.Lean is a business development concept that aims to lower costs through more effective processes by removing all activities that does not create any value from the end customer?s perspective.

Hörs det bra där bak? : - en kvalitativ studie om den interna kommunikationens utmaningar och vinster hos företag inom service- och tjänstesektorn.

 Frågeformulering: Vilka utmaningar och vinster kan intern kommunikation generera för företag inom service- och tjänstesektorn?Syfte: Huvudsyftet med vår uppsats är att studera och utveckla en förståelse för hur den interna kommunikationen används i praktiken hos företag inom service- och tjänstesektorn.Vårt delsyfte är att upptäcka aspekter som är viktiga att ta i beaktning vid implementering och användandet av intern kommunikation.Metodansats: Vi har använt oss av en kvalitativ forskningsmetod och genomfört intervjuer med respondenter som representerat fem olika företag verksamma inom service- och tjänstesektorn.Slutsatser: Resultatet i denna studie har visat på en medvetenhet bland Respondenterna om den interna kommunikationens effekter. En av de främsta utmaningar som visat sig bland samtliga Respondenter är att lyckas nå ut till alla mottagare inom organisationen. Vi har kommit fram till att riktade meddelanden når mottagaren på bästa sätt men att det upplevs svårt att utforma och rikta informationen. Lyckas ledningen med de utmaningar den interna kommunikationen medför kan det genera flera vinster.

Processkartläggning : Det nödvändiga förarbetet inför implementering av ett affärssystem

During the last decades the local business as well as the multinational organization hasexperienced prominent changes in the technical field. The requirements for reaching newmarkets and achieving higher efficiency in daily work have risen to a whole new level. Totake advantage of the possibilities of IT the user has to be aware of the company?s businessactivities, what shortcomings and chances of development exist today. This is what makes itinteresting to depict the current situation of the company?s business.

Fast driftställe vid internetbaserad verksamhet

It is more common now to purchase products and services on the Internet. More and more companies choose to sell their services and products this way. Some services and products the customers can get delivered directly to their computers. Therefore, it is important for entrepreneurs to know when they risk a permanent establishment in another country due to their Internet based activity. If the company gets a permanent establishment in the other country, the other country can tax the income which is relatable to the company?s permanent establishment.

Att implementera uppförandekoder ? Intern implementering av miljöriktlinjer i en organisation

In this bachelor thesis we have used a case study to examine the potential opportunities and obstacles an organization may have to internally implement a code of conduct with regard to the environmental guidelines. To succeed with the implementation of codes of conduct, companies need to ensure that what is provided to be implemented do this according to scheduled time targets, but also that is to be implemented in the organization actually is what is intended to be implemented, and that those that are involved in the implementation will be satisfied with result, this is because it is the employees who will follow the guidelines contained in the Code. Heide & Grönhaug (2002) argues that lack of communication is the main reason why the implementation in the business strategies fails. In this case study we have used primary data from interviews in the case company as well as secondary data from earlier research and information from the case company itself to develop our conclusions. The case study shows that the existing environmental awareness in an organization often is founded in common sense about how to act.

I globaliseringens vågrörelse; en etablering i Lycksele kommun.

This study describes how a larger investment by a private company in the northern interior can affect a municipality?s economy. The mobility to the municipality is expected to increase and some of the direct and indirect effects that this investment can implicate on their economy are discussed. The method for this study is qualitative. Interviews have been made with the initiative owner of the company LHG Learning Center and with civil servants in the municipality of Lycksele. The conclusions drawn in this study are that the establishment of LHG Learning Centers in Lycksele will include both opportunities and risks for the municipality?s future.

Analys, design och implementering av Orbit ones dokumenthanteringssystem

This report describes the development of a system for controlling documents. The report starts with a problem description which the company wants an intranet-based solution for. The report then continues to describe the development phase for the different parts of the system which results in a complete system. The company that wanted this system is called Orbit One and is located in Ronneby, Sweden. They have had a problem with old documents circulating in different versions and in different binders.

Göra själv eller inte : Service på nya premisser

Service, i form av tjänster, har i vårt samhälle vuxit sig till en stor och naturlig del av vår vardag. Utvecklingen går nu mot att kunderna får allt större ansvar över service-processen, vilket slutligen resulterar i vad som kallas självservice. Forskningen kring självservice har i huvudsak varit ur ett managementperspektiv och dessutom inriktad mot teknik-baserad självservice. Denna uppsats avser att komplettera befintlig forskning med dels ett kundperspektiv och dels en inriktning mot icke teknikbaserad självservice. Den frågeställning som vi arbetat efter är: Hur resonerar kunden kring sin roll i serviceprocessen? Uppsatsen är avgränsad till att gälla hyresgästers uppfattningar av ett självservicesystem som kallas för VLU, som innebär att hyresgästen får det övergripande ansvaret för lägenhetsunderhåll.

VARETT.SE : Hemsida med webbshop och administrationssystem

This thesis will show you how to build and construct a interactive website with a web shop and a web based administration system. The website is developed for a company called Varett. Varett will use the website to reach out for a larger group of customers and also for promoting new products. I have develop this site mainly using ASP, MS Access and HTML. I have also developed a graphic profile for the company to use at the homepage and at other commercial products.

EKONOMISTYRNING AV BUTIKSVERKSAMHET: ? en fallstudie av modeföretaget ?Alfa?

The aim of this thesis is to examine how salesperson control can be exercised in a retail store environment. A case study has been performed on a Swedish fashion company emphasizing the relationship between the company?s upper level management and their retail store operations in order to describe, analyze and classify the prevailing management control mechanisms. The paper presents an agency theoretical approach to the relationship applying behavior- and outcome based control theory, performance measurement theory and incentives theory in order to give a comprehensive image of the control system. The main finding is that the company?s management control system as applied to the sales force in its retail stores can be categorized as mainly behavior-based despite several explicit outcome-based features..

Alla ska med : en etnografisk studie om Stena Bulks unika företagskultur

AbstractCorporate cultures have since the 80's, when the phenomenon was associated with a company's economic success, been a frequent research object. Corporate culture is then often described as something that can create efficiency, success and loyal employees. Often discussed about strong corporate cultures are that members in the organization have accepted the same norms, values and goals. Research also mention unique corporate cultures, where no organization is alike, depending their different stories, leaders, backgrounds or geographical locations.?? This study aims, through observations and interviews on an ethnographic basis, to describe the corporate culture in Stena Bulk.

Clemens en August - A Network Perspective

The purpose of the paper is to explore of what importance network relations are to the small fashion company Clemens en August. Clemens en August is a new German fashion label, which has the goal to become established in the high-end segment. The company uses an innovative sales strategy, directly distributing its products to the end costumer. The theories used will serve as a tool to analyze Clemens en August 's strategy from a network perspective. As the Bachelors thesis nr: 12464 ?Clemens en August ? A Network Perspective?, authors; Malin Elmlid, Biancastella De Angelis and Carsten Juldorf, date of approval 2006-01-11, contains delicate data about the studied company we have decided to classify it as secret.

Dolda resurser : Att synliggöra icke materiella tillgångar

Background: Once upon a time the most important resources in an economy were tangible goods. Historically, Swedish company culture has been dominated by engineering and techni-cal innovation has been the focal point. Today, Intangible values drive product development and form a company?s differentiation. Intangibles have therefore become the most prominent resources in a company.

Consumers' behaviour in the use of online services and the cultures effect on it-a study of Swedes and Danes use of online job databases

The thesis deals with consumers behaviour in the use of online services and the cultures effect on it. It is a study of Swedes and Danes use of online job data bases. The thesis is based on a quantitative study. A questionnaire were used sent out to 80 Swedes and 80 Danes. The theory concerns areas of online consumer behaviour, decision making and services theory as well as theories within culture in relation to services and behaviour.

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