The object of this essay was to illustrate and analyse what determines that a contract treatment investigation for a drug addict is initiated and what factors influence the investigation itself, from the probation service officer's perspective.We selected the following two questions:- What does the probation service officer see as being the deciding factor for a contract treatment investigation to be initiated?- What questions appear in a contract treatment investigation and how do they influence the investigation, according to the probation service officer?To find answers to these questions we conducted interviews with 11 probation service officers, during November and December 2005, at three different locations across Skåne. We decided to use the qualitative method for collecting the data we needed.In our essay we came to the conclusion that the will and motivation of the client is a deciding factor whether or not a contract treatment investigation is to be initiated. An important collaborator in this process is the social services. According to the probation service officers, many of the problems that may appear in the co-operation are due to the tough economic constraints experienced by the social services.

Application Lifecycle Management (ALM) is a genre of computerized systems which allows system development corporations to efficiently and more easily manage, maintain and handle the applications lifecycle. These ALM systems have a wide variety of tools which can be integrated to enable and support collaborative work, while they act at the core of the organisation. Todays ALM systems support flexible system development methods throughout the entire development process. This paper focuses on a case-study of a Swedish business- and technology corporation and their use of two ALM systems with an aim to unravel the differences between these systems and their functionality to serve as a basis for decision making regarding their utilization of best practice with their ALM-Systems. Meanwhile we studied their approach to ALM systems to see if they were using them according to the initial idea of ALM systems.

SyfteSyftet med denna uppsats är att undersöka hur revision av företag inom restaurangbranschen ser ut och få ökad förståelse för svårigheterna. Dess syfte är även att söka information om hur den interna kontrollen sköts i företag inom restaurangbranschen. Denna studie skall presentera intressanta åsikter om hur revision inom restaurangbranschen kan underlättas. Bakgrund:    Att bevaka företagets tillgångar kan vara ett problemområde vilket kan existera i samtliga verksamma företag. Hos dessa utgör oftast intäkterna den största posten i företaget och det är därför viktigt att företaget har kontroll på denna post. Restaurangbranschen är en av de mest fuskbenägna branscherna, detta visar Skatteverkets granskning.

The annual cost of home care services of transport in Falun/Borlänge, is now at 31 million kronor. It is clear from previous research that it is possible to reduce these costs through a restructuring of the existing home-help service. The restructuring aims to have a higher proportion of older people, who are in need of care, to live in special accommodation, in order to reduce transport costs. Therefore there is a need for systems that allow home-help service to plan their operations in such a way that transport is working as efficiently as possible. Through better planning, there are profits to be done.

Tjänstesektorn är den dominerande sektorn på arbetsmarknaden i Sverige. På Ikano Bank som är vårt fallstudieföretag råder problem vid tillvaratagandet av kundsynpunkter. Detta är problematiskt eftersom kunder är bland det viktigaste för ett tjänsteföretag. Därmed lyder vår problemformulering;Hur kan ett tjänsteföretag agera vid insamlande av kundsynpunkter?Syftet med denna uppsats är att beskriva hur en process kan gå till vid insamlandet av kundsynpunkter samt vid tillvaratagandet av dessa.I denna studie har vi presenterat materialet i fyra olika kategorier för att det ska bli tydligt och lätt att följa.

Purpose/Aim: The aim of this essay is to study the expectations towards the launch of an intranet in a large organisation.Material/Method: A qualitative method has been used to fulfil the purpose of this essay. Indepth interviews have been made with eight informants of dioceses.Main Results: The study shows that the eight informants of dioceses all are positive towards the launch of an intranet in the organisation. They believe that it in time will lead to a more effective intern communication with less channels and more efficient messages..

ABSTRACT Title: The new Public ServiceAuthors: Hanna Haeggström, Sara Marklund, Madeleine OlssonLevel: Bachelor thesis in Media and Communications Studies Supervisor: Olof HulténLocation: School of Communication and Design, University of Kalmar, spring 2008Language: SwedishNumber of pages: 55There is an ongoing change of the media industry where new types of media emerge as a result of technological advancements. The audience and their use of the media have changed where available range has expanded while the size of the audience has remained the same. For media companies this implies a fight for the audience, where the right approach is vital for keeping as well as attracting new customers. Public service is an issue under current debate and its future role in the media industry has been brought into question. This survey investigates the roll of public service in Scandinavia in a new and changing media industry and how they should act to be important for their audience.

Occupational Health Service (OHS) has an important role in society. It is designed to prevent illness and strengthen the health of workers. OHS operations and development are currently being studied at the School of Technology and Health at the Royal Institute of Technology in Sweden. One of the industries studied is the home maker service. During the 2010s were such employees one of the most ill groups in Sweden.This master's thesis in occupational environment development and change management focus on examining the special knowledge an OHS and its clients in one home maker service need to strengthen the workers of the industry and find out how the interaction between OHS and home maker service works and how it could be evolved.A qualitative study was conducted in a Swedish city on the basis of an organizational perspective.

Syftet med vår uppsats är att förklara sambandet mellan relationen och de faktorer som främjar alternativt hämmar intensiteten i relationen mellan intern och externrevisorn.För att förklara de faktorer som påverkar intensiteten i relationen har vi byggt en egen teori. Vi har gjort en illustration för att förtydliga vår teori för läsaren. Vi har försökt att med hjälp av redan befintliga teorier och olika synsätt styrka vår egen teori. Teorin har sedan utmynnat i hypoteser. Vår övergripande hypotes utgår från revisorernas oberoende.

I alla sorters affärer är det viktigt att skapa ett mervärde till kunden och detta kan uppnås på flera olika sätt. Lean är en filosofi vars mål är att förbättra företagets prestationer genom flera olika verktyg. Vår uppdelning av lean har skett i tre begrepp; 5S, Just ? In- Time och Total ? Quality ? Management. I kort handlar dessa begrepp om att minimera slöseri, förkorta ledtider och ett förbättrat kvalitetsarbete.Varumärket är ett annat sätt att skapa mervärde till kunden.

.

Inledning: Efter flera redovisningsskandaler bestämde Svensk näringsliv, med flera, att instifta Kollegiet för Svensk Bolagsstyrning som övervakar Koden för Svensk Bolagsstyrning. Bland det viktigaste är bestämmelser angående intern kontroll. Intern kontroll är viktigt för alla bolag och dålig sådan anser många är en orsak till många företagskonkurser. 2005 instiftades denna kod vars krav tvingade noterade bolag att lämna en rapport angående deras IK och att utvärdera sin IK för första gången.Syfte:  Syftet är att undersöka om bolagskodens införande har påverkat bolagens sätt att arbeta med intern kontroll av den finansiella rapporteringen, baserat på intern kontroll rapporterna samt att jämföra bolagen som lyder under enbart Koden med de som även lyder under SOX för att se om det finns en skillnad i hur mycket förändring som har skett under åren 2005-2008.Metod: Undersökningen är en kvalitativ studie med en induktiv ansats. Studien innefattar flera år så att vi kan se en förändring över tiden.

This paper will expose the serious phenonomen Distributed Denial of Service (DDoS). Businesses without a good security policy are easy targets for attackers. We will cover why its hard to protect yourself, present previous attacks and ways for individuals and businesses to secure themselves. We have based our paper on previous cases and done intervjues with companies who specialize in dealing with these kind of threats. Then come up with guidelines wich will be helpful for businesses when they want to strengthen there security against Distributed Denial of Service-attacks..

This Master thesis is about elderly visually impaired and their use of libraries. It poses the question how visually impaired elderly looks upon their local library. Their thoughts and opinions are mainly from two sides. One is what they think about the service that they get. The other is what they think about the information concerning this service.

The outset of this thesis is to raise questions on how we design for the mobile context and the capabilities of smartphones. Not only the presentation but also the use of input and interaction between a service and a user.This work evolves around sign up forms and answers the question: How does the sign up process affect the holistic perspective of a digital service regarding usability and user experience? This thesis consists of a case studies, and design experiments conducted on Twitter, Instagram and Randos sign up processes to explore if and how the usability, and the user experience could be affected and im- proved.This concluded some important aspects to be considered when designing sign up forms for a digital service.The usability, and the user experience is not only affected by user interaction, and the choice of input method but it?s also affected by which data the service is requesting, and more important; if that data is motivated to request by the service..