I en ny allmänhets tjänst
- En studie om Public Service i ett förändrat medielandskap
ABSTRACT Title: The new Public ServiceAuthors: Hanna Haeggström, Sara Marklund, Madeleine OlssonLevel: Bachelor thesis in Media and Communications Studies Supervisor: Olof HulténLocation: School of Communication and Design, University of Kalmar, spring 2008Language: SwedishNumber of pages: 55There is an ongoing change of the media industry where new types of media emerge as a result of technological advancements. The audience and their use of the media have changed where available range has expanded while the size of the audience has remained the same. For media companies this implies a fight for the audience, where the right approach is vital for keeping as well as attracting new customers. Public service is an issue under current debate and its future role in the media industry has been brought into question. This survey investigates the roll of public service in Scandinavia in a new and changing media industry and how they should act to be important for their audience. The thesis targets how the public service phenomena works with new media channel, how they approach the change in how the audience consume media. The probable scenarios is based on the change between the current public service situation in the Nordic region and the future, where we put the future role of public service in a changing market into question. The study focuses on public service and is based on relevant theoretic frameworks and in-depth interviews. The theoretic-oriented framework is based on the phenomena from a change in media supply, a change in media consumption as well as how public service ought adjust to be in order for its survival. The interviews make out the core of the study, where key individuals from the industry have been interviewed. The direction of the interviews has been towards public service, emerging media, change in the audience, public service?s approach to their surroundings and how it can develop and become an organization adapted to today?s development. The conclusion of the study is that in order for public service to retain a function in the changing media environment have to maintain a high grade of audience utility. In order to do so, public service has to revaluate and change their strategy as the audience and their relation to and consumption of media services and products has changed.