This Master Thesis is a part of PlymoVent?s business to customer plot, with the aim to investigate how the consumers receive the services that PlymoVent provides. With regard to PlymoVent's business strategy and reference theory, the demands of how to receive and monitor a supply chain for a better customer satisfaction where targeted. The findings refer to poor customer satisfaction due to obscure procedures in problem resolution and discrepancy handling, and vague transportation accuracy..

The practice of residential treatment of youth has been up for debate for quite some time. The debate regarding institutional care has voiced concerns regarding the lack of follow-up and evaluation of treatment and its efficacy. It is especially important with additional research on residential treatment conducted from the perspective of those being treated, as well as the treatment providers. This study aims to add to this field of research. The study is based on two empirical studies conducted through qualitative interviews.

Syftet med studien är att ta fram ett grundläggande material för vidare undersökning avseende högre kvalitet vid taxeringsförfarandet i samband med justering av taxeringsvärden när väg fram till småhusfastigheter saknas. Detta då det idag inte finns några riktlinjer kring denna justering. Målet med studien är att undersöka vilken värdeinverkan avsaknad av väg till småhusfastigheter kan anses ha på marknadsvärdet, och vad som gör denna värdeinverkan svår- eller lättbedömd.Metoderna som tillämpats i studien avser en kvantitativ- samt kvalitativ undersökning. Den kvantitativa undersökningen har genomförts i form av telefonintervjuer med mäklare och fastighetsvärderare. Detta för att få en generell bild av hur marknaden anses uppfatta förhållandet avsaknad av väg.

John A. Warden III is one the most mentioned air power theoretic of his time.He has written a number of theories concerning air power and the best way to use this to win wars.The author of this paper gives a short resume of what he consider are the central thoughts in John Warden´s theories. These thoughts result in four factors; Enemy as a system, centre of gravity, parallel attack/concentration and finally air superiority. These factors are then being used to inves-tigate if NATO used Wardens theories during the Kosovo war in 1999.The reason for the author to choose the Kosovo war specifically is due to the fact that NATO during the war only used air power as an instrument to get Serbia´s president Milosevic to the negotiation table but also the fact that this would turn out to be quite a challenge for NATO.The conclusion is that out of the four factors only one is traceable throughout the entire operation, and that is air superiority. Regarding the other three factors they can only be found in parts of the operation..

Today´s debate in farming is being focused on tourism, outdoor life and hobbies in the rural areas. This is of interest also for the general public as a way of counteracting the depopulation of the rural areas. Within the last years, the farming has become more technically advanced and hence efficient. This has led to increased production volumes and wider selection of products with lower margins for the farmer as a consequence. When the profitability is reduced, the farmer is faced with the choice of either increasing efficiency or diversification of the business.

Background: There are many possible reasons why a patient gets a stoma and in every case it?s of importance for the nurse to adjust nursing care, information and patient education from individual presuppositions. Problem: Patient education regarding stoma self-care is an important part of the nurse?s work within stoma care. The patient is depending on the guidance of the nurse and therefore it is relevant to illuminate the importance of education regarding gaining ability to perform self-care.

When one experiences a place, it is a complex composition of both social and spatial factors.One of these spatial elements, is scale, which is influenced both by the room size and itsproportions. This paper aims to explore both large and small scale concepts and thus increasethe understanding of how scale directly and indirectly affects the experiences and uses ofurban space.First, is a theoretical discussion of scale in relation to aesthetics and the differencesbetween real scale and perceived scale. Next, is an analysis of spatial perception usingexamples from two existing sites. One, which is understood to have been planned in a largescale and one which is understood to have been planned in a small scale.When preparing this paper, the focus quickly became the importance of scale as itrelates to street spaces. The perception of a street usually takes place while in motion, whichforces it to be perceived in sections.

This Master Thesis treats the non monetarian aspect about the Internet Portal from a consumer and company perspective. The purpose of this thesis i st o give or create a picture and a tool, a model for how the Internetportal could be evaluated an valued. By creating a so called Dynamic Scorecard the authors of this Thesis have created a model throug which the purpose of this thesis is served. Through this model the authors have come to the conclusion that the Internet Portal can be evaluated through both economic, social, service and technical factors as well as through what relationship the companies or consumers value concerning the Internet provider. The product of conclusions of this Thesis is that there are three main factors upon wich the Internet Portal is valued.

Denna uppsats behandlar små och medelstora fastighetsföretags möjligheter att finansiera sigmed lånat kapital, till belåningsgrader som ligger högre än de som de traditionella bankerna vill låna ut till. Uppsatsen syftar till att kartlägga vilka finansieringsalternativ som finns på den  svenska  kapitalmarknaden  för  små  och  medelstora  fastighetsföretag  och  hur  dessa finansieringsalternativ kan utvecklas.Studien har en kvalitativ ansats. Kartläggningen baseras dels på sekundära källor, och dels på information  tillskansad  genom  intervjuer  med   personer   verksamma  inom   fastighets- finansiering, fastighetsägande eller inom akademin.Bland de alternativa finansieringsformerna på kapitalmarknaden för denna typ av företag finns  främst  mezzaninfinansiering  och  obligationsfinansiering.  Mezzaninfinansiering  är skulder som upptas med sämre säkerhetsläge än normala banklån.   Obligationsfinansiering upptas  på  kapitalmarknaden  genom  att  skulder  tas  upp  från  aktörerna  på  marknaden. Säljarreverser,  tilläggsköpeskilling,  banklån  med  hög  amorteringstakt  samt  kapital  från medinvesterare  är  andra  former  av  alternativa  finansieringsformer  som  förekommer  på marknaden, och som företag med framgång kan använda sig av i vissa situationer.Efterfrågan  av  alternativa  finansieringsformer  är  stor.  I  studien  menas  att  mezzanin- finansiering är den av de alternativa finansieringsformerna på kapitalmarknaden som fungerar bäst. Marknaden förväntas dock kunna utvecklas och det bedöms finnas plats för fler aktörer.

Abstract  Title: High-Risk Funds vs. Mutual- Index FundsA study of macro -variables influence on different funds choice Level: Final assignment for Bachelor Degree in Business Administration Author: Moses Yokie & Bo Lemar Supervisor: Ogi Chun & Cheick Wagué Date: 2011-05-25 Aim: The purpose with this thesis is to compare two different types of mutual-index fond and a high-risk fund in relation to the macro variables. The purpose also includes an investigation about if an investor will receives a higher return on high-risk fund than on mutual-index fund in a 10 years period.Method: A quantitative method has been use in this study, where the information has been received from Morningstar. Microsoft Excel has been used to process the collected data in order to calculate the expected return and the risk measures. The result is presented in graphs and tables on the empirical capital, in order to analyse and compare it with the theories and the selected macro- variables to see if there will be any correlation. Conclusion: This research shows that there is no possibility that the macro-variable factors can benefit an investment on high-risk fund or on mutual-index fund in the short run.

Background: In our case study we have been studying a company that during the last seven years have tried to implement the control system Balanced Scorecard. They have during this period made three attempts. According to Kaplan and Norton, the creators of Balanced Scorecard, it should take about 16 weeks to implement a Balanced Scorecard. Purpose: Our purpose is to investigate which factors that influence the possibility to implement Balanced Scorecard. Method: We have conducted a case study where we have studied implementation at three levels in a company.

Syfte Konkurrensen i fastighetsmäklarbranschen ökar vilket innebär att fastighetsmäklarna blir allt mer beroende av att vårda sina kunder och skapa långsiktiga kundrelationer. Syftet med denna undersökning är att få större kunskap om hur mäklare arbetar med kunduppföljning i det dagliga arbete samt få en djupare förståelse för varför det egentligen är viktigt med uppföljning. Undersökningens problemfrågor är: Varför är det viktigt med kunduppföljning för en fastighetsmäklare? Hur arbetar fastighetsmäklare med kunduppföljning i praktiken?MetodUndersökningen är gjord utifrån en kvalitativ metodansats då den huvudsakliga frågeställningen i undersökningen kräver en beskrivning av verkligheten. Intervjuer, med en låg grad av strukturering och standardisering, har gjorts med fastighetsmäklare.

This study examines patterns of consumption during the 1780s in Öjaby and Virestad parishes. I have examined the clothes and jewelry in estate inventories using the concept of status. Then I have used Pierre Bourdieu's theories to understand fashion mechanisms.I have identified five different groups, each distinguished by their formal wear. Men have similar clothes but in Virestad they have more items and more silver. Four people were divergent, they choose other materials and models.

Real-time systems are required to answer to external stimuli within a specified time-period. For this to be possible, the systems behaviour must be predictable. The use of active databases in real-time systems introduces unpredictability in the system, e.g. due to their use of active rules. The behaviour in active databases is usually specified in ECA-rules.

Several theoretical models of change exist concerning attachment, but an integrated view and knowledge of the role separate factors of change play for the individual is lacking. This phenomenon is hereby studied by semi-structured interviews of 20 persons. Change and factors of change are examined statistically with affectregulation as measure of attachment. The results show that these individuals´ changes are small and mostly towards secure attachment. Metacognition is related to greater change towards secure attachment.