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6409 Uppsatser om Public service - Sida 57 av 428

Konstupplevelsen, platsen och företeelsen: Tillfälliga konstutställningar på folkbibliotek

The main purpose of this master thesis is to give the reader a picture of the experience of art and of its room in the public libraries, but above all to examine the phenomenon temporary art exhibitions in public libraries in the county of Östergötland. The study is limited to a specific activity of art, namely temporary exhibitions in libraries. Geographically, the investigation is limited to the public libraries and their branch libraries in Östergötland. Time concentrates on the present situation in 2000 and 2001. Methodologies are partly observations in some libraries, partly qualitative questionnaires to all primary libraries and their affiliates in Östergötland.

Analysis of Quality of Service of Wireless LAN for IEEE 802.11e

Nowadays Wireless LAN is playing a more and more important role in network systems. After 1999, in which the IEEE organization published its Wireless Local Network standard 802.11[1], many people saw the advantages of the standard but also the lack of support for multimedia streaming. A lot of research work has been done on the proposed IEEE 802.11e standard draft during the past 4 years. It is supposed to be able to fully support Quality of Service. The final version will be published early in 2004.

Högskolestudenters biblioteksanvändande: En intervjuundersökning av några storanvändare

The purpose of this master?s thesis is to examine how some university students, who are using the libraries extensively, use and experience the public and the university library and what they expect from the two different library types. I also compare their expectations with the different tasks and aims of the two library types. To answer this I have interviewed seven students at the department of history of literature at Göteborg University. I have also studied some literature and research related to this subject, for example user studies about students and libraries and the information behaviour of distance students.

Bloggning.se : - en studie av den svenska bloggsfären utifrån Habermas offentlighetsteori -

AbstractTitle Blogging.se ? a study on the swedish blogosphere from a Habermasian public sphere-perspective (Bloggning.se ? en studie av den svenska bloggsfären utifrån Habermas offentlighetsteori)Author Anders LarssonAim To see whether or not weblogs (blogs) could be said to rejuvenate the public sphere, as it was first described and later re-evaluated by Jürgen Habermas.Method A quantitative analysis of 733 randomly selected swedish weblogs has been done. This analysis set out to see what different categories of bloggers (difference in f.e. gender and age) wrote about, and whether or not these subject categories could be said to play a part in constituting and/or rejuvenating a public sphere.Main results The main results of the quantitative study was that even though most blogs write about ?private? subjects, the most popular blogs, i.e.

Vårdvalets påverkan på styrningen av Närhälsans vårdcentraler i Västra Götalandsregionen ? ett New Public Management-perspektiv

I och med vårdvalets införande, dvs. att patienterna själva fick bestämma var de skullefå sina basala vårdbehov tillfredsställda, har primärvården i Västra Götalandsregionen öppnats upp för privata aktörer. Från att ha agerat på en starkt reglerad marknad har de offentliga aktörerna nu blivit konkurrensutsatta. Studien behandlar vårdvalets påverkan på styrningen inom den offentliga Närhälsan utifrån ett New Public Management-perspektiv. Genom kvalitativa intervjuer med totalt fyra vårdcentralschefer och två primärvårdschefer visar denna studie att styrning av den offentliga Närhälsan i den uppkomna konkurrenssituationen har lett till ett marknadstänkande i linje med New Public Management-teorin.

New Public Management och frivårdsinspektören

Med termen New Public Management, NPM, vill samhällsvetenskapliga forskare beskriva den våg av organisationsförändringar inom offentlig förvaltning som svept över västvärlden de senaste cirka 30 åren. Den här uppsatsen undersöker hur frivårdsinspektörer inom den svenska kriminalvården upplever sin arbetssituation utifrån förekomsten av NPM-principer. Fem frivårdsinspektörer intervjuades utifrån tre temata som är kopplade till NPM - mål, kontroll och utvärdering. Undersökningen visar att verksamheten tycks ha förändrats påtagligt under den tid intervjupersonerna arbetet inom kriminalvården och att dessa förändringar kan kopplas till uppkomsten av NPM. Delar av arbetets organisering beskrevs som positiv för såväl kriminalvårdens anställda som för dess klienter.

Hörs det bra där bak? : - en kvalitativ studie om den interna kommunikationens utmaningar och vinster hos företag inom service- och tjänstesektorn.

 Frågeformulering: Vilka utmaningar och vinster kan intern kommunikation generera för företag inom service- och tjänstesektorn?Syfte: Huvudsyftet med vår uppsats är att studera och utveckla en förståelse för hur den interna kommunikationen används i praktiken hos företag inom service- och tjänstesektorn.Vårt delsyfte är att upptäcka aspekter som är viktiga att ta i beaktning vid implementering och användandet av intern kommunikation.Metodansats: Vi har använt oss av en kvalitativ forskningsmetod och genomfört intervjuer med respondenter som representerat fem olika företag verksamma inom service- och tjänstesektorn.Slutsatser: Resultatet i denna studie har visat på en medvetenhet bland Respondenterna om den interna kommunikationens effekter. En av de främsta utmaningar som visat sig bland samtliga Respondenter är att lyckas nå ut till alla mottagare inom organisationen. Vi har kommit fram till att riktade meddelanden når mottagaren på bästa sätt men att det upplevs svårt att utforma och rikta informationen. Lyckas ledningen med de utmaningar den interna kommunikationen medför kan det genera flera vinster.

Göra själv eller inte : Service på nya premisser

Service, i form av tjänster, har i vårt samhälle vuxit sig till en stor och naturlig del av vår vardag. Utvecklingen går nu mot att kunderna får allt större ansvar över service-processen, vilket slutligen resulterar i vad som kallas självservice. Forskningen kring självservice har i huvudsak varit ur ett managementperspektiv och dessutom inriktad mot teknik-baserad självservice. Denna uppsats avser att komplettera befintlig forskning med dels ett kundperspektiv och dels en inriktning mot icke teknikbaserad självservice. Den frågeställning som vi arbetat efter är: Hur resonerar kunden kring sin roll i serviceprocessen? Uppsatsen är avgränsad till att gälla hyresgästers uppfattningar av ett självservicesystem som kallas för VLU, som innebär att hyresgästen får det övergripande ansvaret för lägenhetsunderhåll.

New Aid Management: En kritisk analys av new public management-ideal i styrningen av Sveriges internationella bistånd

Since the 1980s, the management philosophy New Public Management has resulted in major changes in the public administration system in several countries, especially in the West. A market oriented approach and an increased focus on performance measurement are ideals that are salient in these changes. The aim of this bachelor thesis is to examine the management philosophy?s influence on international relations through a critical analysis of some of its ideals in the management of international development cooperation, where effectiveness, quality, and results have been new dominant concepts. Through a qualitative content analysis of a Swedish Communication from 2014 ? the Aid Policy Framework ? and a debate in the Swedish parliament where this Communication was discussed, different themes that reflect the strategy of so called results based management in Sweden are identified.

En rättvisande bild av biblioteken? Problem och möjligheter kring folkbibliotekens verksamhetsberättelser

The purpose of this master´s thesis was to investigate the role and function of the annual reports of public libraries: for what purpose are they put together and how are they evaluated and utilised. The study presents different views on the structure and content of library annual reports. Focusing on a specific public library and its municipal administration, the authors identify and describe problems and possibilities regarding the library annual reports. The study also provides a general view of their occurrence, their addressees and the importance attached to them.In a review of current literature on accounting and activity reports the authors place the annual reports of public libraries in a wider context. The study also presents two current models of performance measurement - the Intangible Assets Monitor and the Balanced Scorecard - which were developed in the private sector, and the authors discuss their relevance when applied to public libraries.Data were collected both in interviews and by means of a questionnaire.

Folkbibliotekssponsring : en undersökning av alternativa finansieringsmöjligheter för svenska folkbibliotek

As public libraries in Sweden receive the bulk of their budget from local government funding, which has stayed static or, at best, seen small increases, libraries have been faced with inadequate resources with which to satisfy increasing expectations from users. As few libraries are over-funded in the first place, ways may have to be found to combat this situation. The aim of this Masters thesis is to examine alternative sources of funding for Swedish public libraries, and my main focus of interest is that of sponsorship. The method used is a literature study combined with an empirical study, in which interviews were conducted with five persons each with long experience of working with public libraries. The literary study deals with the concept of sponsorship, and the motivations for companies to sponsor are also examined.

Rädslans koreografi : Unga mäns föreställningar om rädsla, hot och maskulinitet i den offentliga vardagen

"The choreography of fear" is a discourse-analysis study which focus at how young men speaks about fear, threat and violence in the public everyday life. The study adopts socialcontructionism as theoretical approach and also uses theories about gender, hegemony masculinity, fear as a social constructed phenomenon and moral-panic. The study is based on qualitative interview whit young men in age 18-30 and the method is mainly discourse-psychology. The section of Analysis discuss subjects as what and whom the young men consider to be a threat and which areas in the public space they consider to be dangerous and how they choose to handle the menace. The Analysis also focuses on how the informants speak about fear, how they define fear and what they consider arouse fear..

Den lilla grossistens ändrade omvärldsförutsättningar : En fallstudie på en liten grossist inom VVS-handeln

Uppsatsen behandlar mindre grossisters situation på marknaden i Sverige. Mindre grosssisters nyckelposition i den traditionella värdekedjan suddas ut alltmer. Grossisterna måste finna nya vägar för att behålla de befintliga kunderna. Därför måste de skapa mervärde, vilket i sin tur skapas genom att utveckla olika former av samarbete med sina kunder..

På tal om "mötesplatser" : Om folkbibliotekspersonals diskursiva språkanvändning

This thesis is a discourse analysis analyzing public library librarians' talk on the subject of public library meeting places. Within the field of Library and Information Science the public libraries' functions as social meeting places have been scrutinized for more than a decade. Researchers in the Nordic countries in particular have looked at library users' use of the library space and have highlighted the sociologic dimensions of the public library and the meeting place functions. Few however have paid much attention to the library personnel's point of view. The discourse analysis perspective is about language use and how people construct the reality.

Investeringskalkyl på självtvätthall för Vetlanda Vägkrog AB

Background and problem: Since the new law took place in 1999, it has been illegal towash a car with substances that can damage the environment on a paved street or on a driveway through a garage. This has conveyed to a new industry where more and more self-service car wash facility have opened around the country. Vetlanda Vägkrog AB has since 2012 been planning to install manual self-service car wash facility at the back of their restaurant business. The authors mission was to make an analysis in order to examine whether an investment of carwashes are lucrative enough for Vetlanda Vägkrog AB.Aim: The study's main objective was to analyze the profitability of an investment in a self-service car wash facility at Vetlanda Vägkrog AB, based on given data. The authors sub-aim was to clarify which factors in general that had played the greatest part in the establishment of a self-service car wash facility.Method: The authors have used an abductive approach in order to fulfill the aim of the study.

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