Every year 120 children with Downs Syndrome is born in Sweden. The aim of the study was to investigate if there were any differences between mothers and fathers of children with Downs Syndrome regarding: experience of support from health care personnel and physicians in the time of delivery and from who parents sought most emotional support.Participants of the study was 80 mothers and 79 fathers that answered a questionnaire. There was a difference between parents if they thought they received support from health care personnel, mothers (59 %) and fathers (38 %) thought that they didn?t receive support. Emotional support sought mothers (52 %), in grater wideness then the fathers (23 %), with other families with handicapped children.

The purpose of this study was to assess which basic principles collide when home care service users have requests about how their help is going to be performed. The requests involve gender and ethnicity of the personnel. The study is based on the experiences and reflections of the managers regarding this issue.As the study is focused on the reflections of the managers, I have used a qualitative research method based on interviews. I have also used two case examples as a compliment (vignettes).I was interested to explore how the managers reasoned and argued about gender and ethnicity of the personnel, and their importance in home care situations. I have investigated whether it is considered to be appropriate that the service users chose if a man or a woman helps them in intimate situations (such as showers), and if they are entitled to refuse to receive home care services from people with a different ethnic background.

In today?s fast growing and closely connected society, a reliable and energy efficient transportation system is more than ever desirable. Nowadays the significant part of the transportation sector?s energy demand is supplied by fossil fuels.Improving energy efficiency in combustion engines will result in reduction of fuel consumption and CO2 emissions. A modern internal combustion engine has an efficiency of 30-45 %, where the most energy loss occurs as result of heat losses in the exhaust and cooling systems.

This essay tries, in different levels, to explain and create a deeper understanding for the phenomena ?private security companies?. By using Mary Kaldors theory about new wars, I will come to the conclusion that the insecurity that these wars create is an important part in understanding the emergence of a security need that these private security companies can provide. Later I investigate and explain howthe neoliberal privatization policy that is spreading through the world today has laid ground for development of the private security industry. When I have answered these questions I analyze how the private security companies can affect the state, war and peace both positively and negatively.

Background and aim: The number of refugees and unaccompanied children are increasing in Sweden and these people belong to one of the groups that are at higher risk for developing suicidal behavior. At the same time the lack of research on the subject is mentioned several times by different sources. The aim of this study is therefore to investigate suicidal behavior among young refugees between the ages 13 to 18 years in Sweden, from personnel experiences in social services.Method: We have chosen a qualitative approach with seven narrative interviews that each lasted for about one hour and were recorded. The interview guide was semi structured. The respondents in this study consist of one student counselor, workers from two child psychiatry departments and four different residential care homes for unaccompanied children and young persons.Results and conclusions: The respondents had the understanding that young refugees have been through a lot, lost their families and experienced difficult traumas and a tough refuge.

With a growing population on earth the amount of end-of-life vehicles (ELVs) and other scrap steel increases. The European Directive 2000/53/CE? requires a minimum of 95 % reuse and recovery and 85 % re-use and recycling no later than 1 January 2015, for end-of life vehicles. This imposes a need for more efficient recycling and recovery. Despite this shredder residue (SR) is commonly land filled.This report investigated the magnetic fines residue generated at Stena Metall shredder facility in Halmstad, Sweden.

In an organizational change process, motivated employees are considered an asset. Work motivation can both be seen as situational and as a stable individual characteristic. The present study attempts to investigate how the employees at the Social Insurance Office in Scania experience the present organizational change by focusing on work motivation and well-being. Both questionnaires and interviews were adopted to examine the area of interest. Findings indicate that the organizational change is considered chaotic but necessary by the employees.

The company Pilotfish has developed the system MIVEO which is used by car-sharing to wirelessly monitor, book or otherwise manage a fleet of cars. In a car pool the system has three different types of users with varying degrees of eligibility. These are end users, administrative and service personnel. We have chosen to focus on opportunities to streamline the administrator and service personnel work with a mobile service, as these users of MIVEO often are movable and mobile. From this position we have in the study attempted to answer the following question: How can mobile services used to streamline administrative tasks? This study is about developing a mobile application that will contain the same features as the existing system, but must be mobile suit.

The Swedish consumer electronic industry has recently experienced an increasingly intensive price war. The price war has forced some operators in the business to declare bankruptcy, as the only way to compete has been by driving down prices. A challenge that retail chains in the consumer electronics industry is facing is to increase their margins. If store personnel can success with upselling, the companies will increase their profits. The purpose of this paper is to examine if the sales people in the consumer electronic industry can influence the customer to buy a more expensive product and what the effects the upselling has on the customers' attitudes.

This study has examined if importation of waste for energy recovery can reduce the climate impacts of Waste Management Systems. Using Systems Analysis this study will try to examine the complex waste systems in a systematical and strictly logical way to see how these systems interact and affect each other. Specifically examining the climate impact of waste management systems in England. The traditional way of handling waste in England is through Landfills. Land filling leads to emissions of the greenhouse gas Methane. The EU has put in place a landfill directive that is supposed to lead the member states away from land filling as a method of waste management. Today in Sweden there is a competition for the waste available for incineration. The worsening economical situation together with less product packaging and an increase in source separation leads to a lack of waste available for incineration.

The aim of this thesis is to compare two time periods in thehistory of the university library in Lund and to see whatsimilarities and differences can be found. The two timeperiods will be 1883-1900 and 1933-1950. The methodsused to achieve this will be comparative method with theactor- and structure model and document analysis. Thesubjects that will be analyzed with these methods will bepersonnel and the facilities. The two questions I will try toanswer in this thesis will be: A) What similarities anddifferences can be found concerning the personnel and thefacilities in the two time periods? B) What is therelationship between the actors and the structureconcerning the personnel and the facilities like in the twoperiods?A brief background of what took place in Sweden, LundUniversity and the university library of Lund itself duringour two periods is provided.

The worsening of psychical health issues among young people has widely been discussed over the last few years. Research shows for example that 9% of girls at the age of 16-24 reported anxiety problems in 1989 while 16 years later, in 2005, the same number was 30%. The purpose of this essay was to study and analyze psychiatrists', psychologists' and counselors' view on the resilience and risk factors for youth depression (age 16-24). Beside this, our aim was to study their view on the influence of family environment on treatment and recovery. Data were collected with qualitative interviews with eight informants within the psychiatric care.

Hotellbranschen a?r en bransch som sta?ndigt expanderar. A?ven om bela?ggningsgraden pa? hotellen inte o?kar avseva?rt va?xer antalet o?vernattningar pa? hotell vilket tyder pa? en o?kad konkurrensbild pa? marknaden. Samtidigt fokuserar tja?nstefo?retagen alltmer pa? fo?retagets personalresurser och att kunna erbjuda na?got uto?ver ka?rntja?nsten fo?r att differentiera fo?retagets position pa? marknaden.

Uvån Hagfors Teknologi AB (UHT) has developed a process ? GRANSHOT® ? for quicksolidification of metals in water baths. In the process liquid metal is splintered ? granulated ?into small drops. The drops are rapidly cooled in a water bath where all the heat energy from theliquid metal is transferred into the water.

SammanfattningSyftet med uppsatsen var att undersöka hur pendlare på sträckan Västerås ? Stockholm upplever SJ:s klagomålshantering i dagsläget och hur SJ hanterar klagomål. Vidare syftade uppsatsen till att ge förslag på hur SJ kan arbeta med klagomålshantering i framtiden.I uppsatsen presenteras hur SJ sköter sin klagomålshantering i dagsläget. Vidare presenteras teorier inom service recovery och klagomålshantering. Med utgångspunkt i teorierna skapades en bild av effektiv service recovery och klagomålshantering.