This is a thesis on information design with a focus on text design. The purpose of this study is to gather knowledge about how information on the Easy-to-Read website, of the police, should be composed so that immigrants more easily will be able to read and understand the content. The goal of the study is to present a design proposal based on the knowledge that has been found through principles for readability, theoretical perspectives and literature, together with methods; readability analysis and interviews. The interviews were performed individually with the coordinator at polisen.se as well as four students from SFI (Swedish for immigrants). The study showed that the content on the website of the police is not adequately adapted to the needs of the target group. It also exhibited that the website's disposition is unclear, and that complicated terms are not explained.

The ÅF Group is a leader in technical consulting, with expertise founded on more than a century of experience. They offer highly qualified services and solutions for industrial processes, infrastructure projects and the development of products and IT systems. They are also one of the leading names in certified third-party testing and inspection work.Today the ÅF Group has approximately 4,000 employees. Their base is in Europe, but their business and clients are found all over the world.A part of ÅF-Engineerings business is programming different automation systems to clients. Another part is support in both telephone and personal visits.Because the number of clients is high and the flora of different automation systems is big the consequence is that the employees must have access to many licenses with programming tools.

This essay describes my work as a director in a specialized orientation within psychodrama, surrealistic psychodrama. Using the language and performance techniques of theater and under the guidance of a director, psychodrama creates an improvised narrative or story. The essay describes several dramas I have directed, reflecting on my actions and choices as a director and group leader. I examine whether my working method has allowed me to be spontaneous and creative, which I believe the example of "The dangerous bear" demonstrates. The process enabled me to establish trust and receptivity so that a newly constituted group dared to investigate conflicts in symbolic ways associated with illness and death.

This study is based on three focus group interviews with minors living in Örnsköldsviks municipality. The aim is to investigate what minor individuals want to gain more influence in that concerns their citizenship rights. It also aims to investigate what obstacles there is in their surroundings that prevent them from influencing it. I have conducted semi-structured interviews with the focus groups. The theoretical framework consist of T.H Marshalls theories about citizenship, with the division of civil, political and social rights.

Alevism as such is both contested and difficult to define, despite the fact that nearly a quarter of the Turkish population can be said to identify with it (See egMarkussen, 2005; Sirin, 2013). Discussions regarding whether alevism should bedefined as a religious minority or not is going on both in the research communityas among the Alevis themselves. Also the meaning of Alevi religiosity as such isdebated and can be simply described as a discussion of whether alevism should beregarded as a part of Islam. The purpose of this discourse study is therefore to examine the construction of Alevi religious identity in two English-language Turkish newspaper, namely the Hürriyet Daily News and Today `s Zaman. With the overarching aim to achieve adeep understanding of the conditions that are given the Alevi group to form their own identity.

Porsche är ett tysk bilföretag mest känt för sportbilar och är en del av Volkswagen koncernen. Volkswagen Group Sverige tillgodoser Porsche Sverige med ett reklamationssystem som heter PRT.PRT är en webbapplikation som är skriven med Active Server Pages och Visual Basic 6 komponenter. PRT är i dagsläget svårunderhållet och allmänt småbuggit att använda och jobba med. Systemet körs även på gamla servrar som Volkswagen Group Sverige vill sluta att använda. Detta har gett att Volkswagen Group Sverige vill avveckla detta system och skriva om PRT till en klient som kan nås remote istället för via webben.

The aim of my study is to investigate how last year students in upper secondary schoolunderstand certain mathematical concepts, in particular the unit circle and its trigonometry.I have used intentional analysis to interpret student?s actions when they solve certain tasks onthe basis of a cognitive, situated and cultural context.Interviews with four university teachers in mathematics about the unit circle, trigonometry,and mathematical understanding, serve both as background for the study and as basis for adiscussion, where I relate students understanding to what the teachers want new students toknow about these concepts when they begin university studies in mathematics.The students were arranged in three groups with three students in each group. Each group waspresented with two tasks, one in which they were asked to calculate the cosine values for onepointed, one blunt and one straight angle, each located in a separate triangle. They were alsoasked to decide whether the points (0,71; 0,71) and d (1 2 , 3 2 ) are located on the unit circleor not.My conclusion is that students mainly have an operational conception of the unit circle andtrigonometry. The lack of structural conceptions result in difficulties in seeing connectionsbetween the concepts in unfamiliar situations.

This thesis studies the customer relationships and customer accounting methods used by a Swedish fashion company. The aim is to test the empirical applicability of the relationship based framework developed by Lind and Strömsten and to explain potential differences between empirical observations and theory. The framework is based on the categorization of four customer relationship groups and the appropriate customer accounting methods to be used for each relationship. The fashion company, that recently assessed the profitability of its customer base in an aim to implement a new customer strategy, is the object of the qualitative case study. The case study reveals that all customer relationships are to be found at Whyred, except the connective customer relationship.

In this thesis, the results of a survey regarding grade progression between secondary and upper secondary school in a municipality in the north of Sweden serve as the starting point for a study of the experiences and expectations of a number of 16 year old girls who are in the first year of upper secondary school. The study is performed by means of focus group interviews with female pupils from the three largest upper secondary schools in said municipality in an attempt to gauge their experiences of grades, grade assessment, teacher practices and perceived differences in how boys and girls are treated. The results show that most of the girls are disappointed with upper secondary school so far. Many of them feel that secondary school was both more fun and more rewarding in a sense of learning. Their appreciation of how this more rewarding atmosphere affected their grades differed between the various groups.

Konglomerat är starkt diversifierade storföretag som är verksamma inom många olika affärsområden samtidigt. Vad som kännetecknar ett konglomerat är dess orelaterade diversifiering, ett företag kan till exempel tillverka både ketchup och bilar. Denna strategiform var vanlig i västvärlden kring andra världskriget och fick sitt uppsving under 1970-talet för att sedan alltmer försvinna på grund av undermåliga finansiella resultat. Strategiformen är däremot fortfarande vanligt förekommande i nyindustrialiserade länder och i synnerhet i Asien. Denna studie belyser konglomeratet som fenomen och söker generera en möjlig förklaring till varför denna företagsform alltjämt är vanligt förekommande i Asien och varför den är framgångsrik där.Studien har en teoretisk utgångspunkt och de teoretiska rönen illustreras sedan med hjälp av två fallföretag, indiska Tata Group och sydkoreanska Samsung Group, båda de största konglomeraten i sitt slag på respektive marknad.

The aim of this Master?s Thesis is to find out whether bibliotherapy, in an unspokenform, is practiced in already existing group formations to be able to determine how practicalbibliotherapy can be seen in a Swedish context and thereby open the possibility for development.To fulfil this purpose I decided to do a case study on a nearby book reading circle for adultchildren of drug addicts. I made three qualitative interviews; two of the mentioned book readingcircle?s leaders and one participant/help leader. I used the following set of questions: What isincluded in the concept Bibliotherapy and how does that relate to practice? How has the bookreading circle examined in this case study proceeded, which methods were used and what kind ofliterature has been used and also what kind of effects did this reading circle have on itsparticipants.

Sammanfattning Titel: Challenging Strategic Change in a Multinational Company- A Master Thesis Evaluating the Implementation Process of aNew Corporate Strategy Författare: Malin Kruse, Technology Management och Ekonomprogrammet, LundsUniversitetAnnika Nilsson, Technology Management och Kemiingenjör,Lunds Universitet Handledare: Christer Kedström, Företagsekonomiska institutionen, Ekonomihögskolan i LundJan-Erik Rendahl, Institutionen för Designvetenskaper,Lunds Tekniska HögskolaFredrik Groth, Chef på ABS Group Problem: ABS Group har historiskt sett varit ett produktorienterat industriföretag meddecentraliserade dotterbolag, med varierande strukturer, system och rutiner. Föratt uppnå bättre konkurrensfördelar på den mogna marknaden inom ?wastewatertechnology solutions? har man arbetet fram en mer kundfokuserad strategi. Denkomplexa situationen inom företaget med decentraliserade dotterbolag världenöver komplicerar implementeringen av den nya strategin. Syfte: Det huvudsakliga syftet med examensarbetet är att identifiera faktorer sompåverkar en strategisk förändring i huvudsak men med betoning påomständigheterna inom ABS Group.

As today, companies are facing an increasing competition; markets are expanding while customers are getting more informed and fastidious toward companies and their products. For this reason it is crucial for enterprises to create loyal customers, or at best hyper loyal customers. With today's prerequisite this creation is difficult and it is therefore of highly interest to examine possible and alternative ways for enterprises to attain this type of hyper loyal customer. In this thesis we have examine hyper loyal football supporters with the aim to identify mechanisms that create and characterize this type of loyalty. By means of a survey and a focus group we were able to identify six loyalty mechanisms; the ability to influence, vicarious achievement, self-esteem, group affiliation, family and social relations.

GNT Group is a Nordic/Baltic wholesaler that distributes products in the IT, entertainment and home electronics sector. GNT is facing problems with inaccurate inventory levels which can lead to unnecessarily high inventory carrying costs or lost sales. Currently the decisions about when and how many to order are made somewhat arbitrarily by the responsible personnel. Their decisions are based only on some brief sales history and on experience. GNT wants to develop its ERP system to be able to support the purchaser in these and other related decisions.

The present thesis closer examines what has come to be known as al-Qaida, partly from what al-Qaida is considered to be, partly from the consequences a certain picture of al-Qaida might give rise to. Between 1988-2001 most of this thesis sources refers to al-Qaida as a small, organized core group with some degree of cell structure. From 1991 to present days, many of the sources enlarge the picture of al-Qaida. From now on they start to view al-Qaida as either a network in itself or al-Qaida as a part of a larger islamistic network, not only as an organized core group with presumptive bases in Afghanistan. The most recent of theories regarding al-Qaida looks at al-Qaida as an ideology in itself (al-Qaedaism) or al-Qaida as a part of previously existing ideologies (Islamism, Neofundamentalism and Jihadism-Salafism).Al-Qaida is being seen - by scholars, journalists and terrorism experts - as an organization with a core group, a network in itself, part of a larger islamistic network and an ideology of its own or as a part of already existing ideologies.