Previous research on Twitter use among nonprofit organizations has been centered on the US, thisessay Nonprofits on Twitter: a content analysis of Swedish nonprofits working for gender equalityseeks to expand that research to include nonprofit organizations operating in Sweden. By studying tenSwedish nonprofits all working to achieve gender equality this study can begin filling a gap in theexisting research. Focusing on both what kind of messages the organizations publish, and what kind ofmessages engage the organizations? followers. This is achieved by quantitative content analysis:categorizing messages into the categories Information, Community and Action, and measuring whichof these categories got the most shares, comments and likes.

Due to the growing wild boar (Sus scrofa L.) population in Sweden there has been an increase in wild boar related traffic accidents, damage on cropland, and conflicts regarding the management of the wild boar. Knowing what makes the wild boar reproduce and survive more or less successfully in different geographic areas is an important part of managing the population. According to previous studies the wild boars rate of increase varies from county to county. The aim of this study was to test, on the county scale level, if landscape composition and diversity as well as people and hunter densities might be the reason for this variation. The first hypothesis was that a big proportion of forests and cropland would increase the rate of increase.

AbstractIn the secondary-school program for hotel and restaurant complete courses or parts of courses are placed in workplaces so called workplace education (APU), this means that the content in the course plan must be discussed and be divided in a proper way between the school and the workplace, so that the students is gaining all the parts that is prescribed in the goals for the course.Interviews with tutors and teachers have been performed, with the purpose of investigating how the collaboration between the school and the workplaces should look like so that the APU fulfills the content and quality that are prescribed in the specifications of the education. The study shows that a better structure for collaboration between the school and the workplaces is needed. Lack of time and financial resources are the factors that according to the study reduces the possibility?s to (among other things) perform education of tutors, and for the teachers to plan and follow-up the APU-period..

Konkurrensen mellan hotellen har ökat på grund av förändringar i samhället, även kundernas behov och önskemål har förändrats. I dagens samhälle blir det allt vanligare att hotell inte enbart kan konkurrera med bra service och pris. Det krävs något extra, något utöver det vanliga för att locka kunder och öka konkurrensfördelarna. Hotellen måste hitta nya sätt att differentiera sig på och det har blivit allt viktigare med ett starkt varumärke som kan ge ett mervärde till kunderna. Det har blivit vanligt att hotell använder sig av storytelling och tema för att bygga upp sitt koncept och varumärke.

AbstractThe aim of my study has been to investigate which expectations students at The Hotel and Restaurant Programme have for their futue working life and labour market. I want to investigate if these expectations are important factors that female dominance is large within the meal service sector. I have chosen to do qualitative interviews to discover these expectations.Some explanations that the respondent give for the gender differences within the restaurant and meal service sectors are the old tradition of male and female work. Furthermore the possibility of becoming well known within the market and the possibility for personal development in this market are described as important factors.The answers to my questions show that all respondents are positive to future work markets; also they all want to work within the restaurant sector and not in the meal service sector. The reasons for their choice cannot give a complete explanation to why female dominance is so big within the meal service sector.Keywords: Gender, status and celebrity-hood..

Vi har funnit att First Hotel Skt. Petri skapar en upplevelse genom att medvetet påverka och använda sig av kombinationer av element i upplevelserummet, som exempelvis materiella objekt, design och atmosfär. Vi har sett att element så som materialitet och atmosfär är viktiga för att skapa en genomgående helhet på hotellet och förmedla en positiv upplevelse för gästen. Upplevelseekonomin har gett förutsättningar för nya konkurrensmetoder där verksamheter konkurrerar genom unika upplevelser. Vi anser att det är viktigt att vid skapandet av en hotellupplevelse noggrant se över designobjektens semiotiska värde och vad de förväntas kommunicera till gästen.

The characteristic of services as an effort carried out in a "moment of truth" implies a risk for failures. This study sheds new light on how alternative offerings that customers are initially exposed to can affect satisfaction and loyalty in the service failure and recovery context. More specifically, two aspects of the initial offering are studied: promised general service quality and the presence of a promise about a specific product attribute. Based on a presentation of the main theoretical perspectives, hypotheses are formulated and a scenario-based experiment in a hotel setting is designed to explore these. The results indicate that a higher level of promised service quality can result in more positive evaluations of satisfaction and stronger word-of-mouth intentions than for a lower level of promised service quality.

I denna uppsats undersöks hotell i Stockholms innerstad för att få en bild av hur hotell arbetar med sociala medier. Där fokus ligger både på hur arbetet är organiserat bakom och hur arbetet går till i praktiken med deras uppdateringar på sociala nätverk. Då sociala medier är ett relativt nytt fenomen ville vi undersöka hur hotellbranschen i Stockholm hanterar detta. För att få en inblick i detta genomförde vi kvalitativa intervjuer med de ansvariga för sociala medier på sex hotell i Stockholm och även kvantitativ datainsamling av deras aktivitet på sociala medier för att hjälpa till i analysen. Med hjälp av en teoretisk referensram utifrån tidigare forskning kunde vi påvisa ett antal brister hos hotellen där det främst handlade om att det är lågt prioriterat bland hotellen, det skulle behövas mer resurser och också tydligare riktlinjer och mål från ledningen hur arbetet ska gå till i praktiken..

In the medieval ruling catholic time the church walls was swarmed with programs of pictures with religious motives there the animal figures rich symbolics was significant first and foremost for the illiterate. Principally the inspiration comes from the antiquitys pagan world of fables and bestiary Christian world of symbols with the bible as the essential source. The essay describes six of the most common animal symbols who occur; dragon, the sneak in the Paradise, mouth of hell, lion, the fox as a preacher and the devil.To attain to a discussion about why just animals are used as symbols for human characteristics in the medieval church art instead for human beings as it's actually be about, I have studied bestiary and other literature about medieval churchpainting to get an understanding about the history of ideas about the thoughts of the time and about symbolics of animals, worth and how the Christianity have had an influence on the pictures.I have used Johannes Rosenrods church pictures from Tensta church in Uppland from 1437 as an exemplification but also mentioned other unknown painters who used similar animal codes and motives.It's plausible that the purpose of the animal figures was both religious and political, which was used by both the spiritual and the worldly authority so they could keep their dominance over the peasant. The figures was simple to read and remember and they made a deep impression on the people together with the sermon. The churchgoer get so to speak a sound- and image experience, a medieval reality who impress their world of ideas.When it's about the artistic formation of religious expression and characteristics it was undoubtedly a great advantage for the artists to use an animal code like a schemata.

Sociala medier är ett samlingsbegrepp för kommunikationskanaler där individer har möjlighet att integrera med varandra. Sociala medier utgår från en tvåvägskommunikation, vilket innebär att mottagaren har möjlighet att integrera med företag. Denna sorts marknadsföring har utvecklats och utgör en stor del av hotellens marknadsföring, via denna sorts kommunikation kan hotellet utveckla en starkare relation med gästen.Syftet med denna uppsats är att undersöka hur interaktionen via sociala medier kan stärka relationen mellan gäst och hotell.      Uppsatsen är en litteraturstudie baserad på fem vetenskapliga artiklar, de valdes ut för att besvara uppsatsens syfte. Resultatet tar upp vikten av att vara medveten om möjligheter och risker med sociala medier för hotell. Sociala medier ger möjligheten till att förmedla sin vision till en bredare publik, och via detta stärka sitt varumärke.

Because of the increasing numbers of international tourist arrivals each year it is essential that tourist operators are aware of the impacts that tourism generate. Tourism affects the world in an environmental, social and economic way, positive but also in a negative way. To travel responsible and sustainable is therefore important, and operators have a responsibility in this subject.Because of this I wanted to look at how Swedish tourist operators manage responsible tourism, together with what amount of information their customers receive about this. To be able to study how operators work with this I conducted three interviews via email. The tourist operators were of different sizes and specializations to receive a more extensive result.

The aim of this qualitative study of service work in the private sector is to examine how the service worker experiences his/her work. There are three dimensions of the service workers experience in focus, and they are the base of my formulation of questions. The first dimension refers to how the service worker experiences the emotional labor demands from the employer. The second dimension concerns the relation between service worker and customer, from the view of the service worker. The third dimension problematizes how service workers experience efficiency.I have interviewed three call center customer workers and two hotel receptionists, using semi-structured interview technique.

Coping theory asks what the cognitive and behavioral patterns of individuals dealing with stress are. This essay includes, besides the perspective of the psychology of religion, theories of culture and ritual in exploring two Swedes coping with the natural disaster in Thailand year 2004. The vacation paradise was struck by an enormous flood wave, called a tsunami, causing vast destruction and the death of over 200.000 people. Among these 543 were Swedes on vacation. When a disaster of such measures happens, what kind of stress does it cause? How do you cope? Are religion and ritual important? What is the function of the culture in the copingprocess? Using hermeneutical analysis this essay interprets the material from two books by Swedes, who not only experienced the disaster, but lost two children and husband and wife in the flood wave.

Mitt val av examensprojekt är baserat på minutbildning inom produktdesign och mina intressen förmönster och illustration.Tankarna kring tänkbart projekt fann fotfäste närjag upptäckte Hotel Fox i Köpenhamn. Ett hotell varsinredning tar sig oändliga dekorativa uttryck bortom deflesta konventioner. Utifrån dessa grunder hittade jagmotivation och inspiration till att applicera mina tvådimensionellaintressen i ett för mig nytt sammanhangmed produktdesign.Projektet har varit av undersökande och experimentellkaraktär, där jag bearbetat dekoration i förhållandetill rumsliga ytor, med tapeter och schabloner somproduktreferenser. Min ambition har varit att få framett personligt präglat produktkoncept som innehartapetens monteringstekniska egenskaper och schablonmålningenssolitära uttryck. Jag har även strävat efteratt formge produkterna så att de har så få monteringsmomentsom möjligt och ej heller lämnar permanentavtryck på befintlig interiör.

Dagens kund har ett större behov av att konsumera upplevelser än tidigare. Detta leder till att antalet upplevelseföretag ökar. Upplevelser kan ge kunden ett värde som bidrar till en högre konkurrensfaktor för företaget än om de enbart konkurrerar med kvalitet och pris. Fastän upplevelseföretag kan ge ett unikt värde till kunden är det viktigt att de även fokuserar på relationsmarknadsföring i sin marknadsstrategi. Det innebär att det skall finnas en ömsesidighet i relationen mellan företaget och kunden.Denna studie går ut på att undersöka hur mycket upplevelseföretag som ständigt vill öka sina marknadsandelar arbetar med att skapa långvariga relationer med sina kunder.